وظائف التكنولوجيا وتقنية المعلومات

Develop front end website architecture Design user interactions on web pages Develop back-end website applications Create servers and databases for functionality Ensure cross-platform optimization for mobile phones Ensure responsiveness of applications Work alongside with graphic designers for web design features Observe a project from conception to a finished product Design and develop APIs Meet both technical and consumer needs Stay up to date with developments in web applications and programming languages Requirements 2-3 years of experience in software engineering or a related field Proficiency with fundamental front-end languages such as HTML, CSS Familiarity with JavaScript frameworks such as JS and React Proficiency with server-side languages such as Ruby, Node js Familiarity with database technology such as MySQL, PostgreSQL Attention to details Excellent written and verbal communication skills Excellent written and spoken in both English and Arabic Show more

Job Description Manage and optimize the company’s marketplace performance and digital marketing activities, with marketplace management as a key priority. Monitor and analyze performance using Google Analytics and other digital marketing tools. Manage and oversee the company’s social media pages and digital presence. Develop and monitor SEO strategies and analyze SEO performance. Lead and manage the Content Team, ensuring high-quality and engaging content. Manage and coordinate the Performance Marketing Team and Designers to ensure alignment with marketing objectives. Analyze digital marketing data, identify trends, and provide actionable insights. Prepare and present weekly and monthly performance reports. Collaborate with different teams to achieve business and marketing objectives. Requirements 6+ years of experience in Marketing, with strong experience in Digital Marketing. 3+ years of experience in a managerial or team-lead role. Strong experience in Marketplace Management is highly preferred and considered a priority. Strong knowledge of Google Analytics, Meta Ads, Social Media Marketing, SEO, and Performance Marketing. Strong analytical and critical-thinking skills. Excellent time management and organizational skills. Strong leadership and team management skills. Good command of English. Show more

Are you ready to build the next generation of intelligent automation? As an Automation Developer II, you will play a key role in designing, developing, and maintaining cutting-edge automation solutions that streamline business processes and eliminate manual effort. Beyond traditional RPA, this role leverages Agentic AI capabilities—autonomous AI agents that plan, reason, and execute complex workflows across enterprise systems. Sitting at the intersection of traditional software engineering and autonomous AI, you will work independently on moderately complex projects while contributing to advanced AI initiatives and mentoring junior talent. Key Responsibilities Design & Develop: Build and maintain high-performing automation workflows, custom Python scripts, and AI-powered agents. Build Agentic Systems: Develop systems capable of multi-step task execution, autonomous reasoning, and adaptive decision-making. Opportunity Identification: Collaborate with business stakeholders to identify high-value opportunities for AI-driven automation beyond traditional RPA limits. Integration: Seamlessly connect automations with enterprise applications, RESTful APIs, databases, cloud platforms, and LLM services (e.g., Gemini, vector databases, orchestration frameworks). Optimization & Debugging: Conduct code reviews, perform root-cause analysis on AI agent/workflow failures, and continuously optimize for speed and scalability. Governance & Security: Ensure all solutions strictly align with security standards, regulatory compliance, and ethical AI guidelines. Mentorship: Guide junior developers in traditional RPA best practices and introduce them to Agentic AI principles. Requirements & Qualifications Technical Skills Programming Languages: Proficient in Python and knowledgeable in JavaScript. (C# experience is a plus). Agentic AI & Gen AI: Hands-on experience building AI systems using Vertex AI, Gemini models, Agent Development Kit (ADK), or similar frameworks (e.g., LangChain, LlamaIndex). RPA Platforms: Demonstrated experience with UiPath and Power Automate. API Development: Solid understanding of RESTful API architecture, authentication, and integration (ASP.NET Core or Python-based frameworks). Version Control: Proficient with Git workflows (branching, merging, pull requests). Debugging & Troubleshooting: Strong diagnostic skills for both front-end (browser dev tools) and back-end (Visual Studio / IDEs) environments. Soft Skills & Education Education: Bachelor’s degree or relevant higher education preferred. Language: Minimum B2 level English fluency (written and spoken). Collaboration: Strong written/verbal communication skills to articulate technical AI concepts to non-technical stakeholders. Methodologies: Familiarity with Agile/Scrum practices (sprint planning, daily stand-ups, retrospectives). Nice-to-Have Exposure to cloud services (GCP or Microsoft Azure—Azure Functions, App Services, SQL, AKS). Show more

