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1. Import Clearance Operations Review all shipment documentation before submission to freight forwarders. Follow up daily with freight forwarders regarding shipment status and customs clearance progress. Coordinate health release procedures and required approvals. Prepare and process payment requests for customs duties and related charges. Receive and record imported ingredients through the GPAO system. Ensure all import activities comply with local customs regulations and company procedures. 2-Export Shipping Operations Coordinate with marine transport companies to reserve export containers. Prepare and print export labels and shipping documentation. Issue and verify export-related documents including invoices, packing lists, certificates, and shipping instructions. Follow up freight forwarders and shipping lines to ensure timely shipment execution. Coordinate with trucking companies for local transportation arrangements. Monitor shipment status until final delivery. Job Requirments: Bachelor’s degree in Logistics, Supply Chain, Business Administration, Commerce, or a related field. 3–5 years of experience in logistics, import/export operations, or supply chain coordination within FMCG or manufacturing environments. Strong experience working with the Nafeza system. Strong communication and coordination skills. Negotiation and supplier follow-up abilities. High attention to detail and accuracy. Ability to work under pressure and handle urgent shipments. Strong problem-solving and organizational skills. Flexible and adaptable to sudden operational changes. Team player with a proactive attitude. Good knowledge of ERP systems and Microsoft Office applications. Fluent in English (written and spoken). Show more

Who Are We❓ We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. The Job in a Nutshell💡 Hi all! We are looking for those who are excited to be part of our team in the Center of Excellence! As a Customer Support Specialist, you will handle clients' inquiries and questions regarding Foodics product's overall incoming communication channels and conduct outbound communication with our customers to measure satisfaction. What Will You Do❓ Handle client inquiries received at the center of excellence Follow up with customers' inquiries, conduct satisfaction measurement calls, and perform other outbound tasks Document communication logs into our CRM and ticketing systems with accuracy Escalate and follow up with concerned teams with Foodics in case of any support needed from their side until reaching case resolution. Train clients on using Foodics products using multiple virtual channels. Report daily events to team leaders and highlight areas where more attention may be needed. What Are We Looking For❓ Bachelor's degree in any major. (Preferred) 0 - 1 years of experience in call center or customer service roles Very Good in English language, especially speaking and communicating verbally Flexible to work in different shifts in Egypt - On-site (Must) Comfortable and skilled in delivering training (Preferred) Willing to work hard and with autonomy to handle customer cases till case resolution Is naturally strong in communication, with great ability for problem-solving Comfortable in conducting routine tasks while maintaining quality standards Who Will Excel❓ Comfortable and skilled in delivering training Previous experience in SaaS/ Tech or F&B industry Important Hashtags: #High_Volume_of_Calls #Shift_Based_Job What We Offer You❗ We believe you will love working at Foodics! We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company Show more

Job scope: Lead and manage all administrative services across HQ ensuring smooth operations include facilities and office management, fleet coordination, vendor engagement, staff support, and system-based procurement processes. Job description: Operations Management: Supervise and manage daily administrative activities, including office management, facilities maintenance, supplies, and workspace arrangements. Supervise housekeeping, security, reception, and general services teams. Coordinate with building management and vendors for facility issues. Ensure office supplies are available and well stocked for all departments. Maintain inventory for pantry and cleaning supplies. Select and manage vendors for services like cleaning, catering, security, stationery, etc. Evaluate vendor performance and service level agreements. Create and follow up purchase requests using the Oracle system and track the process until items are received. Fleet & Vehicle Management Manage the process of acquiring new vehicles, including registration, licensing, and insurance. Ensure timely renewal of vehicle licenses and compliance with regulations. Oversee maintenance schedules, repairs, and vehicle utilization records. Travel & Logistics Manage travel bookings, accommodations, and logistics for staff and executives. Oversee company transportation (fleet, drivers, vehicle licensing and maintenance). Employees Support: Oversee administrative aspects of HR functions, such as employee records management, and benefits administration. Support employees onboarding, and training facilities. Financial Administration: Manage administrative budgets, expenses, and financial records. Coordinate with finance department for invoicing, billing, and expense reimbursements. Vendor and Contract Management: Liaise with external vendors, contractors, and service providers. Negotiate contracts, monitor service delivery, and ensure compliance with agreements. Regulatory and Compliance: Develop and implement administrative policies, procedures, and guidelines. Ensure compliance with regulatory requirements, including labor laws, health, and safety regulations. Event Planning and Coordination: Organize and manage company events, meetings, and conferences. Coordinate logistics, catering, and guest arrangements as needed. Executive Support: Provide administrative support to senior management, including scheduling meetings, managing correspondence, and preparing reports Job requirements: • Bachelor’s degree in business administration or related degrees • Minimum of 7 to 10 years of progressive experience in administration. • Experience in fleet management. • Exceptional leadership and team management skills. • Excellent communication and interpersonal skills. • Strategic thinking and operational planning. • High attention to detail and organizational discipline. Show more

