C1 German speaking Customer support Representative
Mindy Support
LocationEgypt
Job TypeFull-time
Work ModeN/A
SalaryNot specified
Posted
JOBLYIN SUMMARY
Job Overview
This position is offered by Mindy Support, in Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
Mindy Support is a company that offers remote customer support opportunities, with a focus on multilingual roles. The organization currently seeks a C1 German speaking Customer Support Representative, indicating an emphasis on language proficiency and international service delivery. While the exact industry and website are not provided, the job title suggests potential involvement in sectors requiring bilingual customer interaction, such as e-commerce, technology, or international business services. Mindy Support likely operates in a flexible, remote-friendly environment, catering to global clients through dedicated support teams. The company's structure appears to prioritize language skills and cross-cultural communication, enabling it to serve diverse markets effectively. With no additional details available, the profile reflects reasonable inferences based on the job title provided.
ORIGINAL JOB DESCRIPTION
About the Job
Join our fast-growing company as a German speaking Customer Support Representative
Fluent German C1 and B1 English level.
It is a freelance, remote and full-time position.
Start date: 16 November 2026
Schedule:
Working schedule: 8.00 am to 5:00 pm or 11.00 am to 8.00 pm CET Time
Five working days and Two days off; (Sunday is always off and second day off is shifting)
During the two weeks of training the working schedule will be Mon-Fri 9.00 am - 6.00 pm CET, then will change according to business needs.
At Mindy support you have great opportunity to get:
Experience in the international company working with people around the globe.
Loyalty bonus system is applied.
Training will be provided by the company and the client.
20 paid days of vacations, 10 paid days sick leaves per year.
Management's attention, support and motivation.
Responsibilities:
- Provide customer support via calls, emails, chats;
- Answer general and order-related questions;
- Handle customer complaints and provide appropriate resolutions;
- Escalate complex issues to the technical department;
- Report to senior management on customers' feedback, complaints, quality etc.
Tech Requirements:
50+MB speed, RAM 8+, Windows 10+
KPIS
10-15 tickets (all contacts, such as emails, calls, chats) per hour
Quality above 82%, CSAT above 70%
Adherence to schedule 100%
Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.
We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.
We will be glad to welcome you to our team. Grow your career with Mindy support!
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CAREER PROFILE
Role Overview
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
This role involves providing customer support in German, requiring a high level of language proficiency. The position requires regular communication with clients to resolve issues and ensure satisfaction.
REQUIREMENTS
Required Skills
Agile
JOB SOURCE
Original Job Listing
This job was found through LinkedIn. You can review the original listing before applying.
Explore recent opportunities related to this listing.
Forasna
كول سنتر
سيلفر ايجل
Location: الجيزة, الجيزةType: OTHERPosted:
حضرتك شغلك معانا كول سنتر احنا شركه خدمات فندقيه وتوريدات عموميه الشغل عباره عن تنزيل اعلانات والرد على العملاء براتب 7000 جنيه ونص 7000 اساسي و500 حافر حضرتك بنعلن وظائف داخل القاهره وخارجها مثل الغردقه وشرم الشيخ شغلك معانا سبع ساعات متواصلين او منفصلين وكمان احنا بندربك قبل بدء العمل فلو الشغل مناسب ليك يا فندم استنى رساله منك عشان نكمل باقي التفاصيل الشركة موجودة في الجيزة – الهرم – سهل حمزة. التقديم متاح من مقر الشركة. تحب أبعتلك اللوكيشن ولا المقر بعيد عليك وتحب التقديم أونلاين؟ قولّ/ي أنسب ليك
Customer Support Agent (B1+ English) Outbound & Email
ETISAL International Group
Location: Cairo, EgyptType: Full-timePosted:
Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on customer-centric services. The company specializes in delivering customized, high-value outsourcing solutions that meet the unique needs of each client and help them focus on their core business. ETISAL International combines global coverage, cultural understanding, and industry best practices to provide consultative and innovative services. The organization is committed to transparency, flexibility, integrity, and consistently exceeding client expectations. It also places high importance on human capital, quality standards, and the use of state-of-the-art technologies across various industries.
What We Offer
Net Salary: 13,000 EGP
Social & Medical Insurance
Fully Paid Training Program
2 Rotational Days Off per week
Professional, supportive, and inclusive work environment
Prime office location: Abbasia, Cairo
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering consultative, customized, and innovative outsourcing solutions that address each client’s unique business needs. With strong attention to cultural nuance and industry best practices, ETISAL International supports partners in enhancing customer service while concentrating on their core operations. The company is committed to transparency, flexibility, integrity, and a passion for service, continuously working to exceed client expectations. ETISAL International also places a high value on human capital, quality, and the use of state-of-the-art technologies.
About the Role
We are seeking a highly organized and detail-oriented Back Office Agent to join our Dubai Account team in Abbasia, Cairo. In this role, you will support daily business operations by handling outbound calls, managing email correspondence, and ensuring accurate documentation and record-keeping.
This is an excellent opportunity for individuals looking to build a stable career in a structured and supportive environment. Graduates are strongly encouraged to apply.
Key Responsibilities
Conduct outbound calls to follow up on pending matters and gather required information.
Manage email correspondence, responding to inquiries promptly and professionally.
Process, verify, and maintain documentation and data entry tasks.
Coordinate with internal teams to ensure smooth operations and timely task completion.
Maintain accurate records and follow up on outstanding items.
Qualifications
Bachelor's degree in any discipline.
English proficiency at B1+ to B2 level.
Strong organizational and time-management skills.
High attention to detail and accuracy.
High attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to work effectively in a structured, target-driven environment.
Flexibility to work rotational shifts.
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🚀 WE’RE HIRING | English Customer Service Representatives! 🚀
Looking for your next career opportunity? Join our team at Innovative Work Solutions! 💙
📌 Job Requirements:
Fluent English (B2–C1)
Excellent communication and active listening skills
Strong problem-solving skills
Customer-focused attitude
Previous Customer Service / Call Center experience is a plus
🕒 Working Hours: 4:00 PM – 1:00 AM
📅 Days Off: Saturday & Sunday
📍 Location: Nasr City, Cairo – near Nozha Bridge
🏢 Work Model: On-site | Full-time
✨ What We Offer:
✔️ Competitive Salary
✔️ Career Growth Opportunities
✔️ Professional Work Environment
📩
What if your job was to make sure every student feels supported from day one? At DFA, we’re looking for someone who cares about students as much as we do.
You’ll be the main point of contact for our students, helping to give each of them an outstanding experience and a reason to stay with us.
What you’ll do:
✅ Send clear, friendly confirmation emails to students
✅ Collect feedback and run surveys to keep improving the student experience
✅ Review and approve requests in our evaluation system
✅ Manage our Google reviews daily
✅ Build long-term, positive relationships and keep students engaged and satisfied throughout their journey
✅ Follow up with students to support retention and reduce drop-off
✅ Handle escalated issues as second-line support and turn them into positive outcomes
What we’re looking for:
🔹 Experience in customer service or a similar role, ideally in education (schools, universities, or training centers)
🔹 Excellent communication skills
🔹 Empathy and a genuine interest in supporting students
🔹 A self-motivated, organized team player
If you’re passionate about student success and love building strong relationships, we’d love to hear from you!
📩 Please read the full job description and requirements before applying: karriere@dfa-eg.net
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