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First Tech is a technology company focused on building, scaling, and delivering innovative digital platforms across financial services and other industries. We combine technology, product expertise, and a deep understanding of customer needs to create solutions that simplify complex processes and deliver seamless digital experiences. Our platforms are designed to be scalable, reliable, and impactful, helping businesses and customers navigate the evolving digital landscape with confidence. Founded with a vision to accelerate digital transformation, First Tech brings together strong engineering capabilities, product development expertise, and a culture of innovation to build modern solutions that address real-world challenges. By partnering with forward-thinking businesses and developing technology-driven products, we aim to reshape industries and improve everyday experiences. We believe in creating an inclusive, collaborative environment where talented individuals are empowered to innovate, grow, and make a meaningful impact. Job purpose As Senior Specialist – People Operations, you’ll help create a great employee experience for our technology team in Cairo. You’ll be a trusted point of contact for employees and managers, bringing care and clarity to everything from onboarding and performance reviews to employee relations and payroll. This is a hands-on role for someone who enjoys solving problems, building strong relationships and making sure the details are done right. What you’ll do Coordinate goal setting, mid-year and year-end performance reviews, and support managers with performance conversations. Prepare the data, market inputs and budget tracking needed for annual compensation and promotion reviews. Support talent reviews, development plans and succession planning, and flag retention concerns across technical teams. Handle day-to-day employee relations matters with care and discretion, escalating complex cases when needed. Manage onboarding, probation reviews, contract changes and offboarding, including exit interviews and final settlements. Run monthly Egypt payroll alongside the Total Rewards team, checking inputs and outputs to ensure employees are paid accurately and on time. Keep employee records and HR systems accurate, and ensure processes comply with Egyptian labour, tax and social insurance requirements. Work closely with technology leaders and the wider People team to provide reliable local support. What we’re looking for At least 5 years of HR generalist or People Operations experience in Egypt, with experience taking ownership of HR processes or projects. Hands-on experience running Egypt payroll, performance management and compensation review cycles. Strong working knowledge of Egyptian labour law, tax and social insurance requirements. Experience supporting technology or engineering teams is a strong advantage. Confidence using HRIS and payroll systems, with excellent attention to detail. A thoughtful, approachable style and sound judgement when handling sensitive matters. Fluency in Arabic and English, and a bachelor’s degree in HR, Business or a related field. Benefits Competitive salary and performance-based incentives Health and wellness support Career development and learning opportunities Exposure to high-impact projects and cross-functional teams A collaborative culture that encourages innovation and ownership So, what does it really mean to work at First.Tech? We are building a company where people are empowered to do their best work and grow. Our culture is rooted in ownership, collaboration, and continuous learning. As part of First Tech, you will be working in an environment that values innovation, speed, and impact, while giving you the opportunity to shape products that directly affect how people experience financial services. We are an equal opportunity employer and are committed to building a diverse and inclusive team. We welcome people from all backgrounds and encourage you to apply if this role excites you. Show more

Company Description With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues. A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience. Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh Job Description Carry out the entry and exit procedures for guests and address any problems they may have during their stay. Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. Carry out the check-in and check-out procedures. Monitor the VIP, COMP and HOUSE-USE during all stages. Carry out the foreign currency exchange transactions. Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. Enter the cash revenues of the departments into the cash register Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. Take note of guests’ wakeup call requests. Forward guest requests to the Guests Relations Department. Read the log book and identify the jobs that need to be followed-up. Gather information about all of the events at the hotel. Has knowledge of the night audit procedures. Always greet and bid farewell to guests in a friendly manner. Exchange reports with other departments in full. Ensure that all official documents are completed in full and in an orderly manner. Provide full and accurate information to his/her managers. Take part in the Front Office Department’s internal communication meetings and trainings. Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. Take part in the Emergency Response Teams. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities Carry out all other duties assigned by managers and hotel management not specified in the job description. Qualifications Education: At least a high school or vocational diploma. Experience: At least 2 years of related work experience in the industry. Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature Show more