عن الوظيفة مطلوب منسق توصيل شحنات يكون مسؤول عن متابعة وتنظيم عمليات التوصيل اليومية، والتنسيق مع شركات الشحن، والتأكد إن الطلبات بتوصل في مواعيدها وبشكل سليم. المهام الرئيسية متابعة الشحنات وحالة التوصيل يوميًا. التنسيق والمتابعة مع شركات الشحن ومندوبي التوصيل. متابعة الشحنات المتأخرة أو اللي فشل توصيلها أو رجعت. حل مشاكل التوصيل والتنسيق مع خدمة العملاء والمخزن. متابعة أداء شركات الشحن وجودة الخدمة. تجهيز تقارير التوصيل اليومية والأسبوعية. متابعة مؤشرات أداء التوصيل. تحديث بيانات الشحنات والتأكد من دقتها. المساعدة في تحسين عملية التوصيل وتقليل التأخير ومشاكل الشحن. المتطلبات مؤهل عالي، ويفضل لوجستيات أو مجال ذي صلة. خبرة من 1–3 سنوات في اللوجستيات، شركات الشحن، الـ E-commerce أو الـ Last Mile Delivery. يفضل وجود خبرة في التعامل مع شركات الشحن. إجادة Excel وGoogle Sheets. الخبرة في Odoo أو أنظمة إدارة الشحن تعتبر ميزة. مهارات قوية في المتابعة والتنسيق وحل المشاكل. القدرة على العمل تحت ضغط ومتابعة أكتر من مهمة في نفس الوقت. دقة واهتمام بالتفاصيل. About The Role We are looking for a Parcel Delivery Coordinator to manage and follow up on daily parcel deliveries, coordinate with courier companies, and ensure orders are delivered on time and smoothly. Key Responsibilities Follow up on daily shipments and delivery status. Coordinate with courier companies and delivery partners. Track delayed, failed, cancelled, and returned shipments. Handle delivery issues and coordinate with Customer Service and Warehouse teams. Monitor courier performance and service quality. Prepare daily and weekly delivery reports. Track delivery KPIs and performance. Maintain accurate shipment records and data. Help improve delivery processes and reduce delays and delivery issues. Requirements Bachelor's degree; Logistics or a related field is preferred. 1–3 years of experience in logistics, courier companies, e-commerce, or last-mile delivery. Experience dealing with courier companies is preferred. Good knowledge of Excel and Google Sheets. Experience with Odoo or delivery management systems is a plus. Strong follow-up, coordination, and problem-solving skills. Ability to work under pressure and manage multiple tasks. Good attention to detail and accuracy. Show more

Responsibilities: Research and apply the latest machine learning and NLP techniques to solve business problems Experiment with new technologies and create proof of concepts to guide design and architecture choices Design and implement machine learning and NLP models to solve complex business problems Being responsible for evaluating and producing robust and innovative machine learning models Work with large and complex data sets to extract insights and build predictive models Collaborate with cross-functional teams to identify business problems and develop solutions Work together with our engineering team to deploy and enhance the models at scale Develop and optimize machine learning algorithms and models for performance and scalability Build and maintain data pipelines for data preprocessing and model training Communicate technical concepts and solutions to non-technical stakeholders Requirements Qualifications : -Master's or PhD degree in Computer Science, Mathematics, Statistics, or a related field -At least 5 years of experience in designing and implementing machine learning and NLP models -Strong understanding of machine learning algorithms, techniques, and frameworks such as TensorFlow, PyTorch, and scikit-learn -You are a confident Python developer and have strong skills into application best practices (code modularity, unit tests, documentation, etc.) -You are fluent in ML libraries like NumPy, Pandas, SciPy, Scikit-Learn and Pytorch You have strong experience in packaging and delivering ML models in production Familiarity with NLP techniques such as text classification, named entity recognition, and sentiment analysis Experience with big data technologies such as Hadoop, Spark, and SQL You are proficient in Docker and advanced experience with DevOps tools Strong problem-solving and analytical skills Excellent written and verbal communication skills Ability to work independently and in a team environment Strong leadership and mentoring skills Benefits Join Intella and be part of a team that's shaping the future of AI and making a difference in the world. If you're ready to tackle exciting challenges and drive AI innovation, we want to hear from you Show more

Arkas Logistics is seeking a Logistics Specialist to join our growing global team. If you have experience in international freight forwarding and are passionate about managing USA-based logistics processes and delivering efficient, customer-focused solutions, we would love to hear from you. Key Responsibilities: Managing and following up ocean import operations, Handling the operational process from booking to cargo delivery, Responding to customers’ operational needs, issues, and expectations with a customer satisfaction-oriented approach, Maintaining active communication and relationships with customers, Providing proactive and up-to-date operational information to customers, Ensuring a high level of customer satisfaction, Following up operational processes in cooperation with the Sales and Pricing teams. Qualifications & Skills: Minimum 3 years of experience in freight forwarding, Experience in USA ocean and air import operations, Ability to work in line with USA working hours, Ability to adapt to a fast-paced working environment, Strong knowledge of shipping line systems and portals, Knowledge of operational processes, Knowledge of documentation processes, No travel restrictions, Working Conditions: Full-time remote position. USA Working hours Arkas Logistics was founded in 1989 under the umbrella of one of Turkey’s pioneering holdings, Arkas Holding which currently operates in 23 countries with 59 offices, 14 of which are in Turkey. Headquartered in Izmir, Arkas is an international holding that employs 7,300 people in its 66 companies. We are providing a quarter-century of experience in transport services by sea, air, land, and railroad for both standard and bulk cargo, as well as multimodal and tailored project transport, forwarding, and warehousing services. With its 706 railcars, 1,250 open containers suitable for railway transport, approximately 500 towing trucks, numerous loading-unloading equipment and vehicles, as well as its vast warehousing facilities, Arkas Logistics is providing tailor-made transport services to its customers. Investing continuously for the future, Arkas Logistics is growing as a global logistics company providing swift, reliable, and quality services both at home and abroad. Arkas Logistics is providing employment for 100 people in its offices in Russia, Ukraine, Georgia, Kazakhstan, Azerbaijan, China, Greece and USA and serves in other trade capitals where Arkas offices currently do not exist, through strong partnerships and networks it has established. Show more