Back Office Agent (B1+ English ) Email and Outbound Calls

Company Description Uptown October Developments is a pioneering organization in Egypt’s real estate sector, recognized for applying flexible design principles and custom home designs tailored to individual customer needs. The company focuses on delivering high-quality, efficient projects that contribute to sustainable urban communities. Its services span land management, construction, leasing, and related real estate activities, providing end-to-end support for clients. Team members join a growing environment that values innovation, customer satisfaction, and long-term community development. Role Description The Front Desk Receptionist role is a full-time, on-site position based in Giza. This role is responsible for greeting visitors, answering and directing phone calls, managing front desk inquiries, and ensuring a welcoming and professional reception area. Daily tasks include handling appointment scheduling, maintaining visitor logs, receiving and distributing mail, and supporting basic clerical duties such as filing, data entry, and document preparation. The Front Desk Receptionist will coordinate with internal teams to relay messages, assist with meeting room bookings, and provide consistent, courteous customer service to residents, clients, and partners. Qualifications Strong Phone Etiquette and ability to manage incoming and outgoing calls professionally. Experience with core Receptionist Duties, including greeting visitors, managing appointments, and handling inquiries. Solid Clerical Skills such as filing, data entry, document handling, and basic office administration. Effective Communication skills for clear interaction with colleagues, clients, and visitors. Proven Customer Service skills with a focus on responsiveness, problem-solving, and maintaining a positive front desk experience. Basic proficiency in office software (e.g., email, word processing, spreadsheets) and familiarity with office equipment. Strong organizational abilities, attention to detail, and reliability in maintaining front desk operations. Prior experience in reception, administration, or front office roles is preferred; high school diploma or equivalent required. Show more

المهام المطلوبة : تنظيم العمل،داخل العيادة. تحديد وحجز مواعيدالمرضى، ترتيب وتنظيم الملفات، جرد المستهلكات بالعيادة يشترط قرب السكن يشترط حسن المظهر يشترط اللباقة في الحديث و القدرة علي حل المشاكل

Company Description Quodrat Alwadi Hospital is a healthcare provider serving the community in and around Giza, with a focus on delivering safe, effective, and patient-centered medical services. The hospital brings together clinical staff and support teams to provide coordinated care across a range of inpatient and outpatient services. Team members work in a structured environment that prioritizes quality, efficiency, and compassion in daily operations. The hospital values professionalism, reliability, and collaboration from all employees to ensure a positive experience for patients and visitors. Role Description The Administrative Assistant is a full-time, on-site role based at Quodrat Alwadi Hospital in Giza. This position supports daily front-office and departmental operations, including managing schedules, organizing documents, and maintaining accurate records. Responsibilities include answering and directing phone calls, greeting visitors, handling inquiries, and routing information to appropriate staff members. The Administrative Assistant prepares correspondence and reports, assists with data entry, and supports executives and clinical teams with meeting coordination and logistics. The role also involves maintaining office supplies, ensuring a tidy work environment, and following hospital policies and confidentiality standards. Qualifications Candidates should possess strong Administrative Assistance and Clerical Skills to manage scheduling, filing, data entry, and document preparation. Candidates should possess excellent Phone Etiquette and Communication skills to handle calls, greet visitors, and respond to inquiries professionally. Candidates should possess Executive Administrative Assistance capabilities to support leaders with calendar management, meeting coordination, and task follow-up. Candidates should possess strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a busy hospital environment. Candidates should possess proficiency with office software (e.g., word processing, spreadsheets, email) and basic data management tools. Candidates should possess the ability to work collaboratively with clinical and non-clinical staff, demonstrating reliability, discretion, and respect for patient confidentiality. Relevant experience in a healthcare or hospital setting is beneficial; vocational or diploma-level education in administration or a related field is an advantage. Show more

Receptionist / Front Office Administrator Company: Almorad AMC — Growth & Brand Studio Location: Alexandria, Egypt Employment Type: Full-time Work Arrangement: On-site About Almorad AMC Almorad AMC is a growth and brand studio focused on helping businesses strengthen their brands, expand their market presence, and achieve sustainable growth through strategic, creative, marketing, and technology-driven solutions. We value professionalism, integrity, attention to detail, and collaboration, and we aim to deliver a consistently high standard of service to our clients and business partners. Role Overview We are seeking a professional, well-organized, and service-oriented Receptionist / Front Office Administrator to serve as the first point of contact for our company. The successful candidate will be responsible for creating a positive first impression, managing front-desk operations, coordinating communications, and supporting the smooth day-to-day running of the office. Key Responsibilities • Welcome clients, visitors, and business partners and ensure a professional reception experience. • Manage incoming calls, emails, inquiries, and correspondence, directing them to the appropriate team members. • Coordinate appointments, meetings, and visitor schedules. • Maintain an organized reception area and uphold the company’s professional image. • Perform administrative tasks, including filing, data entry, document preparation, and record keeping. • Coordinate information and requests between the reception desk and internal departments. • Assist with meeting arrangements and general office administration. • Maintain confidentiality when handling company information and correspondence. • Monitor office supplies and assist with basic administrative coordination as required. Qualifications and Requirements • Bachelor’s degree in Business Administration, Management, Commerce, Languages, or a relat ed field. • Excellent verbal and written communication skills in Arabic and English. • Professional telephone etiquette and the ability to communicate confidently with clients and business partners. • Strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively. • Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, as well as email and calendar management. • Professional appearance, interpersonal skills, and a customer-oriented attitude. • Ability to handle confidential information with discretion and integrity. • Strong time-management skills, reliability, and a proactive approach to administrative responsibilities. • Previous experience in reception, front-office operations, customer service, or office administration is an advantage. Preferred Skills • Experiences using digital scheduling and office management tools. • Ability to prepare professional emails and handle business correspondence in English. • Experience coordinating meetings and communicating with corporate clients. • Strong problem-solving skills and the ability to remain composed in a busy office environment. Show more