Responsibilities · Deploy and operate the self-hosted vulnerability management platform (DefectDojo) on Kubernetes, including access control, upgrades, backups, and hardening. · Build and maintain the ingestion pipeline that converts and normalizes scanner exports (CSV, JSON, XML, SARIF) and imports them reliably. · Maintain de-duplication and re-import logic so recurring findings stay single items and resolved ones close automatically. · Build routing that assigns each finding to the correct owning team (Cloud, DB, Windows, Linux) based on asset attributes and keep that mapping current. · Implement alerting to teams by email and other channels and integrate ITSM such as SymphonyAI. · Triage and validate findings, filter false positives, and prioritize by real risk using severity, exploitability, and business context. · Drive remediation with owning teams: define the fix, agree timelines, and follow through to verified closure. · Coordinate and perform patching and hardening across the concerned team. · Track progress against SLAs, escalate overdue items, and produce reporting for stakeholders. Requirements · 3 to 5 years in vulnerability management or a closely related security role. · Strong grasp of vulnerability fundamentals: CVE, CVSS, exploitability, prioritization, and remediation lifecycles. · Hands-on with a vulnerability management or findings platform such as DefectDojo, Tenable, Qualys, or Rapid7. · Self-hosting and Kubernetes experience: containers, Helm, deployment, and operations, ideally on GCP. · Linux and Windows administration, including patch management and CIS hardening. · Scripting for automation and integration (Python preferred), with REST APIs and webhooks. · Clear communication with security and IT teams, and awareness of NCA controls and data residency. Show more

Job Accountabilities: Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses. Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution. Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution. Educate customers on ADIB’s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage. Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors. Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements. Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls. Qualifications & Experience: Bachelor’s degree in Business Administration, Management, or related field. Officer: 0–2 years of experience in call center. Senior Officer: 2–4 years of experience in call center. Skills: Excellent communication skills. Excellent problem-solving and decision-making skills. Excellent organizational and time-management skills. Technical Skills: Good knowledge of call center software and systems. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Show more

About noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The non-ecosystem of services now includes marketplaces for food delivery, quick commerce, fintech, and fashion. Noon is a work in progress; we’re six years in, but only 5% done. noon’s mission: every door, every day. What you’ll do: Maintain and improve the ground operations performance with assistant managers & hub incharge in terms of delivery, pick up, and all related aspects to comply with the company quality of service standards and Measures. Strategically plan and manage logistics or internal operations. Creating adequate team structure and managing various operational teams. Manage day to day operations in the network to ensure meeting of internal SLA’s along with productivity, cost and company targets. Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall. Work with Assistant manager & station manager on setting the yearly objectives and expansion/development plans. Scaling the team and the processes to support the growth of the company. Revamping processes: Challenging established processes and implementing new processes to adapt to the fast growth of Noon. Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall. Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall. Keep track of quality, quantity, delivery times, transport costs and efficiency. Direct, optimize and coordinate full order cycle Working closely with the Noon’s central team to share and implement global best practices Mentor and develop operation leaders to take up management positions across the noon operational network What you’ll need: Bachelor’s Degree in Logistics or Supply Chain Management or a similar role Minimum 5 years of experience in E-commerce in a related field Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance. Excellent analytical skills as well as strong business acumen. Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders. Develop project & program work plan and ensure compliance with relevant Stakeholders. Recruit, lead and build a highperformance Project and Program team with ongoing performance reviews. Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships both within and outside the organization. Promote efficient and effective logistics & supply chain management & processes. Analytical ability (e.g., pivot tables, lookup functions) to gather and interpret data to further develop, recommend and implement solutions. Who will excel? We’re looking for people with high standards who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original. Noon is not for everyone; readiness to adapt, pivot, and learn is essential. Show more