Technology & IT Jobs

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation. We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes. Sutherland Digital Outcomes. Job Description This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction. Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy. 🛠️ Providing tailored solutions to meet customer needs. 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette. If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team! Qualifications 🚀 We’re Hiring Talented People! 🌟 Fresh Grads & Dropouts are welcome to apply! 🎓 🔑 What we’re looking for: ✅ Fluency in English is a MUST! (B2/C1 level) 🇬🇧 ✅ Strong skills in Customer Service & Customer Support 🤝 ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯 ✅ Problem-solving, active listening, & attention to detail 👂💡 ✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️ ✅ Flexibility with night & overnight shifts is essential 🌙 ✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬 💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟 Additional Information All your information will be kept confidential according to EEO guidelines. Show more

🚨 We’re Hiring | English Instructors English Capsules – All Branches is hiring passionate and qualified English Instructors for both Full-Time & Part-Time positions. 📍 Locations: Dokki – Maadi – Nasr City – Online Shift: Night Shift | 3:30 PM – 10:00 PM 🔹 Responsibilities Deliver engaging and interactive English lessons to students of different proficiency levels. Assess students’ language skills and provide constructive feedback. Prepare creative teaching materials and adapt lessons to different learning styles. Create a positive, inclusive, and engaging classroom environment. Monitor students’ progress and provide ongoing academic support. Apply modern and effective English teaching methodologies. Maintain effective classroom management and student engagement. Collaborate with fellow instructors and contribute to curriculum development. Participate in professional development activities to enhance teaching skills. 🔹 Qualifications Bachelor’s degree in English, Education, Linguistics, or a related field. CELTA / TKT / TEFL is preferred. Previous experience teaching English to non-native speakers, preferably in a language institute or academic setting. Strong English proficiency: B2–C1. Excellent communication and interpersonal skills. Ability to adapt to different students and class sizes. Strong classroom management skills. Passion for teaching and helping students achieve their language goals. ✨ We Offer Full-Time & Part-Time opportunities. Fixed Salary + Incentives. Professional and supportive work environment. Opportunities for professional growth and development. A collaborative team of passionate educators. 📩 Apply Now: https://forms.gle/ErSdHxhbd9Pnaiix8 Join English Capsules and be part of our growing team! Show more

About The Role As a Senior DevOps/Infrastructure Engineer at Thndr, you'll be part of our fast-growing fintech team. We are looking for someone who can bring deep expertise and hands-on experience in cloud infrastructure, containerization, networking, and DevOps best practices. The ideal candidate will be a strategic thinker, capable of designing, implementing, and guiding a robust DevOps and infrastructure roadmap across both cloud and on-premise environments. You will play a critical role in building scalable, resilient, and secure systems that support our mission-critical financial applications. What You'll Do Architect, implement, and maintain scalable, secure, and highly available infrastructure across AWS and on-premise environments. Lead containerization and orchestration strategy using Docker and Kubernetes, ensuring deployment, scaling, and security best practices. Design and manage complex networking solutions, including VPCs, subnets, routing, firewalls, VPNs, load balancers, PrivateLinks, Direct Connect, and AWS Secure VPN setup, as well as hybrid cloud connectivity. Build and maintain CI/CD pipelines for applications and infrastructure, including automated testing and deployment. Develop and maintain infrastructure-as-code for scalable, multi-region infrastructures using multilevel Terraform and Terragrunt, ensuring modularity, version control, and automation. Implement monitoring, observability, and alerting for all infrastructure components, with a mindset of proactive issue detection and response. Collaborate with development, security, data teams to ensure smooth production releases. Mentor and guide junior DevOps engineers on best practices across cloud, networking, DevOps, and monitoring disciplines. Ability to build deep context across multiple domains (Infrastructure, development, security, operations) to design cohesive, scalable DevOps solutions. Drive DevOps initiatives by connecting technical, business, and operational perspectives to ensure scalable, secure, and efficient infrastructure delivery. What You'll Need Strong hands-on expertise in AWS services (EC2, S3, RDS, Lambda, IAM, CloudFormation, networking services). Deep knowledge of Docker and Kubernetes (EKS or equivalent) for containerized applications. Solid understanding of networking concepts (TCP/IP, routing, DNS, firewalls, VPNs, load balancing) in cloud and on-prem environments. Proven experience in designing and implementing DevOps strategies and infrastructure roadmaps. Strong scripting skills (Python, Bash, or equivalent) for automation. Experience with CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Knowledge of security best practices and fintech compliance standards Who Are We? Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products. History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to: High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy. Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population. Fragmented offering — Investment products were not gathered in a single, intuitive outlet. We don't just talk about change, we deliver it. Here's a glimpse into our impact so far: 5.5 million app downloads EGP 1B+ average daily traded value across 2025 #1 digital investing platform in Egypt for the third consecutive year 76% of users are first-time investors 40% of our users come from outside of capital cities and have previously had limited access to financial institutions Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform. Rumble was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts. Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns. At Thndr, we're looking for people driven by our mission to help us democratize investing across the MENA region. Show more

