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JOB OPPORTUNITY

Telesales Agent | English UAE Account

ETISAL International Group

On-site
LocationCairo, Egypt
Job TypeFull-time
Work ModeOn-site
SalaryNot specified
Posted

JOBLYIN SUMMARY

Job Overview

This position is offered by ETISAL International Group, in Cairo, Egypt, as a Full-time role, with a On-site work arrangement. The job details and listed requirements below are based on the original job posting.

COMPANY PROFILE

About the Company

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

ETISAL International Group appears to provide customer support and telesales services, likely operating in the telecommunications or business services sector.

ORIGINAL JOB DESCRIPTION

About the Job

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, consultative, and innovative services tailored to each client’s unique business needs. With strong attention to cultural diversity and industry best practices, ETISAL International supports customers through wide geographic coverage and advanced technologies. The company is committed to transparency, flexibility, integrity, and a passion for service, consistently aiming to exceed client expectations. ETISAL International values human capital and strives to provide first-class quality that enhances the value of its partners and their customers. Role Description The Telesales Agent | English UAE Account is a full-time, on-site role based in Cairo, Egypt. The agent will handle outbound and inbound calls to promote and sell services for the UAE account, following established call scripts, sales targets, and quality standards. Daily tasks include engaging potential and existing customers, identifying their needs, offering suitable products or services, and closing sales while maintaining accurate records in the CRM system. The role also involves responding to customer inquiries, resolving basic issues, escalating complex cases when needed, and ensuring a positive customer experience. The agent will participate in regular training, coaching, and team meetings to stay updated on product knowledge, sales techniques, and performance expectations. Qualifications Candidates should possess strong Communication skills, including clear spoken English and active listening abilities. Candidates should possess solid Customer Service and Customer Support skills to handle inquiries, complaints, and service requests professionally. Candidates should possess proven Sales skills, such as negotiation, persuasion, and the ability to meet or exceed targets. Candidates should possess a readiness for Training, with openness to continuous learning, coaching, and performance feedback. Relevant qualifications include previous experience in telesales, call centers, or BPO environments, preferably with international or GCC accounts. Additional beneficial qualifications include familiarity with CRM tools, basic computer literacy, flexibility to work in shifts, and a customer-focused, results-oriented mindset. Show more

CAREER PROFILE

Role Overview

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

The role involves engaging with potential customers via telephone to promote products or services. The agent is responsible for generating sales leads and providing information about available offerings.

JOB SOURCE

Original Job Listing

This job was found through LinkedIn. You can review the original listing before applying.

View Original Listing ↗

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