The Export Operations Specialist - Freight Forwarding plays a crucial role in facilitating the efficient and accurate export of goods and services across international borders. This position ensures compliance with trade regulations and delivery timelines while coordinating various aspects of the shipping process. Ideal candidates are detail-oriented and possess strong communication skills necessary for collaborating with internal teams and external partners.
RESPONSIBILITIES
Manage all export operations and documentation, including:Shipping declarations
Booking confirmations
Final shipping declarations
Draft approval and verification
Bill of Lading (BL) issuance
Commercial invoice issuance
Clients
Overseas agents
Trucking companies
Customs brokers
Relevant authorities
Other service providers
REQUIREMENTS
Minimum 3 years of experience in freight forwarding and export operations.
Proven experience in export documentation and procedures.
Solid knowledge of:
Shipping lines and their procedures
Freight forwarding processes
Export regulations and requirements
Experience dealing with shipping lines and overseas agents is highly preferred.
Strong organizational and coordination skills, with high attention to detail.
Ability to manage multiple shipments simultaneously and meet deadlines efficiently.
Faculty of Commerce graduate is highly preferred, particularly:
English Section / Customs Section
Alexandria, Egypt resident is required
BENEFITS
Working Conditions:
Working hours: 9:00 AM to 4:00 PM
Working days: 5 days per week
Days off: Friday & Saturday
Private health insurance
competitive salary relevant to experience level
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Job Overview:
Delivering professional, accurate, and timely customer support via inbound and outbound calls. The role serves as the first point of contact for customers seeking assistance with products, services, application status, or issue resolution and ensures high levels of customer satisfaction through efficient call handling, proper documentation, and strict adherence to service standards, scripts, and regulatory compliance.
Responsibilities:
Answer inbound customer calls and respond to inquiries related to loan products, application status, repayment schedules, and account details.
Make outbound calls for follow-ups, feedback collection, or customer engagement campaigns, following pre-defined scripts and call flows.
Accurately document customer interactions in CRM or ticketing systems, capturing key details such as the nature of the inquiry, resolution provided, and any required follow-up actions.
Provide clear and concise product information, verify customer identity per FRA/CBE compliance guidelines, and escalate any suspicious or complex issues.
Resolve basic complaints and issues at first contact, escalating unresolved or sensitive cases to the Team Lead.
Monitor call handling time and adhere to shift schedules and call center performance KPIs.
Participate in training sessions and team briefings to stay updated on product changes, campaign messaging, and process improvements.
Ensure that all customer interactions meet internal quality standards and comply with regulatory and data protection requirements.
Support special outbound campaigns such as cross-selling, retention calls, or feedback surveys.
Requirements:
Bachelor’s degree in business, Communication, or relevant discipline Experience
From 2 to 4 years’ experience preferred in Brokerage Operations.
Experience in financial services, telecom, or fast-paced service industries preferred.
Demonstrated ability to manage large teams and high-volume customer interaction environments
CRM systems (Salesforce, Microsoft Dynamics, or similar)
Call routing and telephony systems (Genesys, Avaya, etc.)
Workforce Management Tools (Verint, NICE)
Quality monitoring platforms
Microsoft Office Suite and reporting tools (Power BI, Excel)
Contact handling SOPs (inbound, outbound, chat, email)
Complaint escalation and resolution procedures
Regulatory communication guidelines (FRA, CBE)
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currently we need instructors for high level kids or teens levels
A Teens Instructor plans and leads engaging educational, developmental, or recreational programs tailored specifically for students (typically ages 12–18), fostering a safe, motivating, and productive environment.
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Job Title: Senior Accounting Professional – Excellent Career Opportunity @ Siemens Egypt
Location: Cairo, Egypt
Siemens is a global powerhouse in engineering and technology, with over 140 years of innovation in more than 190 countries. We provide intelligent infrastructure and grid solutions that help build smarter, more sustainable cities and energy systems.
Role Overview
We are seeking a motivated and detail-oriented Senior Accounting Professional to join our dynamic finance team in the Cairo office. This position offers a great opportunity for a finance professional looking to grow their career within a global, innovation-driven organization. The Senior Accounting Professional will play a key role in ensuring accurate financial reporting and compliance with Siemens and local accounting standards, while working closely with both internal and external stakeholders.
This role is ideal for candidates with strong technical accounting skills and a collaborative mindset. It does not include direct team management responsibilities but requires a high degree of independence and ownership.
Your Role – International, Challenging, and Future-Oriented!
Support month-end, quarter-end, and year-end financial closing and reporting activities in line with Siemens policies and procedures.
Ensure compliance with Siemens Financial Reporting Guidelines (SFRG), International Financial Reporting Standards (IFRS), and local GAAP.
Prepare and validate journal entries, account reconciliations, and supporting documentation for various accounting cycles.
Coordinate and communicate with shared service centers and internal business units to resolve accounting issues and ensure timely reporting.
