Application Support Lead

Back Office Account ✉️ 🚨 ALORICA EGYPT IS HIRING NOW! 🚨 🔥 We are currently hiring for the Clothes Store Account! 🔥 📍 Location: Sheikh Zayed 🏢 Account: Wave 3 – Clothes Store 💻 Online interviews Requirements: ✅ Graduates & Dropouts ✅ B2 English level ✅ Previous customer service experience is mandatory ✅ Flexibility with rotational shifts, including overnight shifts Benefits: 💰 Attractive salary + overnight allowance 🚌 Transportation provided 📈 Promotions starting from 3 to 6 months, based on performance Apply Through this link https://talkpu.sh/t/Lsbs9WJp0 Or through WhatsApp https://wa.me/201020332807 Show more

Company Description Axios International is dedicated to transforming access to healthcare by helping put quality care and treatment within reach for more people worldwide. Since 1997, the organization has focused on improving health outcomes through innovative access programs and partnerships. Team members contribute to projects that support patients, healthcare providers, and health systems in overcoming barriers to care. Working at Axios International offers the opportunity to be part of a mission-driven environment that prioritizes better health for all. Position Purpose The IT Support Associate is responsible for providing responsive Level 1 and Level 2 technical support to end users, ensuring reliable day-to-day operation of workplace technology across hardware, software, and Microsoft 365 services. The role acts as a primary point of contact for IT incidents and service requests, troubleshooting issues, restoring service quickly, and escalating appropriately to meet agreed service levels. In addition, the role supports core IT operations by administering user access and collaboration tools, assisting with network and telephony support, maintaining IT asset inventory and documentation, coordinating with vendors and service providers, and following security standards to protect systems and data. The role holder contributes to continuous improvement by identifying recurring issues, proposing process enhancements, and helping implement updates that improve stability, security, and user experience. Show more

Company Description Bank Misr is one of Egypt’s leading financial institutions, offering a wide range of banking and financial services to individuals, businesses, and public sector organizations. The bank is known for its role in supporting national economic development and investing in modern technologies to enhance customer experience. Bank Misr fosters a collaborative work environment that encourages continuous learning and professional growth. Joining Bank Misr provides the opportunity to contribute to impactful initiatives in the local and regional financial markets. Role Description The I.T Card Management Sys role is a full-time, on-site position based in Egypt. The role focuses on managing, maintaining, and enhancing the bank’s card management systems to ensure secure, reliable, and efficient operations for debit, credit, and prepaid cards. Daily tasks include monitoring system performance, resolving technical issues, coordinating with business and operations teams, and ensuring compliance with security and regulatory standards. The role also involves participating in system upgrades, testing new features, documenting processes, and supporting incident and problem management. Collaboration with internal stakeholders and vendors is essential to maintain service quality and support ongoing improvements. Qualifications Strong knowledge of card management systems, including card issuance, transaction processing, and lifecycle management. Experience with core banking systems, payment networks, and integration between card platforms and other banking applications. Understanding of information security principles, data protection, and regulatory requirements related to card operations. Ability to analyze system issues, perform root cause analysis, and implement effective technical solutions. Proficiency in database concepts, basic SQL, and familiarity with system logs and monitoring tools. Effective communication and collaboration skills to work with technical teams, business units, and external vendors. Strong organizational skills with attention to detail and the ability to manage multiple tasks and priorities. Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Prior experience in banking, payments, or financial services technology is an advantage. Commitment to continuous learning and staying updated on card technologies and industry best practices. Show more

Company Description Misr Life Insurance – Takaful, established in 2022, is a fast-growing player in Egypt’s insurance sector with a focus on Sharia-compliant life and medical insurance. The company is backed by leading financial institutions, including Misr Insurance Holding Company, Misr Life Insurance, Misr Insurance, National Bank of Egypt, and Banque Misr. With an initial capital of 150 million Egyptian pounds, Misr Life Insurance – Takaful aims to strengthen and modernize the life and takaful insurance landscape in Egypt. In November 2022, the company received official licensing from the Financial Regulatory Authority to offer life and long-term medical insurance in full compliance with Islamic Sharia, reinforcing its status as a trusted provider in the market. Role Description This is a full-time, hybrid role for a مسئول مبيعات تامين (Insurance Sales Representative) based in Qesm El Maadi, with some flexibility for working from home. The role involves promoting and selling life and takaful insurance products to individual and corporate clients, identifying customer needs, and explaining suitable coverage options in a clear and ethical manner. Daily tasks include building and maintaining a client portfolio, scheduling meetings and calls, preparing sales proposals, and following up on leads and inquiries. The Insurance Sales Representative will handle policy applications, coordinate with internal teams for underwriting and policy issuance, and ensure accurate documentation. The role also includes meeting sales targets, participating in training and sales campaigns, and representing the company professionally in the Cairo market. Qualifications Candidates should possess strong sales and negotiation skills, with the ability to identify opportunities, close deals, and meet or exceed sales targets. Candidates should possess excellent customer service and communication skills, including active listening, clear presentation of insurance products, and professional relationship-building. Candidates should possess basic financial and insurance literacy, with the ability to understand life and takaful insurance concepts, policy terms, and medical coverage options. Candidates should possess good organizational and time-management skills, including managing appointments, handling documentation, and following up on leads efficiently. Candidates should possess computer literacy and comfort with digital tools, including email, CRM or sales systems, and office productivity software. Candidates should have a bachelor’s degree (preferred) in business, commerce, economics, or a related field, or equivalent practical sales experience. Candidates should demonstrate high ethical standards and integrity, with a commitment to compliance with Islamic Sharia principles and regulatory requirements. Previous experience in insurance, banking, or financial services sales in Cairo is an advantage; fresh graduates from Cairo are welcome to apply and will receive training. Ability to work in a Show more