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فرصة عمل

Back Office Agent (English B1+)

ETISAL International Group

الموقعCairo, Egypt
نوع الوظيفةدوام كامل
نظام العملغير محدد
الراتبغير محدد
الراتب المتوقع
AIتقدير تقريبي لنطاق الراتب في سوق العمل المصري. هذا التقدير مولّد بالذكاء الاصطناعي، وليس راتبًا مؤكدًا من صاحب العمل.
١٤٬٥٠٠ – ١٧٬٥٠٠ EGP
تاريخ النشر

ملخص JobPlatform

نظرة سريعة على الوظيفة

هذه الوظيفة لدى ETISAL International Group، في Cairo, Egypt، بنظام دوام كامل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.

ملف الشركة

عن الشركة

AIهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.

ETISAL International Group appears to provide customer support and telesales services, likely operating in the telecommunications or business services sector.

الوصف الأصلي

عن الوظيفة

What We Offer Net Salary: 13,000 EGP Social & Medical Insurance Fully Paid Training Program 2 Rotational Days Off per week Professional, supportive, and inclusive work environment Prime office location: Abbasia, Cairo About the Role We are seeking a professional and customer-focused Customer Support Agent to join our Dubai Account team in Abbasia, Cairo. In this role, you will serve as the primary point of contact for customers, handling inquiries via voice, chat, and email channels. You will deliver high-quality support, resolve issues efficiently, and ensure an excellent customer experience. This is an excellent opportunity for individuals looking to build a stable career in a supportive, performance-driven environment. Graduates are encouraged to apply. Key Responsibilities Handle customer inquiries via voice, chat, and email in a professional and timely manner. Diagnose and resolve technical and non-technical issues. Escalate and follow up on complex cases to ensure complete resolution. Maintain accurate records of all customer interactions within internal systems. Collaborate with internal teams to enhance overall customer satisfaction. Qualifications Bachelor's degree in any discipline. English proficiency at B1+ level or above. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work effectively in a structured, target-driven environment. Flexibility to work rotational shifts. Show more

المسار المهني

نظرة عامة على الدور

AIهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.

A Back Office Agent supports operational tasks in a professional environment, often involving communication and data management. The role may require basic English proficiency for effective interaction with colleagues or clients.

مصدر الوظيفة

إعلان الوظيفة الأصلي

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