Job objective Determines donor suitability to undergo plasmapheresis procedure including vital sign determination, medical history questioning, HCT/TP/weight determination and set up, disconnect, and operation of the automated plasmapheresis machine. Monitors donors ensuring safe and successful plasmapheresis procedures. Assists in the plasma collection process under the supervision of a certified employee and in compliance with Standard Operating Procedures Manual guidelines. May also perform all auto pheresis technician operator functions including response and evaluation of all trouble shooting displays. Key responsibility Conducts pre-donation medical screening in accordance with established guidelines. Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer. Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs. Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors. Provides appropriate feedback to ineligible donor candidates. Ensures all donor screening information is complete and accurate prior to donation. Ensures donor confidentiality and effectively communicates donor medical information to Medical Staff. Establishes and maintains donor files in an organized and efficient manner. Maintains accurate and thorough documentation of necessary records. Reports all unsafe working situations or conditions to area lead, supervisor or manager. Assists in emergency medical procedures when necessary. Learns and maintains thorough familiarity and compliance with all local competent authority regulations, Standard Operating Procedure Manual, Current Good Manufacturing Practice (cGMP) and internal company procedures. Academic Experience Required Nurse or Health Technical Institute graduate or equivalent Professional Experience Required 1 years of clinical experience. Experience with plasma or whole blood, and with cGMP regulated environment preferred. Computing Skills Knowledge of Microsoft Office applications. Personal Skills Communication and customer service skills. Organized and able to manage time effectively. Ability to work within a highly regulated, labor intensive, fast paced medical environment Ability to understand and follow SOPs and protocols. Languages Written and spoken English and Arabic. Show more

MedNet Egypt is one of the leading managed care service organizations serving healthcare needs. We are looking for a skilled Case Management Reviewer to provide services related to medical evaluation, authorization, and case management for inpatient and outpatient insured members/providers. Manages sensitive, high-cost, and complex cases, ensures timely and clinically appropriate decision-making, supports cost containment and care management, handles calls and communications relating to medical cases, and coordinates with payers, providers, internal teams, and insured members in line with applicable policies, medical billing and coding standards, and compliance requirements Your Job: Evaluate cases according to case management triggers and protocols, provide authorizations for insured members, and efficiently manage related calls and communications. Coordinate care between members and providers for sensitive, high-risk, long-stay, high-cost, multiple-admission/readmission, and high-cost medication cases. Ensure timely review and decision-making for high-cost cases based on assigned thresholds. Assess provider practices, medical necessity, and potential medical negligence indicators where identified. Evaluate cases against international medical standards, regulatory requirements, insurance policies, and ICD/CPT coding and billing guidelines. Compile data and prepare monthly statistical reports on case management activities and outcomes. Ensure appropriate medical treatment and cost control through case management interventions and assigned financial targets. Identify and report clinical cost drivers to relevant field control and file review stakeholders. Contribute to the development and implementation of case management triggers and protocols. Audit, validate, and sign off on monthly case management savings reports and share them with the Assistant Manager/Line Manager. Collaborate with Fraud, Waste and Abuse, Provider Management, and Utilization Management teams to identify concerns, flag potential misrepresentation, abusive practices, or malpractice, and provide supporting documentation for corrective actions. Manage medical evaluation and authorization queries from providers, insurance companies, and insured members, while coordinating with Business Development teams and payers to manage expectations. Build positive relationships with clients, healthcare providers, and internal stakeholders, work collaboratively toward strategic targets, and deliver excellent customer service while ensuring appropriate care and maximum client satisfaction. Your Profile MBBS / Bachelor of Medicine and Bachelor of Surgery International coding certification (AHMIA, CPC, CPMA ) will be an advantage. Minimum Experience: 5+ years’ experience, preferably with a reputable insurance provider, broker or TPA; experience in medical claims evaluation utilization review, case management. Knowledge of the UAE local healthcare services system and overall insurance industry practices. Knowledge of ICD and CPT coding guidelines, preferably with certification. Computer literacy and fluency in MS Office (Excel, Word, Outlook, and PowerPoint), general internet navigation, and research Show more

