Shop Manager - CFC (Kiosk)

Fathy Ibrahim is a job website that connects job seekers with employment opportunities across various industries. The platform focuses on providing relevant and up-to-date listings for roles such as Retail Sales Specialist and Retail Salesperson, catering to individuals seeking positions in sales and customer service sectors. While the specific industry and operational details of the company are not provided, it is reasonable to infer that Fathy Ibrahim operates within the recruitment or staffing sector, facilitating job matching between candidates and employers. The website likely offers tools for users to search for jobs based on location, experience level, and other relevant criteria. By highlighting key roles like Retail Sales Specialist, the platform supports individuals looking to enter or advance in sales-oriented positions. Fathy Ibrahim aims to streamline the hiring process by offering a user-friendly interface and targeted job listings.

Company Description Fathy Ibrahim is a family-owned luxury accessories and jewelry retailer with more than 90 years in the market. The brand is known for its curated selection of high-end goods, offering customers a refined shopping experience for special gifts and personal purchases. As a long-standing business, Fathy Ibrahim combines tradition with modern retail practices to serve a diverse clientele. Team members join a heritage-focused environment that values quality, trust, and personalized service. Role Description The Shop Manager – CFC (Kiosk) is a full-time, on-site role based in New Cairo, responsible for overseeing daily kiosk operations and ensuring a premium customer experience. This role manages staff scheduling, supervises sales activities, and monitors inventory levels to maintain product availability and visual merchandising standards. The manager handles customer inquiries and escalations, supports sales targets, and ensures adherence to company policies and procedures. Day-to-day tasks include coordinating kiosk operations, guiding team members, preparing basic reports on sales and performance, and maintaining a clean, secure, and welcoming environment. Qualifications Candidates should possess strong Customer Service and Customer Experience skills to provide personalized, high-quality support to all visitors. Candidates should possess effective Communication skills to interact clearly with customers, team members, and management. Candidates should possess Store Management and Operations Management skills to oversee daily kiosk activities and ensure smooth, efficient operations. Previous experience in retail or luxury goods, ideally in a supervisory role. Ability to lead, motivate, and develop a small team in a fast-paced environment. Strong organizational and problem-solving abilities, with attention to detail. Comfort with basic sales reporting and use of point-of-sale systems. Availability to work full-time, including weekends and peak retail periods as needed. Show more