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CSR||New Cairo|| B2+ English level/Fast promotions

TP

On-site
LocationCairo, Egypt
Job TypeFull-time
Work ModeOn-site
SalaryNot specified
Posted

JOBLYIN SUMMARY

Job Overview

This position is offered by TP, in Cairo, Egypt, as a Full-time role, with a On-site work arrangement. The job details and listed requirements below are based on the original job posting.

COMPANY PROFILE

About the Company

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

TP appears to provide customer support and travel advisory services, likely operating in the travel or home electronics sectors.

ORIGINAL JOB DESCRIPTION

About the Job

Company Description TP Group, formerly known as Teleperformance, is a global leader in digital business services with nearly 47 years of experience. In response to the AI era, the company has evolved its brand and capabilities to remain at the forefront of customer experience and digital transformation. TP combines intelligent technology with human empathy to deliver modern, high-quality service solutions across industries. The organization focuses on innovation, adaptability, and future-ready operations. Team members join an environment designed for growth, learning, and long-term career development. Role Description This is a full-time on-site Customer Service Representative (CSR) role based in New Cairo, Cairo, Egypt. The CSR will handle customer inquiries via phone, chat, or email, providing clear and accurate information while maintaining a professional, empathetic manner. Daily tasks include resolving customer issues, documenting interactions, following established procedures, and meeting performance targets related to quality, productivity, and customer satisfaction. The role requires using English at a B2+ level to communicate effectively, follow international standards, and support global customers. Team members are encouraged to develop their skills and performance, with opportunities for fast promotions based on merit and results. Qualifications Strong English communication skills at B2+ level, including clear spoken and written communication. Customer service abilities such as active listening, problem-solving, and conflict resolution in a fast-paced environment. Basic computer proficiency, including navigating multiple systems, typing accurately, and managing online tools. Ability to follow processes, work with performance metrics, and maintain attention to detail in documentation. Positive attitude, resilience under pressure, and a customer-focused mindset. Willingness to work on-site in New Cairo, with flexible schedules that may include evenings, weekends, or holidays as needed. Previous experience in customer service, contact centers, or related fields is beneficial but not always required. High school diploma or equivalent; further education is an advantage. Interest in career growth, with readiness to learn and take on new responsibilities for fast promotion opportunities. Show more

CAREER PROFILE

Role Overview

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

This role involves providing customer support through digital channels, focusing on resolving inquiries and ensuring satisfactory service experiences. The position may require interaction with diverse clients and adherence to company protocols.

JOB SOURCE

Original Job Listing

This job was found through LinkedIn. You can review the original listing before applying.

View Original Listing ↗

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