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Accor

الموقعSharm El Sheikh, South Sinai, Egypt
نوع الوظيفةدوام كامل
نظام العملغير محدد
الراتبغير محدد
تاريخ النشر

ملخص JobPlatform

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هذه الوظيفة لدى Accor، في Sharm El Sheikh, South Sinai, Egypt، بنظام دوام كامل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.

ملف الشركة

عن الشركة

AIهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.

Accor is a global hospitality and travel services company that offers a range of accommodation and related services. While specific details about its website and industry are not provided, the presence of a job title such as 'Guest Relation Officer - Russian Speaking' suggests the company may operate in sectors requiring multilingual customer service support. This role implies potential involvement in hospitality, travel, or customer-facing industries where language skills are essential for effective communication. The company likely provides employment opportunities across various roles that align with its operational scope, emphasizing customer care and international operations. Accor's business model is inferred to focus on delivering quality services through a global network, supporting diverse client needs while maintaining standards in service delivery.

الوصف الأصلي

عن الوظيفة

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines Ensure the quality of the food items and notify manager if a product does not meet specifications.. To promote efficiency, confidence, courtesy and an extremely high standard of social skills. To generally promote and ensure good inter-departmental relations. Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment. Adhere to Company and Hotel rules and regulations at all times. Report any equipment failures/problems to the Maintenance Department. Participate in any Training/Developments schemes as recommended by seniormanagement. Assist the Duty Manager in any task outlined/detailed by him/her. Comply with any reasonable request made by management to the best of your ability. Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above. Implement necessary warnings and departmental trainings in order to save energy inside the facility. Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. Qualifications Education: At least a primary school diploma. Experience: Can learn the job in 3 year and perform duties at expected level. Foreign Language: Not required. Courses and Seminars: Prior attendance in trainings in the related field. Computer Literacy: Not required. Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the joband that can be learned in a few months. Additional Information Your Team And Working Environment In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more

المسار المهني

نظرة عامة على الدور

AIهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.

The role involves providing customer service within a hospitality setting, ensuring guest satisfaction and operational efficiency. Responsibilities may include assisting with check-in/check-out processes, addressing guest inquiries, and maintaining a welcoming environment.

مصدر الوظيفة

إعلان الوظيفة الأصلي

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Forasna

شيف دي بارتي (Chef de Partie)

ماجد الفطيم للتجزئه

Location: المنتزه, الاسكندريةType: دوام كاملPosted:

المسمى الوظيفي شيف دي بارتي (Chef de Partie) | ماجد الفطيم للترفيه | الأغذية والمشروبات ملخص يتولى شيف دي بارتي مسؤولية الإشراف على العمليات الداخلية للمطبخ ضمن قسم الأغذية والمشروبات، بالإضافة إلى إدارة الوردية وفريق العمل. كما يكون مسؤولاً عن ضمان جودة جميع الأطعمة والمشروبات المقدمة، بما يشمل الالتزام بمعايير الصحة والسلامة، وجودة التقديم، وتوقيت تقديم الطلبات، ودرجة حرارة الطعام المناسبة. المهام والمسؤوليات دعم أنشطة تدريب الموظفين وتطويرهم وتهيئة الموظفين الجدد، والمساهمة في قيادة فريق العمل. الإلمام الكامل بجميع أقسام ومحطات المطبخ، وتقديم الدعم في عمليات التحضير والإنتاج عند الحاجة. ضمان الالتزام بلوائح الصحة والسلامة وممارسات التعامل الآمن مع الأغذية. الحفاظ على الوعي بحساسيات الطعام والالتزام بمعايير سلامة الأغذية. التأكد من نظافة وتنظيم معدات المطبخ والثلاجات ومناطق العمل. مراقبة مستويات إنتاج الطعام للحد من الهدر والكميات الزائدة من الأطعمة المتبقية. ضمان تطبيق الإجراءات الصحيحة لوضع الملصقات والتواريخ على المواد الغذائية، وتخزينها وتدوير المخزون بشكل سليم. امتلاك معرفة قوية بمهارات الطهي، بما في ذلك استخدام السكاكين، وتحضير اللحوم والخضروات، وإعداد النشويات، والصلصات، والشوربات، والتزيين، ودرجات حرارة الطهي المناسبة. المتطلبات خبرة لا تقل عن 3 إلى 4 سنوات في دور مماثل، ويفضل أن تكون في مطعم راقٍ أو فندق، وتُعد الخبرة السابقة كمشرف مطبخ ميزة إضافية. التعليم: شهادة أو دورة تدريبية أو دبلوم في مجال الضيافة أو مجال ذي صلة، مع شهادة PIC 2 وشهادة في سلامة الأغذية، ويفضل الحصول على شهادة HACCP. الالتزام بتقديم خدمة عملاء متميزة والحفاظ على معايير عالية للجودة. التمتع بمظهر مهني ومهارات تواصل جيدة والثقة في التعامل مع الضيوف. القدرة على تنفيذ مهام متعددة بكفاءة والعمل تحت الضغط مع الاهتمام بالتفاصيل. مهارات جيدة في اللغة الإنجليزية، بما يشمل القراءة والكتابة والتحدث.

