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JOB OPPORTUNITY

Guest Service Agent - Female ( Luxor Based)

Viking

LocationLuxor, Egypt
Job TypeFull-time
Work ModeN/A
SalaryNot specified
Posted

JOBLYIN SUMMARY

Job Overview

This position is offered by Viking, in Luxor, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.

COMPANY PROFILE

About the Company

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

Viking is a job website that connects professionals with employment opportunities across various industries. While specific details about its operations and industry focus are not provided, the platform appears to cater to roles such as Hotel Manager in regions like Egypt, suggesting an international reach. The site likely provides candidates with tools to search for jobs based on location, title, and other relevant criteria. It may also offer employers a way to post vacancies and manage applications. As a job portal, Viking aims to streamline the hiring process by matching skilled professionals with suitable positions. Without additional information, it is reasonable to infer that Viking operates as an online marketplace for job seekers and recruiters, facilitating employment opportunities globally.

ORIGINAL JOB DESCRIPTION

About the Job

Part of our Front Office team on our River vessels, the Guest Service Agent To always provide guests with friendly, personalized front-desk service, including concierge services, 24 hours a day in a manner consistent with Viking River Cruises’ high standard of guest services. This includes but is not limited to, maintaining high standards and consistency of outstanding customer service and monitoring of all Guest Services-related tasks. The Guest Service Agent reports to the Guest Service Manager. Serve as the main information center for all guests and handle on-board sales transactions Handle guest complaints promptly and assist with medical disembarkations Coordinate and confirm guests' departure arrangements, organize guest documents, and assist with shore excursions. Minimum 2 years’ experience Must maintain confidentiality and discretion Extensive walking and standing required Fluent in English, with excellent oral & written communication skills Show more

CAREER PROFILE

Role Overview

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

The role involves providing friendly and personalized service to guests, ensuring their needs are met throughout their stay. The position requires attention to detail and a commitment to maintaining high standards of customer satisfaction.

JOB SOURCE

Original Job Listing

This job was found through LinkedIn. You can review the original listing before applying.

View Original Listing ↗

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Company Description Uptown October Developments is a pioneering real estate company in Egypt, recognized for its flexible design principles and customized home solutions that respond to individual customer needs. The organization is committed to delivering quality and efficiency while building sustainable urban communities. Its services span land management, construction, and leasing, providing an integrated approach to real estate development. Team members join a company focused on innovation, customer-centric design, and long-term community impact. Role Description The Front Office Receptionist is a full-time, on-site role based in Giza, responsible for creating a professional and welcoming experience for visitors and clients. Day-to-day tasks include greeting guests, answering and directing phone calls, managing appointment schedules, and coordinating front office activities. The role involves maintaining a tidy reception area, handling incoming mail and deliveries, and supporting administrative tasks such as filing, data entry, and document preparation. The receptionist will also collaborate with other departments to ensure smooth communication and provide prompt, courteous customer service to residents, partners, and suppliers. Qualifications Candidates should possess strong Customer Service and Communication skills to interact effectively with visitors, clients, and team members. Candidates should possess Phone Etiquette skills to handle calls professionally, route inquiries accurately, and manage multi-line phone systems. Candidates should possess Receptionist Duties and Front Office skills to manage check-ins, appointments, and general administrative support. Strong organizational and time-management abilities, with attention to detail and reliability in completing tasks. Proficiency with basic office software (e.g., email, word processing, spreadsheets) and familiarity with office equipment. Ability to maintain a professional appearance and demeanor, and to handle confidential information discreetly. Previous experience in reception, front office, or administrative roles is preferred; experience in real estate or property management is an advantage. High school diploma or equivalent required; additional training in office administration or customer service is beneficial. Show more