Assist in the preparation of the company’s financial statements and internal reports.
Review and analyze accounting transactions to ensure accuracy, completeness, and compliance.
Contribute to internal control and audit processes by providing relevant financial data and explanations.
Support digitalization and automation initiatives within the accounting function.
What Do I Need to Qualify for This Job?
Bachelor’s degree in accounting, Finance, or a related field (professional qualification such as ACCA, CMA, or CPA is a must).
4 -6 years of relevant hands on experience
Solid knowledge of IFRS and local GAAP, with a strong understanding of general ledger processes.
Experience in a project-based or construction industry is a plus.
Familiarity with SAP (especially FICO module) is a plus.
Strong analytical thinking and attention to detail.
Proficiency in MS Office tools (Excel, Word, Outlook).
Effective communication skills and a collaborative work approach.
Self-motivated, reliable, and eager to learn and develop in a dynamic environment.
What We Offer
A collaborative, diverse, and growth-focused environment.
Career development and training opportunities within Siemens.
Competitive compensation and benefits package.
Exposure to global finance practices and digital tool
What You Need To Know
Siemens is an equal opportunity employer. We do not discriminate on any grounds and are committed to building teams that reflect the full diversity of the world we serve.
We warmly welcome applications from People of Determination and individuals with disabilities. Reasonable accommodation is available at every stage — from application through to your last day as an intern. Just let us know what you need.
Ready to make your mark? Apply now and help us build a world where everyone belongs.
Kindly note that only fully submitted applications can be considered
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Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust.
Description of Main Activities
Process and validate monthly payroll (attendance, overtime, leaves, incentives, deductions); manage final settlements, end-of-service payments, and off-cycle transactions; coordinate transfers and reconciliation; administer salary adjustments, allowances, and employee benefits.
Manage the employee lifecycle end-to-end (hiring, onboarding, transfers, promotions, resignations, termination); maintain personnel files and contracts; enter, validate, and audit HRIS data; track probation periods and process confirmations.
Handle labor office and social insurance procedures and correspondence; ensure compliance with Egyptian Labor Law and social insurance regulations; monitor legal changes and assess policy impact.
Manage grievances, conflicts, and workplace issues; conduct and document investigations; process disciplinary actions and penalties; support managers with resolution and follow-up.
Monitor and follow up on absences; track actual vs. approved headcount, vacancies, and hiring requests; support workforce planning.
Prepare payroll, personnel, headcount, cost, and turnover reports; support audits; recommend process improvements; support HR policy implementation and projects.
Qualifications
Education: Bachelor's degree in human resources, Business Administration, or equivalent.
Other required knowledge: Recruitment methods, interview techniques, and HR administration.
Experience: 3–5 years in HR Operations.
Competencies
Action oriented – consistently produces accurate, error-free work across payroll, personnel data, and documentation; catches discrepancies before they escalate.
Collaborates – plans and prioritizes work to meet commitments aligned with organizational goals.
Communicates effectively – builds partnerships and works collaboratively with others to meet shared objectives.
Transportation
Yazaki Egypt provides transportation to and from the plant through designated assembly points.
At Yazaki, we are committed to providing equal employment opportunities for everyone, which extends to all aspects of the employment relationship.
We are looking forward to receiving your application and to getting to know you. Please apply by clicking the 'Apply' button. We wish you all the success in your application!
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About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.
About The Job
We are looking for a Human Resources Specialist to join our team and monitor all Human Resource functions.
The HR Specialist’s responsibilities include preparing compensation and benefits packages, enforcing company policies, and maintaining updated employee records. To be successful in this role, you should have a good understanding of compensation and benefits, employee welfare, and solid knowledge of labor relations.
As Human Resources Specialist, You Will…
Prepare and review compensation and benefits packages
Administer health and life insurance programs
Plan and coordinate monthly sync sessions with Program leaders
Foster a healthy workplace by ensuring HR procedures run smoothly at all times
Inform employees about eligibility for additional benefits (e.g. extra overtime)
Update employee records with new hire information and/or changes in employee status
Maintain organizational charts with detailed job descriptions and salary records
Develop and implement HR policies throughout the organization
Process and respond to employee queries in a timely manner
Stay up-to-date and comply with changes in labor legislation
Perform other job related duties as required
As Human Resources Specialist, You Have…
Bachelor’s Degree in Human Resources or relevant field is required
Proven work experience as an HR specialist or HR Generalist
Hands-on experience with Human Resources Information Systems (HRIS)
Solid understanding of labor legislation and payroll process
Effective verbal and written communication skills
Strong analytical, problem solving, and decision-making skills
High attention to detail and accuracy
Exceptional organizational and time management skills – must be able to multitask and prioritize
Ability to adapt and implement change and innovation
Strong interpersonal relations skills; able to deal with people at all levels of the organization
Demonstrated expertise in developing and managing relationships with an ability to listen and maintain patience during difficult situations
IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.
Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation.
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