Telemarketing agent(only fresh graduates)

SoftTrend is a dynamic company focused on connecting talent with opportunities in the recruitment sector. The organization specializes in providing employment solutions, particularly for roles that require fresh graduates, such as telemarketing agents. While specific details about its industry, website, and operational scope are not provided, the emphasis on hiring entry-level professionals suggests an interest in nurturing new talent within customer service and sales domains. SoftTrend likely operates in a competitive market where it aims to streamline the hiring process for both employers and job seekers. The company's approach appears centered around accessibility and efficiency, offering a platform that supports career growth for recent graduates while meeting the staffing needs of various industries. Its focus on fresh talent indicates a strategic emphasis on training and development within its workforce.

A Telemarketing Agent is responsible for making outbound and receiving inbound calls to promote products or services, generate leads, schedule appointments, and maintain positive customer relationships. The role requires excellent communication skills, persuasion abilities, and a customer-focused approach. Key Responsibilities Contact potential or existing customers via telephone to promote products or services. Explain product features, benefits, and pricing to customers. Answer customer questions and address concerns professionally. Generate and qualify sales leads. Schedule appointments for sales representatives when required. Maintain accurate records of customer interactions and sales activities. Follow up on previous customer inquiries and leads. Achieve daily, weekly, and monthly sales or call targets. Update customer information in CRM systems. Ensure compliance with company policies and telemarketing regulations. Requirements & Qualifications High school diploma or Bachelor's degree preferred. Previous experience in telemarketing, sales, customer service, or call center operations is an advantage. Excellent verbal communication and interpersonal skills. Strong negotiation and persuasion abilities. Ability to handle objections and resolve customer concerns. Basic computer proficiency and familiarity with CRM systems. Strong organizational and multitasking skills. Ability to work under pressure and meet targets. Key Skills Communication Skills Active Listening Sales and Negotiation Customer Service Problem-Solving Time Management CRM Software Knowledge Target-Oriented Mindset Show more

A Telemarketing Agent promotes products or services through phone calls, generating leads and maintaining customer relationships. This role often involves scheduling appointments and providing sales support. It is typically suited for individuals seeking entry-level experience in sales and communication.