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JOB OPPORTUNITY

Reservation Agent (Egyptian Only)

Kempinski Hotels

LocationSafaga, Al Bahr al Ahmar, Egypt
Job TypeFull-time
Work ModeN/A
SalaryNot specified
Posted

JOBLYIN SUMMARY

Job Overview

This position is offered by Kempinski Hotels, in Safaga, Al Bahr al Ahmar, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.

COMPANY PROFILE

About the Company

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

Kempinski Hotels is a global hospitality leader known for its commitment to excellence and luxury experiences. While specific details about its operations in Egypt are not provided, the company's recruitment of roles such as Butler Agent, Guest Relations Manager, Assistant SPA Manager, and Senior Safety Supervisor suggests a focus on high-standard service delivery and operational efficiency. These positions indicate an emphasis on customer care, hospitality management, and safety protocols, which align with Kempinski’s broader industry reputation. The targeted hiring for Egyptian nationals highlights the company's strategic presence in the region, though further details about its local operations remain unspecified. As a renowned name in the luxury hotel sector, Kempinski Hotels likely offers professional development opportunities and a structured work environment to support its diverse workforce.

ORIGINAL JOB DESCRIPTION

About the Job

Department: Revenue & Reservations Location: Egypt - Safaga Description Kempinski Reservation standards are implemented and complied to. All relevant data is entered and maintained in the systems in a timely and accurate manner. Data is reviewed on an ongoing basis. Key Responsibilities Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. Ensure clients’ satisfaction and adherence to Kempinski service standards. Follow internal credit policy. Follow up on lost business and bring information about them to the knowledge of the department superiors. Spot-check reservations made the previous day and check all VIP arrivals Test calls LQA / IFH results > 85%. Follow the internal up-sell programme for Reservations department. Perform any other duties as assigned to them by management. Skills, Knowledge and Expertise Opera central systems knowledge. Knowledge of Opera PMS is imperative. Excellent MS Office knowledge. Knowledge of revenue management reports and market performance reports. Ability to maintain the highest standards of professionalism, ethics, grooming, and attitude. Excellent communication skills. English - excellent oral and written skills. About Kempinski Founded in Germany , Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury. Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service. For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual. In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect. Show more

CAREER PROFILE

Role Overview

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

A Reservation Agent in Egypt handles booking and reservation processes for guests. The role involves maintaining accurate records and ensuring compliance with company standards.

JOB SOURCE

Original Job Listing

This job was found through LinkedIn. You can review the original listing before applying.

View Original Listing ↗

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