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JOB OPPORTUNITY

CRM Specialist (After Sales, Home Appliance Background)

EMAJ

LocationQesm El Nozha, Cairo, Egypt
Job TypeFull-time
Work ModeN/A
SalaryNot specified
Posted

JOBLYIN SUMMARY

Job Overview

This position is offered by EMAJ, in Qesm El Nozha, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.

COMPANY PROFILE

About the Company

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

EMAJ is a dynamic organization seeking professionals to support its operational and financial functions. The company is currently looking for a CRM & After Sales Specialist with a background in home appliances, indicating an interest in customer relationship management and post-purchase service within a specific industry sector. Additionally, EMAJ requires a Payable Accountant (AP Accountant) to manage accounts payable processes, suggesting the need for accurate financial record-keeping and vendor reconciliation. While the exact nature of EMAJ’s business remains unspecified, these roles imply potential involvement in manufacturing, distribution, or retail sectors related to home appliances. The company appears to prioritize structured workflows and customer satisfaction, as evidenced by its recruitment focus. Without further details, it is reasonable to infer that EMAJ operates within a mid-sized enterprise environment requiring reliable administrative and support functions.

ORIGINAL JOB DESCRIPTION

About the Job

We Are Hiring: CRM Specialist (After Sales, Home Appliance Background) EMAJ for Trading & Engineering A Leading Company in Commercial Kitchen Equipment Solutions Location: El Nozha – Heliopolis 2 Days off (Friday & Saturday) Key Responsibilities: · Receive, and record customer complaints and inquiries accurately on the CRM system · Achieve the daily target for inbound and outbound calls · Escalate customer complaints to the Maintenance Department and follow up on repair activities · Track complaint status until resolution and closure, ensuring customer satisfaction · Conduct post-service follow-ups to evaluate maintenance quality and collect customer feedback · Provide initial technical support and respond to customer inquiries efficiently Job Requirements: · Bachelor’s degree in a relevant field is preferred · 2 to 5 years of experience customer service field · Strong technical knowledge to handle and respond to customer inquiries · Excellent communication and customer handling skills · Proficiency in CRM systems and computer applications Please send your CV to the following email and mention the job title in the subject line: CRM Specialist od@emajegypt.com Show more

CAREER PROFILE

Role Overview

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

The CRM Specialist supports post-sale customer relationships in the home appliance sector. The role involves managing customer data and ensuring satisfaction through effective communication and follow-up.

JOB SOURCE

Original Job Listing

This job was found through LinkedIn. You can review the original listing before applying.

View Original Listing ↗

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