Collections Supervisor

Gulf Cryo is a company that appears to operate within sectors requiring specialized technical and managerial roles, as indicated by its recruitment of a Collections Supervisor. While the exact industry and website are not provided, the job title suggests involvement in areas such as logistics, finance, or resource management, where collections oversight is critical. The company's focus on hiring for supervisory positions implies an emphasis on operational efficiency and team leadership. Without additional details, it is reasonable to infer that Gulf Cryo may be engaged in industries involving asset management, supply chain coordination, or related services. The profile reflects the information available and does not assume specific business activities beyond what can be logically inferred from the job title provided.

Company Description Gulf Cryo is a leading provider of industrial gas solutions, headquartered in Dubai, United Arab Emirates, and operating in 10 countries across the Middle East and Gulf. The company has over a decade of experience manufacturing and supplying industrial, medical, and specialty gases to diverse industries and end markets. Its customers include healthcare, food and beverage, manufacturing and primary metals, oil and gas, refineries, and electronics. Gulf Cryo’s gases support numerous critical applications, ranging from oxygen for hospitals to hydrogen for clean fuels and specialty gases for advanced manufacturing. The organization offers career opportunities within a growing regional business focused on innovation, safety, and customer service. Role Description This is a full-time, on-site Collections Supervisor role based in Heliopolis. below are the main tasks and responsibilities: Manages day to day collection processes and overseas the management of the Credit Control and Billing team. Ensures Collectors follow the set collection procedures in a timely manner and co-ordinates weekly meetings with Sales and Collections. Maintains close links with all customers, to ensure smooth running of accounts and encourages timely recovery of payments. Manages and handles key accounts efficiently and accurately and ensures timey collection. Follows up on billing and collection executives to ensure timely and effective collection of all debts and customers payments. Ensures that collections are on time and DSOs are maintained at industry levels or better. Keeps records of payments accurate and updated and negotiates approved payment plans. Handles the collection of finances and the resolution of account queries; raise sales invoice and credit notes. Resolves queries both internally and externally around outstanding invoices and investigates and resolves queries relating to non-payment of invoices and also initiates legal procedures if necessary. Daily and month end reporting and account reconciliations. Posts and allocate daily receipts to accounting systems. Responsible for achieving company monthly and annual collections targets. Issue and submit e-invoices, on the Egyptian Tax Authority (ETA) e-invoicing portal on time and in line with ETA regulations. Reconcile invoices in MS Dynamics against invoices uploaded on the portal every month. Qualifications Candidates should possess strong debt collection and account follow-up skills, with experience managing overdue receivables and negotiating payment solutions. Candidates should possess solid analytical skills and the ability to interpret aging reports, identify trends, and recommend data-driven collection strategies. Candidates should possess effective communication and customer service skills to interact professionally with internal stakeholders and external customers. Candidates should possess a foundational understanding of finance, including credit control, invoicing, and reconciliation processes. Prior experience in a supervisory or team lead role within collections or credit control is highly beneficial. Proficiency with MS Dynamic or accounting systems and Microsoft Office (especially Excel) is advantageous. Strong organizational skills, attention to detail, and the ability to work under time constraints and performance targets. Education: Bachelor in Accounting degree or related finance field essential. Experience: at least 5 years in collection / credit control, including 2+ years of hands-on experience with the ETA e-invoicing portal. Communication: Excellent command of spoken and written English Show more

A Collections Supervisor oversees the recovery of outstanding payments from customers. The role involves managing accounts receivable, coordinating with departments to resolve payment issues, and ensuring timely financial reporting.