Receptionist

Job Description Welcome customers and visitors at the showroom, service reception or office, register them, and direct them to the right sales executive, service advisor or department. Answer, screen and route incoming calls, take accurate messages, and respond to general inquiries on opening hours, locations and services. Manage appointment calendars, test-drive or service bookings and meeting-room reservations as instructed. Follow MAG and brand customer-handling standards, including greeting protocols and waiting-area upkeep. Organize own work and coordinate with advisors and sales teams to keep customer waiting times short. Attend training on customer service, systems and brand standards. Maintain visitor logs, courier records and basic office documents. Capture customer contact details and visit reasons accurately in the CRM/DMS for follow-up. Interact courteously with colleagues and customers, creating a professional first impression of MAG. Education Bachelor's degree Experience 1 years of reception or customer service experience; good command of English. Show more

Company Description The company is a hospitality-focused organization committed to providing welcoming, efficient, and professional guest services. Operations are centered on delivering a smooth guest journey from reservation through check-out, with a strong emphasis on responsiveness and attention to detail. Team members collaborate across departments to ensure accurate bookings, timely communication, and a positive guest experience. The workplace values reliability, integrity, and service excellence, offering opportunities to grow skills in front office operations and customer care. The environment is structured yet supportive, encouraging continuous improvement and high-quality service standards. Role Description This is a full-time, on-site Reservations & Front Office Executive role based in Giza. The role involves handling reservations via phone, email, and online platforms, ensuring accurate data entry and timely confirmation of bookings. The executive will welcome guests, manage check-in and check-out procedures, answer inquiries, and coordinate with other departments to address guest needs and special requests. Daily tasks include managing front desk operations, maintaining reservation and occupancy records, handling payments and documentation, and resolving basic issues or complaints in a professional manner. The role also requires monitoring room availability, updating scheduling systems, and supporting overall front office efficiency while maintaining a courteous and service-oriented attitude. Qualifications Strong Customer Service and Interpersonal Skills to interact effectively with guests and team members. Proficiency in Receptionist Duties and Front Office operations, including check-in/check-out and reservation handling. Effective Communication skills, both verbal and written, to manage inquiries and provide clear information. Ability to work in a fast-paced environment with attention to detail, accuracy in data entry, and organized record-keeping. Basic proficiency with reservation or property management systems and standard office software. Previous experience in hospitality, front office, or reservations roles is highly beneficial. High school diploma or equivalent required; further education in hospitality or tourism is an advantage. Ability to work flexible hours, including weekends and holidays, as needed to support operations. Show more

Company Description Bio-Vesta International is a specialized AI-IoT biosecurity and infection prevention company headquartered in Cairo, Egypt, providing advanced disinfection technologies for air, surface, and water across the Middle East and Africa. The company supports healthcare, pharmaceutical, food and beverage, hospitality, animal health, and other critical sectors with science-based, continuously monitored infection prevention solutions. As a regional representative and distributor, Bio-Vesta collaborates with leading global technology developers such as Care222, Ushio, EcoBay Technologies HK, and MassPhoton HK to bring innovative solutions like Far-UVC Care222 nm and NitroSteriX to the region. Its technology portfolio includes advanced UVC/DUVC air purification, mercury-free deep-UV water disinfection, HEPA + UVC air purification, and AI & IoT-enabled monitoring systems. Bio-Vesta’s Total Secure Solution approach combines technology selection, consultation, system design, validation, installation coordination, training, and ongoing technical support to help partners build robust biosecurity programs. Role Description The Sales Coordinator role at Bio-Vesta International is a full-time, on-site position based in New Cairo. The Sales Coordinator supports the sales team by managing daily sales operations, preparing quotations and proposals, tracking orders, and maintaining accurate sales records and reports. This role handles customer inquiries, coordinates with internal technical and logistics teams, and ensures timely follow-up on leads and opportunities. The Sales Coordinator assists in organizing meetings, presentations, and demonstrations, and helps prepare sales materials and documentation. The position requires close collaboration with sales leadership to monitor pipelines, update CRM or tracking systems, and contribute to the smooth execution of sales processes. Qualifications Candidates should possess strong Sales Coordination and Sales Operations skills to manage pipelines, documentation, and internal workflows effectively. Candidates should possess solid Customer Service skills to handle inquiries, provide support, and maintain positive relationships with clients and partners. Candidates should possess excellent Communication skills to interact with internal teams, external stakeholders, and prepare clear sales correspondence and materials. Candidates should possess foundational Sales skills, including understanding of sales cycles, lead follow-up, and basic negotiation support. Relevant qualifications include a bachelor’s degree in business, marketing, or a related field, or equivalent practical experience. Beneficial skills include proficiency with CRM or sales tracking tools, strong MS Office skills (especially Excel and PowerPoint), and attention to detail in documentation. Experience in healthcare, biotechnology, infection prevention, or technology solution sales in the Middle East or Africa is an advantage. Ability to work in a structured, process-driven environment, manage multiple tasks, and collaborate within cross-functional teams. Show more

Additional Information Job Number 26141188 Job Category Sales & Marketing Location Cairo International Airport, Terminal 3, Cairo, EgyptVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more