خدمة عملاءقيادةإدارةإنتاج
LinkedIn

Spa Manager for a luxury spa in Egypt

JAZ Hotel Group

Location: Al Bahr al Ahmar, EgyptType: دوام كاملPosted:

Company Description JAZ Hotel Group is the hospitality arm of Travco Group International, Egypt’s largest travel conglomerate, offering distinctive stays and curated experiences across premier destinations. The group’s portfolio spans serene retreats, elevated escapes, and vibrant resorts, all designed to create meaningful, personal moments for guests. Through a strong focus on warmth, comfort, and authentic service, JAZ Hotel Group consistently redefines luxury hospitality in Egypt and beyond. Its brands, including JAZ Elite, JAZ, JAZ Neo, Steigenberger and Iberotel cater to diverse guest preferences while maintaining a shared commitment to exceptional, memorable experiences. Role Description The Spa Manager is a full-time, on-site role based at a luxury spa in one of JAZ Hotel Group's hotels. This role oversees daily spa operations, including scheduling, staff supervision, and ensuring adherence to brand standards and health and safety guidelines. The Spa Manager monitors service delivery, resolves guest concerns, and implements initiatives to enhance guest satisfaction and loyalty. Responsibilities also include managing spa inventory, supporting budget planning, tracking revenue and costs, and developing promotions in coordination with hotel leadership. The role collaborates closely with therapists and reception teams to maintain a welcoming atmosphere, consistent service quality, and a strong focus on wellness and relaxation. Qualifications Candidates should possess strong Spa Management skills, including staff supervision, operational oversight, and service quality assurance. Candidates should possess Customer Satisfaction and Customer Service skills to handle guest requests, feedback, and personalized experience delivery. Candidates should possess Budgeting skills to manage spa finances, control costs, and support revenue growth. Candidates should possess Skin Care knowledge to understand treatment offerings and support professional standards for spa services. Relevant qualifications such as a diploma or certification in spa management, hospitality, or wellness are beneficial. Experience in luxury hospitality or spa environments, strong communication skills in English (Arabic and Russian languages are an advantage), and the ability to lead diverse teams are highly valued. Demonstrated organizational skills, attention to detail, and a commitment to guest well-being and safety are essential. Show more

LinkedIn

Reservations Agent

Hilton

Location: EgyptType: دوام كاملPosted:

Job Description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Responsibilities Here's what you'll do during a typical day: Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members Secure individual bookings: Convert guest inquiries into confirmed reservations Maintain attention to detail: Record and process all reservations with accuracy Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities Qualifications What It Takes to Make the Stay At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. About Us Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. Show more

LinkedIn

Corporate Travel Agent

Mezwalah I مزوله

عن بُعد
Location: Cairo, EgyptType: دوام كاملPosted:

Company Description Mezwalah | مزوله is a destination management company specializing in tailored, high-quality travel solutions for corporate and group travelers. The team designs seamless multi-destination itineraries across Saudi Arabia and international markets, focusing on efficiency, comfort, and cultural relevance. Mezwalah collaborates closely with clients to understand their objectives and deliver customized travel programs that meet business needs. The company emphasizes top-tier service, attention to detail, and professional support at every stage of the travel experience. Role Description The Corporate Travel Agent is a full-time remote role responsible for managing end-to-end travel services for corporate clients. Day-to-day tasks include handling flight, hotel, and car rental reservations; organizing complex travel itineraries; and ensuring all arrangements align with company travel policies and budgets. The role involves responding to client inquiries, resolving travel-related issues, and providing proactive customer service to enhance the traveler experience. The Corporate Travel Agent will also support vendor coordination, assist with travel documentation requirements, and contribute to improving internal processes and service quality. Qualifications Candidates should possess strong skills in Reservations and Travel Arrangements, including flights, hotels, and multi-stop itineraries. Candidates should possess excellent Customer Service skills, with the ability to respond promptly, handle issues calmly, and maintain professional communication. Candidates should possess solid Car Rental coordination and management skills, including sourcing suitable options and managing changes or cancellations. Candidates should possess Sales-related skills, such as upselling appropriate services, negotiating with suppliers, and identifying cost-effective travel solutions. Relevant experience as a corporate or leisure travel agent, preferably with GDS or online booking tools, is beneficial. Strong organizational skills, attention to detail, and the ability to manage multiple bookings and deadlines remotely are required. Proficiency in English; knowledge of Arabic and familiarity with travel in Saudi Arabia and the region are an advantage. A background in tourism, hospitality, business, or a related field is preferred, along with a customer-focused mindset and reliability in a remote work setting. Show more