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Delivery Operations Coordinator - IT Consulting

C-Serv

LocationCairo, Cairo, Egypt
Job TypeFull-time
Work ModeN/A
SalaryNot specified
Posted

JOBLYIN SUMMARY

Job Overview

This position is offered by C-Serv, in Cairo, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.

COMPANY PROFILE

About the Company

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

C-Serv is a professional services firm focused on delivering high-quality IT consulting solutions. The company appears to specialize in coordinating delivery operations and consultant experiences within IT consulting projects, suggesting a structured approach to project management and team coordination. While the exact scope of its services and operational details are not fully disclosed, the job titles indicate an emphasis on roles that ensure smooth project execution and client satisfaction. C-Serv likely operates in an environment where collaboration between consultants and delivery teams is critical to success. The company's focus on coordination implies a commitment to efficiency and effective resource management within the IT consulting sector.

ORIGINAL JOB DESCRIPTION

About the Job

Twelve IT consultants and growing. Three regions. One person who keeps the operations running and the people behind them supported. That's this role. Our consultants in Egypt, Saudi Arabia and APAC deliver complex technology projects for global clients. Behind each of them there needs to be someone who keeps the practical side running and who knows the person well enough to notice when something is off. As our Delivery Operations Coordinator, that's you. You run the team day to day with minimal input from your manager. What You'll Own The team. You lead and mentor 12 consultants through regular 1:1s, honest feedback and development goals, and you flag early when someone may be thinking of leaving Onboarding. You greet each new joiner, sort their access and paperwork, and stay close through their first weeks Employer of Record relationship. You work with our EOR on contracts, onboarding documents, work permits, PTO and payroll queries, and you resolve issues before they grow Visas and Ajeer sponsorship. You keep every consultant's documents valid and compliant, and you handle embassy and visa calls Leave and certifications. You track leave balances and certification renewals, and you encourage people to actually take their time off Renewals. You monitor upcoming contract renewals, contribute to pricing and cost modelling, and carry each renewal through to completion Time and expenses. You approve timesheets and expenses in Productive and handle client reimbursement invoicing Delivery and relationships. You build a regular working relationship with our Dubai-based regional project manager, support some account management, and follow every escalation until it is resolved Team culture. You organise quarterly team meetups in Cairo and help a distributed team feel connected Requirements What we need from you Experience managing and mentoring a dispersed team in the IT industry A track record of running performance reviews and development plans Hands-on experience working with EORs Solid grounding in HR administration and documentation Strong organisation, and the ability to juggle several priorities without dropping any A problem-solver's instinct: you resolve things quickly and own them until they're closed Fluent Arabic and English Benefits What you'll get from us A role with real ownership, and a direct line to the Consultant Engagement Lead Regular exposure to a global business operating in 50+ countries A team that invests in your growth Competitive Salary Health Insurance Show more

CAREER PROFILE

Role Overview

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

The Delivery Operations Coordinator supports the smooth execution of IT consulting projects by managing logistics and coordination across multiple regions. This role ensures that consultants have the necessary resources and support to deliver services effectively.

JOB SOURCE

Original Job Listing

This job was found through LinkedIn. You can review the original listing before applying.

View Original Listing ↗

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