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We are hiring Senior Graphic Designer About The Role The Senior Graphic Designer will play a key role in developing and executing creative design concepts across various platforms. This position requires a strong background in branding, packaging, and digital content creation. You will collaborate closely with marketing, content, and sales teams to deliver visually powerful campaigns that align with Magnetic's creative direction and brand standards. Responsibilities Create and develop brand identities and produce comprehensive brand guideline documents Design visually appealing packaging concepts that reflect the brand's essence and positioning Develop engaging digital and social media visuals that drive audience interaction and brand awareness Collaborate with internal teams to deliver unified and effective creative campaigns Ensure design consistency and quality across all materials and channels Research current design trends and continuously introduce fresh, innovative ideas to the team Personal Attributes Highly creative with an eye for detail and innovation Collaborative mindset and ability to work effectively with cross-functional teams Excellent organizational skills and the ability to meet deadlines in a fast-paced environment Requirements Qualifications Bachelor's degree in Graphic Design, Visual Arts, or a related field 3-5 years of professional experience in graphic design Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Proven experience in branding, packaging design, and social media visuals Strong understanding of design principles, composition, typography, and color theory A solid portfolio demonstrating a range of creative and commercial projects Show more

Job Purpose The Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective communication, operational awareness, and adherence to safety and service procedures. The Customer Service Agent contributes to efficient station operations by assisting with Ticket Vending Machine usage, managing queues, and maintaining professional service standards. Responsibilities/Duties Profil de candidat recherché : Customer Interaction & Service Delivery Maintain a positive, empathetic, and professional attitude during all customer interactions. Respond promptly and effectively to customer inquiries and requests. Handle and resolve customer complaints professionally and escalate when necessary. Provide accurate information on routes, travel regulations, products, and services. Offer dedicated support to People of Determination (POD) and vulnerable passengers. Proactively welcome and guide passengers throughout the station environment. Ensure customer satisfaction by delivering consistent, high-quality service. Ticketing & Transaction Management Sell, issue, renew, and process tickets and subscriptions accurately at Ticket Offices and Subscription Offices. Support passengers in operating Ticket Vending Machines and promote their use to improve service flow. Manage assigned ticketing and subscription products responsibly. Conduct accurate cash handling, including receiving payments, counting, sorting, recording, and reporting discrepancies. Verify tickets, subscription cards, and cash stock at the beginning and end of each shift. Use ticket office equipment, tools, and machines correctly and responsibly. Monitor the proper functioning of ticket office devices and report malfunctions promptly. Ticket Vending Machine (TVM) Support Assist customers in using Ticket Vending Machines and guide them through the transaction steps. Perform visual checks only to ensure Ticket Vending Machines are clean, accessible, and available for passenger use. Report all issues such as malfunctions, shortages, or operational concerns immediately to supervisors or technical teams. Communicate Ticket Vending Machine downtime or service disruptions clearly and professionally to passengers. Document TVM-related issues according to instructions when required. Queue & Crowd Management Organize and manage customer queues during peak hours and high-demand periods. Support smooth customer flow in front of sales points and station entry/exit areas. Intervene proactively to prevent congestion and ensure efficient service delivery. Administrative & Record-Keeping Duties Process customer forms, applications, and service requests accurately. Maintain detailed records of customer interactions, transactions, complaints, and observations. Communicate shift updates and relevant information accurately during handovers. Report operational deficiencies, emergencies, or incidents through the proper reporting chain. Ensure fingerprint attendance matches attendance records in compliance with company policies. Adhere to company dress code and maintain professional appearance at all times. Internal Coordination & Operational Support Coordinate with colleagues and station teams to ensure continuity of service across shifts. Provide feedback to support improvements in customer service processes. Follow all operational guidelines, instructions, and procedures issued by management. Perform any additional duties assigned by supervisors or line managers. Safety Responsibilities Promote a positive safety culture and participate in safety briefings as required. Comply with RDMC RQHSE policies, procedures, and Safety Management System requirements. Report unsafe conditions, security concerns, or environmental hazards immediately. Understand that safety, security, and environmental protection are shared responsibilities. Intervene appropriately in cases of observed safety, security, or environmental violations. Qualifications ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE Minimum requirement: Diploma degree in a relevant discipline. Preferred: Bachelor’s degree in business administration or any related field. Knowledge Basic knowledge of customer service principles and best practices. General understanding of ticketing systems and customer-facing devices. Basic familiarity with computer tools and digital interfaces. Experience 0-3 years of experience in customer