Controlling Specialist

We are Hiring! EV Guest Relations Officer (Receptionist) at Nile Projects and Trading Company (NPTCO) 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: District 5, Cairo. 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗧𝘆𝗽𝗲: Full-time (5 Working Days - as per showroom operating hours) 𝗝𝗼𝗯 𝗣𝘂𝗿𝗽𝗼𝘀𝗲 The Guest Relations Officer (GRO) is responsible for creating a welcoming, premium, and professional first impression for all Nile Projects & Trading Co. showroom visitors. This role ensures smooth customer flow, effective coordination with the sales team, and the delivery of an exceptional customer experience aligned with our high brand standards. In addition, the GRO supports showroom management in administrative tasks, including documentation, reporting, and maintaining organized records to ensure efficient daily operations. 𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀 1. Customer Experience & Engagement • Welcome all showroom visitors warmly and professionally within 30 seconds of entry. • Assess customer requirements and assign them promptly to the appropriate Sales Consultant. • Monitor customer waiting times to ensure comfort and satisfaction. • Conduct Customer Satisfaction Index (CSI) follow-ups during or after showroom visits. • Support showroom promotional campaigns, product launches, and special events. 2. Coordination & Lead Management • Record accurate walk-in customer information and inquiries in CRM systems. • Transfer qualified leads to the sales team and coordinate seamless customer handovers. • Handle inbound calls and properly log all inquiries and customer data. 3. Operational & Compliance Duties • Complete the daily showroom GAMPA Walk Checklist. • Ensure reception and customer areas meet brand presentation standards at all times. • Update model specification tablets regularly to reflect accurate vehicle details. • Monitor supply lists (cleaning materials, pantry, etc.) and report replenishment needs. 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗕𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 Bachelor’s degree in hospitality management, Tourism, Business Administration, Public Relations, or Communications. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀 • Proficiency in Microsoft Office (Word, Excel, Outlook). • Experience with CRM software and scheduling systems. • Professionalism: Impeccable professional appearance and etiquette. • Communication: Excellent verbal and written communication skills in both Arabic and English. • Experience: Previous experience in customer service, hospitality, or automotive showrooms is preferred. • Soft Skills: Strong interpersonal skills, multitasking ability, and a team-oriented mindset. • Resilience: Ability to work under pressure during peak hours with a positive attitude 𝗛𝗼𝘄 𝘁𝗼 𝗔𝗽𝗽𝗹𝘆 𝗦𝗲𝗻𝗱 𝘆𝗼𝘂𝗿 𝘂𝗽𝗱𝗮𝘁𝗲𝗱 𝗖𝗩 𝘁𝗼: 𝗖𝗮𝗿𝗲𝗲𝗿𝘀@𝗻𝗶𝗹𝗲𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀.𝗰𝗼𝗺 . 𝗣𝗹𝗲𝗮𝘀𝗲 𝘂𝘀𝗲 "𝗚𝘂𝗲𝘀𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀 𝗢𝗳𝗳𝗶𝗰𝗲𝗿 - 𝗖𝗮𝗶𝗿𝗼" 𝗮𝘀 𝘁𝗵𝗲 𝘀𝘂𝗯𝗷𝗲𝗰𝘁 𝗼𝗳 𝘆𝗼𝘂𝗿 𝗲𝗺𝗮𝗶𝗹. Show more

Devise, arrange and promote holidays and travel options Work with hotels, airlines and other transport companies for ground travel, in order to execute the arrangements Make arrangements for transport, accommodation, tours, and activities Draw up complicated travel itineraries and ensuring that the customers' needs are met Provide general and specific advice about different travel destinations. Job Requirements 0-1 years of experience in tourism Excellent command of English language spoken and written Customer oriented Knowledge of key holiday destinations Excellent time management Giza Residence are preferred Show more

We're hiring: Hostesses at Mezedaki, Arkan Plaza Mezedaki is a new Greek meze and ouzo bar opening at Arkan Plaza, Sheikh Zayed: small plates to share, ouzo on the table, and long, relaxed evenings with friends. We're looking for the person who will be the first smile our guests see. What you'll do - Welcome every guest warmly and make them feel at home from the first second - Manage bookings, walk-ins and the waiting list on busy nights - Seat guests, introduce the Mezedaki concept and hand them over to the team - Keep the entrance and host stand looking their best - Say goodbye to every guest and invite them back Who we're looking for - Fluent English and Arabic (a must). Another language is a plus - Warm, confident and sociable, someone who genuinely enjoys people - Calm and organised when the restaurant is full - Well presented and reliable - Available for evening and weekend shifts Experience in hospitality is welcome but not required. We'd rather hire a positive, ambitious person and train them than hire experience without the smile. Full training is provided. How to apply Apply through here and send your CV and cover letter to jobs@santaluciagroup.net, with "Host - Mezedaki" in the subject. #hiring #ArkanPlaza #SheikhZayed #Cairo #hospitality #restaurantjobs #Mezedaki Show more

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service. Four Seasons Hotel Sharm El sheikh is seeking a Housekeeping Coordinator to support the daily operations of the Housekeeping Department. This role is essential in ensuring seamless communication, administrative accuracy, and service coordination to maintain Four Seasons’ legendary standards of cleanliness, efficiency, and guest satisfaction. What You Will Do Coordinate daily housekeeping operations, ensuring accurate room status updates and task allocation Serve as the main point of contact between Housekeeping, Front Office, Engineering, and other departments Maintain and update housekeeping logs, reports, and administrative records Monitor guest requests and follow up to ensure timely and exceptional service delivery Support supervisors with scheduling, attendance tracking, and inventory control Handle guest inquiries and concerns professionally, escalating issues when required Ensure compliance with Four Seasons standards, policies, and safety procedures Assist with onboarding coordination and training records for housekeeping colleagues What You Bring 1 year experience in same position English proficiency High school diploma or equivalent; hospitality-related education preferred Previous experience in housekeeping operations, hotel administration, or a similar role Strong organizational, communication, and multitasking skills Proficiency in hotel systems and basic computer applications A service-oriented mindset aligned with Four Seasons culture and values English and computer skills (word, Excel and power point,) What We Offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours Full-Time 8hrs Show more