This position is offered by TP Cairo EG, in New Cairo, Cairo, Egypt, as a Full-time role, with a On-site work arrangement. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
TP Cairo EG is a recruitment-focused entity offering opportunities in technical support roles, specifically for Telecom B2 English positions. The company appears to operate within the telecommunications sector, providing employment avenues for individuals with proficiency in English and technical customer service skills. While specific details about its business model, size, or client base are not available, the job titles suggest a focus on supporting telecom services through direct customer interaction. TP Cairo EG likely serves as an intermediary connecting qualified professionals with relevant industry roles, emphasizing language capabilities and technical expertise. The company's operations may span multiple regions, though no definitive information is provided regarding its geographical reach or organizational structure.
ORIGINAL JOB DESCRIPTION
About the Job
Company Description
TP Cairo EG is a dynamic hub that offers top-quality services and solutions to its clients by combining innovation with a commitment to excellence. As part of a globally recognized company, TP Cairo EG fosters a collaborative and inclusive work environment. The company is dedicated to empowering its employees and providing opportunities for personal and professional growth. Located in New Cairo, TP Cairo EG is a trusted partner for customer service and business solutions.
Role Description
This is a full-time, on-site role for a Customer Service Representative - Upselling Commissions based in New Cairo. The role involves providing exceptional customer support, ensuring customer satisfaction, and delivering excellent customer experiences. Additionally, the role involves identifying upselling opportunities, promoting suitable products or services, and meeting sales targets to earn commissions. Successful candidates will be expected to handle customer inquiries and resolve issues effectively, maintaining the highest standards of professionalism and efficiency.
Qualifications
Fluency in English
Proficiency in Customer Service, Customer Support, and delivering excellent Customer Experience
Ability to ensure Customer Satisfaction through proactive communication and problem-solving
Excellent communication and interpersonal skills
Ability to work on-site in New Cairo and maintain a customer-focused approach
Previous experience in a customer service or sales role is an advantage
Benefits & Salary
Net Salary up to 20K KPIs in Euros, Upselling commissions
Transportation provided + allowance (door-to-door for females)
Medical insurance up to 400K per year
Social insurance
VPN lines for personal use
Gym access
Discounts in many stores
Learning & Development courses
Diplomas with attractive discounts
Free gaming arena
Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off
CAREER PROFILE
Role Overview
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
This role involves managing accounts in a non-telecom sector, requiring proficiency in English at B2 level. The position likely entails client interaction, sales support, and maintaining business relationships within a global context.
REQUIREMENTS
Required Skills
customer service
JOB SOURCE
Original Job Listing
This job was found through LinkedIn. You can review the original listing before applying.
شروط الالتحاق: - مؤهل متوسط فيما فوق. - خبرة من 0-3 سنوات في مجال البيع يفضل في مبيعات الأدوية (صيدليات) السن حتي 30 سنة او حتي 33 بخبرة. مميزات : - مرتب ثابت + عمولات. - بدلات شهرية للأنتقالات. - تأمين صحي و اجتماعي و تأمين علي الحياة. - تدرج وظيفي.
Location: New Cairo, Cairo, EgyptType: Full-timePosted:
Company Description
Fathy Ibrahim is a family-owned luxury accessories and jewelry retailer with more than 90 years in the market. The brand is known for its curated selection of high-end goods, offering customers a refined shopping experience for special gifts and personal purchases. As a long-standing business, Fathy Ibrahim combines tradition with modern retail practices to serve a diverse clientele. Team members join a heritage-focused environment that values quality, trust, and personalized service.
Role Description
The Shop Manager – CFC (Kiosk) is a full-time, on-site role based in New Cairo, responsible for overseeing daily kiosk operations and ensuring a premium customer experience. This role manages staff scheduling, supervises sales activities, and monitors inventory levels to maintain product availability and visual merchandising standards. The manager handles customer inquiries and escalations, supports sales targets, and ensures adherence to company policies and procedures. Day-to-day tasks include coordinating kiosk operations, guiding team members, preparing basic reports on sales and performance, and maintaining a clean, secure, and welcoming environment.
Qualifications
Candidates should possess strong Customer Service and Customer Experience skills to provide personalized, high-quality support to all visitors.
Candidates should possess effective Communication skills to interact clearly with customers, team members, and management.
Candidates should possess Store Management and Operations Management skills to oversee daily kiosk activities and ensure smooth, efficient operations.
Previous experience in retail or luxury goods, ideally in a supervisory role.
Ability to lead, motivate, and develop a small team in a fast-paced environment.
Strong organizational and problem-solving abilities, with attention to detail.
Comfort with basic sales reporting and use of point-of-sale systems.
Availability to work full-time, including weekends and peak retail periods as needed.
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🚀 We’re Hiring: EA (Telesales Representatives)
Are you a sales-driven professional who loves connecting with customers and achieving targets?
Join our energetic team and help students continue their learning journey! 🌟
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🔥 What You’ll Do
📞 Contact existing customers to introduce course renewal options and increase conversion rates.
🔄 Follow up regularly to understand students’ learning needs and offer personalized renewal solutions.
📊 Monitor students’ progress and analyze performance data to develop effective renewal strategies.
💬 Address customer inquiries and resolve concerns to ensure a smooth and satisfying renewal experience.
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⭐ Requirements
💼 1+ year of experience in sales or a related field.
🗣️ Strong communication & interpersonal skills, with the ability to understand and address customer needs.
🎯 Target-driven mindset with a positive, results-oriented approach.
🚀 Highly motivated to meet and exceed sales targets, with a strong focus on performance and commission.
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📍 Work Schedule & Location
📌 Location:
Maadi, Cairo (On-site)
🕒 Schedule:
Sunday to Thursday: 12:00 PM – 9:00 PM (includes 1 hour & 15 min break)
Saturday: 12:00 PM – 4:00 PM
Friday: Day Off
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📩