Job Description Care Co-Ordinator - BEI Bupa Egypt Insurance SAE - District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361, Cairo Full Time - Fixed Term (Rolling Contract) 40 hours per week -covering bank holidays and weekends – shift basis - flexible working hours Local Egypt Bonus Scheme Hybrid Working (2 days per week office working) Job Grade: A12 We make health happen Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. Role Overview In this role the primary goal is to evaluate and authorise clinical cases and complex medical preauthorisation. In addition to work closely with our regional CM team to leverage knowledge, capability and process. These roles join our team of specialists who support our customers 24/7. You'll need to be flexible to work shifts that include weekends (on a rota basis). How You’ll Help Us Make Health Happen Investigate, and respond to enquiries for complex medical authorisations and high value within certain threshold and criteria claims from members, providers, group secretaries, service partners and intermediaries in the appropriate method, in line with Bupa Global policy and management style. Pro-actively contact members, providers, service partners and intermediaries via telephone, email, fax and letter to advise on decision of request and fully explain benefit entitlement to all parties. Ensure the correct interpretation of Bupa Global’s policy and rules, using the correct compatible combinations of codes for accurate processing of data, in accordance with our service standards and customer expectations Liaise with Global clinical staff to interpret condition and treatment to the rules and regulations of Bupa Global Liaise with all areas of the business to assist with resolving enquiries, such as claims eligibility, coverage and alternative treatments. Works with audit and pre-authorization teams to identify and investigate any fraud or abuse. Preparing case reports for each investigation performed. Keeping record of daily activity for monthly reporting. Identify opportunities to reduce future claim expense for Bupa Global and to pro-actively provide relevant information to Risk management department Proactively negotiate medical costs and/or medical treatment to achieve either reduced cost to the business or most appropriate treatment for member. What You'll Need Previous medical insurance experience is mandatory Clinician in an associated field such as pharmacist, physiotherapy Strong communication skills with excellent English Can work shifts in a 24/7 operating environment on a rota basis which includes weekends. Experience within a customer facing environment Good telephone manner, as this will be taking customer calls Excellent medical background with practical medical experience. Experience with decision making in a clinical setting Strong analytical skills are essential Knowledge of clinical billing and coding is an advantage Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type Full time Job Area Administration Locations: Egypt - Cairo Show more

About Incision Operating rooms are under pressure. Staffing shortages, increasing procedural complexity, and growing demand for care make it harder than ever for hospitals to keep perioperative teams prepared and supported. At Incision, we help hospitals improve how perioperative teams access knowledge, learn, and perform. Incision Assist helps surgical teams work with greater confidence and consistency by providing instant access to the information they need before and during procedures. Through MySPD and Academy, we support sterile processing and perioperative professionals with practical, accredited education that strengthens knowledge and performance across the surgical pathway. Today, hospitals in more than 20 countries use Incision to onboard staff faster, preserve critical knowledge, strengthen team collaboration, and improve operational performance. Working at Incision Impact & Quality: We strive for innovation and excellence in everything we do. Learning & Growing: We share knowledge, learn from one another, and continuously develop ourselves. Collaboration: We work together, support each other, and celebrate our successes as one team. Your role As Customer Implementation Specialist, you will Implement Incision's solutions in hospitals by training users, supporting customers, and ensuring successful adoption of the Incision Assist app. Your most important objective will be: Implement and guide the rollout of Incision's solutions in operating rooms. Collaborate with customers to understand their needs and translate them into practical applications in our products, particularly the Incision Assist app. Provide training and support to surgical assistants, surgeons, and other medical staff in using our technology. Create medical content and review protocols for the app, ensuring they meet customer requirements. Continuously work on improving customer satisfaction and implementation processes. Travel to various locations worldwide for installations, training, and support. Collaborate with other departments within Incision to further develop the app and our products. Success in this role means deliver successful implementations, achieve high customer satisfaction, continuously improve the product through customer feedback, and demonstrate leadership potential. What You'll Bring +2 years of experience as a surgical assistant/scrubnurse/OR nurse. Fluent in English, both spoken and written. Tech-savvy and comfortable with computers and software. Experience with digital programs and a strong understanding of medical technology. Strong customer-oriented mindset, teamwork skills, and problem-solving abilities. You enjoy understanding customer needs and can translate them into practical applications in our products. Ability to work independently and manage processes efficiently. Willing to travel internationally for work. leadership mindset: you are able to lead a small team in the future Experience within healthcare technology or healthcare services is strongly preferred. What We Offer The opportunity to make a meaningful impact on the future of healthcare. Competitive compensation, including an attractive bonus scheme. Professional development opportunities, with room for continuous learning, training, and career growth. A role within a fast-growing international healthtech scale-up. Collaboration with an ambitious international team working at the intersection of healthcare, technology, and education. Regular team activities, knowledge-sharing sessions, and social events. A modern workplace, including a laptop and home office equipment. A diverse and inclusive workplace where everyone is valued and empowered to thrive. Incision is a healthtech company dedicated to helping surgical teams perform at their best. We provide smart, user-friendly tools that give perioperative and sterile processing professionals access to the knowledge they need—anytime, anywhere. Our solutions are used in hospitals and training programs across more than 50 countries, helping improve surgical workflows, reduce stress, and support better outcomes for patients and teams alike. Founded by healthcare professionals, we’re driven by one mission: to support the people who care for others. Show more