service, retail, hospitality, or frontline service roles is preferred. Experience in cash handling or public-facing environments is an advantage. Desired Behaviors & Experiences Calm Under Pressure: Maintains composure and professionalism in challenging situations. Team Collaboration: Works effectively with colleagues to support seamless operations. Customer Orientation: Demonstrates strong commitment to passenger satisfaction. Communication Skills: Provides clear and respectful verbal communication in all situations. Attention to Detail: Ensures accuracy in transactions, records, and procedures. System Awareness: Shows comfort using ticketing devices and customer service tools. Problem Solving: Identifies issues and takes appropriate steps to resolve or escalate them. Professional Conduct: Adheres strictly to rules, procedures, and company policies. Flexibility: Willing to work shift patterns, weekends, and holidays as per roster. Respectful Interaction: Builds cooperative relationships with internal and external stakeholders. Show more

About Us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence. We've evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise. We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling. This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona) Our proprietary AI orchestrator Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions Ready to kick start your career with us? Why Infomineo? Here's what sets us apart: Shape the Future of Business Insights: You will be at the forefront, leading the design and implementation of AI-driven solutions that automate tasks and drive efficiency across our entire service spectrum (Business Research, Content, Design, and Data Analytics) Work with Global Leaders: Our clients are industry leaders — Fortune 500s, top consultancies, governments, and NGOs. You will take ownership of delivering technical solutions that directly support their success Lead in AI & Technology: We foster continuous learning and technical excellence. You will stay ahead of the latest advancements in AI and software engineering, and actively drive innovation across the team Thrive in a Collaborative Culture: We value intellectual curiosity, leadership, and a can-do attitude. You will be encouraged to mentor others, contribute strategic ideas, and make a lasting impact on the company's growth About this role: We are seeking an experienced and technically strong individual to join us as Senior AI Software Engineer. In this role, you will take ownership of designing, developing, and deploying AI-powered data products and analytical applications that serve our internal teams and global clients. You will lead data science and AI initiatives, define best practices for applied AI and analytical solution development, and collaborate closely with engineering, product, and business stakeholders. While the role is primarily data science and AI-focused, you will also leverage your full-stack development background to build production-ready applications, integrate AI capabilities, and support cloud-based deployment. Key Responsibilities: Data Science, AI & Applied R&D: Lead the design and development of AI-powered analytical solutions, data products, and intelligent applications that solve complex business problems Translate business and client requirements into data science approaches, AI workflows, and scalable technical solutions Design, prototype, and productionize machine learning, LLM, and generative AI solutions with a focus on business value, reliability, and usability Own the architecture of Retrieval-Augmented Generation (RAG) pipelines, including document processing, vectorization, semantic search, evaluation, and query optimization for enterprise use cases Design and implement complex AI-powered features by integrating LLM APIs and services using frameworks such as LangChain or equivalent, with a focus on reliability, accuracy, and performance in production Design, implement, and maintain Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and data sources, enabling context-aware and extensible AI solutions Develop evaluation frameworks, monitoring approaches, and observability practices for LLM-powered systems to ensure quality, transparency, and continuous improvement Apply advanced prompt engineering, embedding strategies, and vector database management techniques to improve the performance of AI solutions Integrate AI outputs into analytical workflows, dashboards, reporting tools, and client delivery pipelines Full-Stack Application Development: Design and contribute to the development of production-grade AI and data applications, primarily using Python and backend frameworks such as FastAPI Build or support frontend interfaces using modern frameworks such as React, Next.js, or Vue to make AI and data products accessible to business users and clients Collaborate with software engineers to define scalable application architectures, API standards, and integration patterns Develop and maintain REST API integrations with third-party AI services, enterprise SaaS platforms, internal tools, and external data sources Ensure that data science prototypes are translated into maintainable, secure, and scalable production solutions Participate in code reviews, define technical best practices, and contribute to a high-quality engineering and data science culture Cloud, Deployment & MLOps: Support the containerization and cloud deployment of AI and data applications, preferably on Google Cloud Platform using GKE and Artifact Registry, while remaining adaptable to other cloud environments Design and maintain CI/CD pipelines using GitHub Actions or equivalent tools to ensure reliable and repeatable releases Apply MLOps and LLMOps practices to manage experimentation, deployment, monitoring, and continuous improvement of AI systems Collaborate with engineering and infrastructure teams to ensure the reliability, scalability, and performance of production environments Proactively identify performance bottlenecks in AI workflows, data pipelines, application layers, and infrastructure Technical Leadership & Collaboration: Lead applied AI and data science initiatives from discovery and prototyping through production deployment Mentor junior data scientists, AI engineers, and developers on data science methods, AI integration, coding practices, and production readiness Work closely with product teams, consultants, analysts, and non-technical stakeholders to ensure solutions are aligned with business needs Define standards and best practices for AI solution design, evaluation, documentation, and delivery Communicate complex technical concepts clearly to both technical and non-technical audiences Qualifications: 4 to 6 years of experience in data science, AI development, applied machine learning, or related technical roles, with hands-on experience delivering production-grade AI or data products Strong proficiency in Python, with experience using data science, machine learning, and AI libraries and frameworks Solid full-stack development background, including experience with backend frameworks such as FastAPI and modern frontend frameworks such as React, Next.js, or Vue Deep understanding of LLMs, RAG architectures, generative AI workflows, and production-grade AI service integration, including tools such as OpenAI, Gemini, LangChain, or equivalent Proven experience designing and implementing Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and enterprise data sources Experience building analytical workflows, dashboards, data pipelines, or AI-powered decision-support tools in a client delivery or enterprise context Hands-on experience with Docker and cloud deployment on at least one major cloud platform such as GCP, AWS, Azure, or equivalent Familiarity with container orchestration, artifact management, CI/CD pipelines, GitHub Actions, GitOps workflows, and branching strategies Strong understanding of LLM observability, AI evaluation, performance monitoring, and production reliability practices Demonstrated ability to lead technical initiatives, mentor junior team members, and collaborate effectively with product teams and business stakeholders Bachelor's or Master's degree in Data Science, Computer Science, Software Engineering, Statistics, Applied Mathematics, or a related field Preferred Skills: Experience with agentic AI frameworks such as LangGraph or similar orchestration tools for building multi-step AI workflows Knowledge of advanced prompt engineering, vector database management, embedding model optimization, and AI evaluation techniques Experience with MLOps or LLMOps practices, including experiment tracking, model monitoring, and AI quality evaluation Experience with Infrastructure as Code tools such as Terraform or Pulumi Experience designing data models, analytical pipelines, or BI/dashboard solutions Relevant certifications such as Google Cloud Professional Data Engineer, Google Cloud Professional Machine Learning Engineer, Google Cloud Professional Developer, or similar cloud and AI credentials What we offer: A competitive compensation and benefits package The opportunity to lead AI, data science, and technology initiatives with real global impact A dynamic and supportive work environment that values leadership, innovation, and your contributions Continuous learning and professional development opportunities to propel your career forward in AI, data science, and technology Application Process: Candidates are invited to submit a resume, cover letter, and any relevant portfolio, GitHub links, or project examples showcasing their experience in data science, AI solution development, full-stack application development, and cloud deployment. Shortlisted candidates will undergo a technical assessment and interview to demonstrate their data science expertise, AI implementation skills, full-stack capabilities, and technical leadership potential. Infomineo: Where brilliant minds meet to shape the future of business. Show more

Westview International Language School is seeking a dedicated and experienced American Diploma English Teacher to join our educational team. This role involves delivering high-quality instruction aligned with the American Diploma curriculum to support students' academic achievement and personal growth. Key Responsibilities: Plan and deliver engaging and effective English language lessons following the American Diploma standards Develop lesson plans and instructional materials that meet curriculum objectives and cater to various learning styles Assess and evaluate student performance regularly through tests, assignments, and projects, providing constructive feedback Create a supportive and inclusive classroom environment that fosters student participation and academic excellence Collaborate with colleagues to enhance curriculum delivery and contribute to curriculum development initiatives Communicate effectively with parents regarding student progress, achievements, and areas for improvement Participate in professional development activities to stay current with subject knowledge and teaching methodologies Requirements Bachelor's degree in English, Education, or a related field Relevant teaching certification and experience in delivering the American Diploma curriculum Strong command of English language and literature with the ability to inspire and engage students Experience teaching high school students preferred Excellent communication and interpersonal skills to effectively interact with students, parents, and colleagues Knowledge of current educational best practices and innovative teaching strategies Commitment to ongoing professional growth and teamwork Safeguarding Statement: The safety and well-being of our students are our top priorities. All appointments are contingent upon successful background checks and reference verification. Benefits Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability (Meeting Points) Show more

