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فرصة عمل

Telesales Agent / UAE English Account

ETISAL International Group

من مقر العمل
الموقعCairo, Egypt
نوع الوظيفةدوام كامل
نظام العملمن مقر العمل
الراتبغير محدد
الراتب المتوقع
AIتقدير تقريبي لنطاق الراتب في سوق العمل المصري. هذا التقدير مولّد بالذكاء الاصطناعي، وليس راتبًا مؤكدًا من صاحب العمل.
١٤٬٠٠٠ – ١٦٬٠٠٠ EGP
تاريخ النشر

ملخص JobPlatform

نظرة سريعة على الوظيفة

هذه الوظيفة لدى ETISAL International Group، في Cairo, Egypt، بنظام دوام كامل، ونظام العمل من مقر العمل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.

ملف الشركة

عن الشركة

AIهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.

ETISAL International Group appears to provide customer support and telesales services, likely operating in the telecommunications or business services sector.

الوصف الأصلي

عن الوظيفة

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized outsourcing solutions that help partners concentrate on their core business while better serving their customers. With strong attention to cultural nuances and industry best practices, ETISAL International offers consultative, innovative services tailored to each client’s needs. The company emphasizes transparency, flexibility, integrity, and a passion for service, continuously enhancing its management and operational standards. ETISAL International values human capital, quality, and state-of-the-art technologies to consistently exceed client expectations. Role Description This is a full-time, on-site Telesales Agent role for the UAE English account, based in Cairo, Egypt. The Telesales Agent will handle outbound and inbound calls to promote products and services, explain offers, and support sales targets for the UAE market in English. Daily tasks include engaging potential and existing customers, understanding their needs, providing accurate information, and closing sales while following company scripts and guidelines. The role involves maintaining updated records of calls and sales in the CRM system, meeting performance KPIs, and adhering to quality, compliance, and customer experience standards. The Telesales Agent will collaborate with team leaders and colleagues to improve call strategies and share feedback from customers. Qualifications Candidates should possess strong communication skills, including clear English speaking ability, active listening, and confident telephone presence. Candidates should possess sales and negotiation skills, including persuasive selling techniques, objection handling, and closing capabilities. Candidates should possess customer service skills, including empathy, problem-solving, and the ability to manage challenging interactions professionally. Candidates should possess organizational and technical skills, such as basic computer literacy, CRM usage, and accurate data entry. Relevant qualifications such as prior telesales or call center experience, especially with GCC or UAE accounts, are highly beneficial. Ability to work on-site in Cairo, Egypt and meet shift requirements, with reliability and punctuality. High school diploma or equivalent required; a university degree in business, communications, or a related field is an advantage. Goal-oriented mindset Show more

المسار المهني

نظرة عامة على الدور

AIهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.

This role involves engaging with customers via telephone to promote products or services. The agent provides information and support in a professional manner, focusing on meeting client needs and driving sales outcomes.

مصدر الوظيفة

إعلان الوظيفة الأصلي

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