Key Responsibilities Analyze and model large datasets related to manufacturing costs, raw material prices, production performance, utility consumption, and financial performance. Identify trends, risks, and opportunities to support data-driven business decisions. Develop and maintain interactive dashboards and reports using Power BI, Tableau, or similar analytical tools. Monitor key financial and operational metrics, including profitability, cost variances, productivity, and investment performance. Track and analyze commodity market trends, particularly copper, aluminum, polymers, and other strategic raw materials. Support procurement and business teams through forecasting models and pricing analysis to optimize purchasing decisions. Monitor Capital Expenditure (CAPEX) and Operating Expenditure (OPEX) performance across production facilities. Identify financial leakages, cost optimization opportunities, and areas for operational improvement. Support investment evaluations through financial analysis, business case development, and profitability assessments. Develop insights into product margins, asset utilization, and return on investment. Build predictive models to support budgeting, forecasting, demand planning, and market trend analysis. Leverage advanced analytics to improve financial planning and strategic decision-making. Qualifications Bachelor's degree in Finance, Economics, Data Science, Statistics, Business Analytics, Industrial Engineering, or a related quantitative discipline. 2–5 years of experience in data analytics, financial analysis, business intelligence, investment analysis, or controlling within a manufacturing or industrial environment. Strong proficiency in Advanced Excel, Power BI, SQL, and data visualization tools. Experience with financial modeling, cost analysis, budgeting, forecasting, and profitability analysis. Knowledge of commodity markets, manufacturing cost structures, and investment evaluation methodologies is highly preferred. Experience with Python or R for data analytics and predictive modeling is a strong advantage. Strong analytical thinking, problem-solving, and stakeholder management skills. Show more

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Responsibilities As a Data Engineer specializing in Data Integration, you will design and build solutions to transfer data from operational and external environments to the business intelligence environment. You will utilize specialized tools to create and implement Extract, Transform, and Load (ETL) processes, ensuring the seamless flow of data throughout the business intelligence solution's lifecycle. Your Primary Responsibilities Will Include Design Data Integration Solutions: Create solutions to transfer data from operational and external environments to the business intelligence environment, utilizing tools such as Informatica, Ab Initio software, and DataStage. Implement ETL Processes: Develop and implement Extract, Transform, and Load (ETL) processes to ensure the seamless flow of data throughout the business intelligence solution's lifecycle. Utilize Specialized Tools: Apply knowledge of Informatica, Ab Initio software, and DataStage to design and build data integration solutions. Ensure Seamless Data Flow: Ensure the smooth flow of data throughout the business intelligence solution's lifecycle by creating and implementing effective ETL processes. Support Business Intelligence: Support the business intelligence environment by designing and building solutions to transfer data from operational and external environments. Required Technical And Professional Expertise Exposure to Data Integration Tools: Familiarity with tools such as Informatica, Ab Initio software, and DataStage (formerly Ascential) - IBM's WebSphere Data Integration Suite. ETL Process Implementation: Experience working with Extract, Transform, and Load (ETL) processes to ensure the seamless flow of data throughout the business intelligence solution's lifecycle. Data Solution Design: Exposure to designing solutions to transfer data from operational and external environments to the business intelligence environment. Business Intelligence Environment: Experience working within a business intelligence environment, supporting data integration solutions. Data Flow Management: Exposure to ensuring the smooth flow of data throughout the business intelligence solution's lifecycle. Preferred Technical And Professional Experience Additional Data Integration Tools: Exposure to other data integration tools beyond Informatica, Ab Initio software, and DataStage can be beneficial in this role. Advanced ETL Techniques: Experience working with advanced ETL techniques and methodologies can enhance the ability to design and implement efficient data integration solutions. Business Intelligence Platforms: Familiarity with various business intelligence platforms can support the development of effective data integration solutions. Show more

VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing. Role Description This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Phone Etiquette Excellent communication and interpersonal skills Ability to multitask and handle challenging situations Experience in a customer service role is a plus Fluency in English ( B2+ - C1 ) Night and overnight shifts Location: Citystars Mall, Nasr city, Cairo Show more