Join EVA Pharma, a pioneering pharmaceutical company committed to delivering high-quality healthcare solutions worldwide. As a certified best place to work, EVA Pharma values innovation, teamwork, and professional growth. Job Summary: We are seeking an experienced Production Section Head (Solid) to lead and manage the solid dosage production section within our manufacturing facility. The role involves overseeing production processes, ensuring compliance with regulatory standards, and leading a high-performing team to achieve production targets and maintain product quality. Key Responsibilities: Manage day-to-day operations of the solid dosage production section, ensuring adherence to SOPs, cGMP, and safety procedures Lead and mentor the production team, promoting continuous learning and performance excellence Implement process improvements to optimize production efficiency and reduce waste Coordinate with Quality Assurance and Engineering departments to address and resolve production and quality issues Ensure compliance with environmental and safety standards within the production area Requirements Bachelor's degree in Pharmacy (7-9) years of experience in solid dosage pharmaceutical manufacturing Strong understanding of solid dosage production processes and cGMP requirements Demonstrated leadership skills with the ability to manage and motivate teams Show more

Job Purpose The Cybersecurity Manager is responsible for the strategic design, implementation, and continuous maturation of the company’s cybersecurity posture across all business units. This role oversees local security operations, leads the in-house Security Operations Center (SOC), ensuring compliance with ISO 27001 certification and ensuring alignment with recognized security frameworks (NIST CSF). By leading Governance, Risk, and Compliance (GRC) initiatives and fostering cross-functional partnerships with IT and Digital teams, the Manager ensures the resilience of the organization’s digital ecosystem against emerging threats. Responsibilities/Duties Profil de candidat recherché : Cybersecurity Governance & Strategy Develop and execute the company-wide cybersecurity strategy in alignment with organizational objectives. Design, maintain, and enforce a robust suite of security policies, standards, and procedures based on ISO 27001 and NIST CSF to ensure operational consistency. Drive the end-to-end ISO 27001 certification lifecycle, including initial gap analysis, control implementation, and final readiness audits. Establish a high-maturity GRC ecosystem to centralize risk management, regulatory compliance, and corporate security governance. Security Operations & SOC Management Provide strategic direction and technical mentorship to the SOC team, fostering a culture of continuous learning and incident excellence. Standardize SOC workflows—including SIEM tuning, threat hunting, alert triage, and incident response—to meet or exceed industry benchmarks. Develop and present high-level SOC performance metrics, and KPI dashboards to senior management and relevant stakeholders. Technical Security Oversight Direct the deployment and lifecycle management of advanced security solutions, including Firewalls, EDR/XDR, IDS/IPS, IAM, and Endpoint Protection. Coordinate comprehensive vulnerability scans, penetration tests, ensuring prioritized remediation based on business impact. Mandate and audit secure configuration standards and "Security by Design" principles across cloud infrastructure, and business applications. Cybersecurity Risk Management Lead enterprise-level cybersecurity risk assessments to identify, evaluate, and mitigate potential threats, maintaining a dynamic and actionable Risk Register. Define and oversee the security vetting process for vendors and third-party partners. Awareness, Training & Culture Champion a security-first culture through the design and delivery of a comprehensive cybersecurity awareness program. Manage phishing simulations and targeted training campaigns to reduce the organization’s human-risk surface. Compliance, Audit & Reporting Act as the primary liaison for internal and external auditors, ensuring the integrity of evidence for ISO 27001 and regulatory audits. Continuously monitor the legal and regulatory landscape to ensure organizational compliance with data protection and cybersecurity mandates. Safety Responsibilities Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations. Qualifications ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE Bachelor’s degree in Computer Science, Business Information Systems, Information Security or a related field (required). CISSP, CISM, or CISA certifications are preferred. ISO 27001 Lead Implementer or Lead Auditor is preferred. ITIL Foundation is a plus. Fluent in English and Arabic, French is a plus. Knowledge Advanced understanding of network security, cloud security, cryptography, and application security. Strong knowledge of ISO 27001, NIST Cybersecurity Framework, and GRC practices. Experience 10+ years of experience in Cybersecurity roles, with at least 3 years in team leadership. Proven experience managing SOC operations and security engineering team. Strong track record of cross-functional collaboration and stakeholder engagement. Desired Behaviors & Experiences Influence & Engagement: Builds strong relationships and effectively engages with cross-functional stakeholders to achieve alignment and buy-in. Analytical Thinking: Evaluates complex problems, interprets data effectively, and makes sound decisions based on insights. Execution Excellence: Delivers high-quality outcomes on time, manages multiple priorities, and ensures effective follow-through. Change Agility: Adapts quickly to evolving needs, leads change with confidence, and helps others navigate transitions smoothly. Communication: Expresses ideas clearly and professionally, prepares impactful documentation, and engages effectively with diverse audiences. Collaboration: Promotes teamwork, shares knowledge openly, and supports others to achieve common goals. Attention to Detail: Maintains accuracy and consistency in documentation, reporting, and system configurations. Accountability: Demonstrates ownership, responsibility, and reliability in delivering on objectives. Resilience: Remains composed under pressure, solves problems calmly, and stays focused on long-term results. Show more