JOB OPPORTUNITY
iConcept
JOBLYIN SUMMARY
This position is offered by iConcept, in Qesm El Maadi, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
iConcept is a dynamic platform designed to connect professionals with meaningful career opportunities across various industries. While the specific industry of operation is not provided, the company's focus on roles such as Case Management Specialist suggests an interest in healthcare and related fields. iConcept likely supports job seekers by offering tailored recruitment services that align candidates with positions matching their qualifications and experience. The platform may provide resources for resume building, interview preparation, and career guidance to enhance employment prospects. By emphasizing medical backgrounds, iConcept appears to cater to a niche market of graduates and professionals in healthcare disciplines. As a job website, it aims to streamline the hiring process for employers while offering valuable tools for job seekers to advance their careers.
ORIGINAL JOB DESCRIPTION
Location: Maadi Technology Park 🕒 Employment Type: Full-Time - Project Based 📅 Days Off: 2 rotational days ⏰ Shifts: Rotational Join our team and play a key role in enhancing patient experience and continuity of care within a leading healthcare environment. About the Role The Case Management Specialist is responsible for engaging patients through outbound calls using internal hospital data to improve retention, ensure continuity of care, and maximize patient lifetime value. This role combines patient support, medical awareness, and a commercial mindset to encourage patients to complete treatment plans and utilize relevant healthcare services. 🔹 Key Responsibilities Conduct outbound calls to patients based on hospital database (missed follow-ups, incomplete treatments, high-value cases) Identify patient needs and recommend appropriate services (cross-sell / upsell aligned with medical condition) Educate patients on the importance of treatment adherence and continuity of care Accurately update and track all interactions on CRM systems Follow up on leads and convert them into confirmed appointments or procedures Ensure high levels of patient satisfaction and experience 🔹 Requirements Bachelor’s degree in Medicine (Mandatory) Intern doctors are welcome to apply Experience in healthcare call center or patient coordination is a plus Basic Excel & computer skill 🔹 Skills Strong communication & persuasion skills Ability to simplify and explain medical information clearly Sales-oriented mindset Strong follow-up and organizational skills Familiarity with CRM systems 📩
CAREER PROFILE
A Case Management Specialist with a medical background supports patient care coordination and treatment planning. The role involves assessing patient needs and ensuring appropriate healthcare services are provided.
REQUIREMENTS
JOB SOURCE
This job was found through LinkedIn. You can review the original listing before applying.
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كار ار ار
السلام عليكم ورحمة الله وبركاته مطلوب فنيين PDR. فني إصلاح صدمات. اذا كنت لاتعلم ماهو عمل ال PDR الرجاء البحث في اليوتيوب بهذه الثلاثه الحروف PDR الراتب حسب الخبره من 25 الف الى 40 الف وشكراً لكم
Siemens
موظف حجز تذاكر طيران الخبرات - يجيد العمل على سيستم اماديوس يجيد الاصدار -اعاده الاصدار -الالغاء شروط عامه التفرغ التام يجيد التواصل مع العملاء يفضل قرب السكن من مقر العمل القدره على حل المشاكل ابتكار الحلول التسويقيه Show more
The HR Game
مكان العمل: [القاهرة - التجمع الثالث المنطقة الصناعية] 🔹 المهام والمسؤوليات: تحضير وتقديم المشروبات للعاملين والزوار. الحفاظ على نظافة مقر الشركة، المكاتب، وقاعات الاجتماعات. متابعة واستهلاك مستلزمات البوفيه والنظافة بشكل دوري. قضاء بعض الفواتير أو المشتريات البسيطة الخاصة بالشركة عند الحاجة. 🔹 الشروط والمؤهلات: مؤهل (متوسط / بدون مؤهل بشرط القراءة والكتابة). السن: من [20] إلى [35] سنة. موقف محدد من التجنيد (للذكور). الانضباط في المواعيد، حسن المظهر، والأمانة. يُفضل من سكان مناطق قريبة من القاهرة الجديدة. Show more
AtyafTours.net
Job Title: Senior Airline Ticketing Agent Industry: Travel Arrangements & Tourism Location: Nasr City, Cairo – Onsite Employment Type: Full-Time Experience Required: Minimum 5+ Years (Strictly Required) Working Hours: 10:00 AM – 6:00 PM Saturday to Thursday] Probationary Period: 3 Months Benefits: Social Insurance (Applicable after successful completion of the 3-month probationary period) About the Role We are seeking a highly experienced and detail-oriented Senior Airline Ticketing Agent to join our travel agency in Nasr City. With over 5 years of hands-on experience, you will be the backbone of our ticketing operations, responsible for issuing, reissuing, and canceling airline tickets while providing expert consultation to our clients. This role requires in-depth knowledge of GDS systems, fare rules, and international ticketing regulations. You will also play a key role in mentoring junior staff and ensuring the highest level of service delivery. Key Responsibilities Ticketing & Reservations: Issue, reissue, reroute, and cancel domestic and international airline tickets across all major carriers. Apply complex fare rules, taxes, and exchange calculations accurately to maximize client value and agency profitability. Handle group bookings, seat assignments, meal requests, and special service requests (SSRs). Manage ticket exchanges, refunds, and involuntary reissues due to schedule changes, cancellations, or irregular operations (IROPS). Customer Service & Consultation: Serve as the primary ticketing expert for walk-in and corporate clients, providing professional advice on the best routes, fare options, and travel policies. Handle complex client inquiries and resolve ticketing-related issues and disputes efficiently. Maintain strong relationships with airline representatives to stay updated on promotions, contract fares, and policy changes. System & Administrative Management: Utilize advanced GDS platforms (e.g., Amadeus, Sabre, or Galileo) to manage daily ticketing operations with speed and accuracy. Ensure compliance with IATA regulations and internal quality standards. Maintain accurate records of all transactions, payments, and documentation. Prepare daily sales reports, reconciliation reports, and revenue tracking for management review. Training & Support: Assist in training and mentoring junior ticketing agents on GDS usage, fare construction, and customer service best practices. Support the team by troubleshooting difficult ticketing scenarios and providing technical guidance. Requirements & Qualifications Experience: Minimum of 5+ years of proven experience as an Airline Ticketing Agent, with at least 3 years working in a travel agency or GSA environment. GDS Proficiency: Expert-level proficiency in Amadeus is mandatory (Sabre or Galileo may be considered, but Amadeus is highly preferred). Education: Bachelor’s degree in Tourism, Business, or a related field is preferred. IATA/UFTAA certification is a strong plus. Knowledge: Deep understanding of international airline fare structures, ticketing timelines, refund policies, and IATA/BSP regulations. Skills: Exceptional attention to detail and numerical accuracy. Strong communication and negotiation skills in both Arabic and English. Ability to work under pressure and handle high-volume transactions during peak seasons. Proficient in Microsoft Office (Excel, Outlook). Availability: Must be available to work onsite in Nasr City on a full-time basis. Show more