This position is offered by القدس لادارة وتشغيل المطاعم, in التجمع الخامس, القاهرة, as a Full-time role. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
القدس لادارة وتشغيل المطاعم是一家专注于餐饮行业管理与运营的公司,致力于为客户提供高质量的餐饮服务。尽管具体业务细节未明确提供,但根据招聘职位信息可以推测,该公司可能涉及餐厅日常运营管理、客户服务及支持性职能。所发布的职位如‘كول سنتر (ذكور فقط)’表明公司需要具备良好沟通能力和专业技能的人才来维护客户关系和提升服务质量。作为一家专注于餐饮领域的企业,它可能在多个地区开展业务,并寻求能够适应快节奏工作环境的专业人员。公司强调对男性员工的招聘,反映出其在某些岗位上对特定性别角色的考量。整体而言,该公司通过有效的人力资源配置,推动其餐饮业务的稳定发展与客户满意度提升。
ORIGINAL JOB DESCRIPTION
About the Job
مطلوب موظفين كول سنتر للعمل لدى مطعم سوري شهير. تفاصيل الوظيفة: استقبال ومتابعة مكالمات العملاء وتسجيل الطلبات. التعامل مع استفسارات وشكاوى العملاء بطريقة لائقة. متابعة الطلبات والتنسيق مع الفروع والأقسام المختصة. العمل بنظام الشيفتات (صباحي / مسائي). الالتزام بمواعيد العمل وسياسات الشركة. يفضل وجود خبرة سابقة في مجال الكول سنتر أو خدمة العملاء، ويفضل خبرة بمجال المطاعم. يشترط حسن المظهر واللباقة وحسن التعامل مع العملاء. يشترط القدرة على العمل ضمن فريق وتحمل ضغط العمل. المميزات: راتب مجزي. حوافز ومميزات إضافية طبقًا لسياسة الشركة. فرصة للتطور والنمو الوظيفي.
CAREER PROFILE
Role Overview
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
This role involves handling customer inquiries and complaints through phone calls. The position requires maintaining professional communication and ensuring customer satisfaction. It may also involve coordinating orders and liaising with other branches.
REQUIREMENTS
Required Skills
استقبال
JOB SOURCE
Original Job Listing
This job was found through Forasna. You can review the original listing before applying.
Explore recent opportunities related to this listing.
Forasna
كول سنتر
سيلفر ايجل
Location: الجيزة, الجيزةType: OTHERPosted:
حضرتك شغلك معانا كول سنتر احنا شركه خدمات فندقيه وتوريدات عموميه الشغل عباره عن تنزيل اعلانات والرد على العملاء براتب 7000 جنيه ونص 7000 اساسي و500 حافر حضرتك بنعلن وظائف داخل القاهره وخارجها مثل الغردقه وشرم الشيخ شغلك معانا سبع ساعات متواصلين او منفصلين وكمان احنا بندربك قبل بدء العمل فلو الشغل مناسب ليك يا فندم استنى رساله منك عشان نكمل باقي التفاصيل الشركة موجودة في الجيزة – الهرم – سهل حمزة. التقديم متاح من مقر الشركة. تحب أبعتلك اللوكيشن ولا المقر بعيد عليك وتحب التقديم أونلاين؟ قولّ/ي أنسب ليك
Customer Support Agent (B1+ English) Outbound & Email
ETISAL International Group
Location: Cairo, EgyptType: Full-timePosted:
Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on customer-centric services. The company specializes in delivering customized, high-value outsourcing solutions that meet the unique needs of each client and help them focus on their core business. ETISAL International combines global coverage, cultural understanding, and industry best practices to provide consultative and innovative services. The organization is committed to transparency, flexibility, integrity, and consistently exceeding client expectations. It also places high importance on human capital, quality standards, and the use of state-of-the-art technologies across various industries.
What We Offer
Net Salary: 13,000 EGP
Social & Medical Insurance
Fully Paid Training Program
2 Rotational Days Off per week
Professional, supportive, and inclusive work environment
Prime office location: Abbasia, Cairo
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering consultative, customized, and innovative outsourcing solutions that address each client’s unique business needs. With strong attention to cultural nuance and industry best practices, ETISAL International supports partners in enhancing customer service while concentrating on their core operations. The company is committed to transparency, flexibility, integrity, and a passion for service, continuously working to exceed client expectations. ETISAL International also places a high value on human capital, quality, and the use of state-of-the-art technologies.
About the Role
We are seeking a highly organized and detail-oriented Back Office Agent to join our Dubai Account team in Abbasia, Cairo. In this role, you will support daily business operations by handling outbound calls, managing email correspondence, and ensuring accurate documentation and record-keeping.
This is an excellent opportunity for individuals looking to build a stable career in a structured and supportive environment. Graduates are strongly encouraged to apply.
Key Responsibilities
Conduct outbound calls to follow up on pending matters and gather required information.
Manage email correspondence, responding to inquiries promptly and professionally.
Process, verify, and maintain documentation and data entry tasks.
Coordinate with internal teams to ensure smooth operations and timely task completion.
Maintain accurate records and follow up on outstanding items.
Qualifications
Bachelor's degree in any discipline.
English proficiency at B1+ to B2 level.
Strong organizational and time-management skills.
High attention to detail and accuracy.
High attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to work effectively in a structured, target-driven environment.
Flexibility to work rotational shifts.
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🚀 WE’RE HIRING | English Customer Service Representatives! 🚀
Looking for your next career opportunity? Join our team at Innovative Work Solutions! 💙
📌 Job Requirements:
Fluent English (B2–C1)
Excellent communication and active listening skills
Strong problem-solving skills
Customer-focused attitude
Previous Customer Service / Call Center experience is a plus
🕒 Working Hours: 4:00 PM – 1:00 AM
📅 Days Off: Saturday & Sunday
📍 Location: Nasr City, Cairo – near Nozha Bridge
🏢 Work Model: On-site | Full-time
✨ What We Offer:
✔️ Competitive Salary
✔️ Career Growth Opportunities
✔️ Professional Work Environment
📩
What if your job was to make sure every student feels supported from day one? At DFA, we’re looking for someone who cares about students as much as we do.
You’ll be the main point of contact for our students, helping to give each of them an outstanding experience and a reason to stay with us.
What you’ll do:
✅ Send clear, friendly confirmation emails to students
✅ Collect feedback and run surveys to keep improving the student experience
✅ Review and approve requests in our evaluation system
✅ Manage our Google reviews daily
✅ Build long-term, positive relationships and keep students engaged and satisfied throughout their journey
✅ Follow up with students to support retention and reduce drop-off
✅ Handle escalated issues as second-line support and turn them into positive outcomes
What we’re looking for:
🔹 Experience in customer service or a similar role, ideally in education (schools, universities, or training centers)
🔹 Excellent communication skills
🔹 Empathy and a genuine interest in supporting students
🔹 A self-motivated, organized team player
If you’re passionate about student success and love building strong relationships, we’d love to hear from you!
📩 Please read the full job description and requirements before applying: karriere@dfa-eg.net
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