Reservations Assistant

Travel Ways Egypt is a travel-related company seeking qualified professionals to support its operations. The company is currently looking for a Reservations Assistant to help manage booking processes and customer inquiries. While specific details about the company's industry, size, or services are not provided, the job title suggests it may be involved in travel planning, hospitality, or related sectors. The role of a Reservations Assistant typically involves coordinating with clients, maintaining records, and ensuring smooth transaction processes. As a growing organization, Travel Ways Egypt is likely focused on delivering reliable and customer-centric travel solutions. Potential candidates should possess strong communication skills, attention to detail, and the ability to work efficiently in a dynamic environment. The company's emphasis on recruitment indicates an active effort to expand its team and improve service delivery.

Key Responsibilities: • Coordinate and manage domestic travel arrangements including hotels, transportation, and tour services. • Liaise and negotiate with local suppliers and service providers to confirm rates, availability, and service quality. • Monitor and maintain accurate records of all bookings (online and offline). • Update and manage customer databases, booking logs, and tour schedules. • Support the contracting process with suppliers including rate collection, agreement follow-up, and documentation. • Assist in identifying opportunities to improve operational processes and cost efficiency. • Ensure all services are delivered according to agreed terms and customer satisfaction standards. Requirements: • Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field (preferred). • Minimum of 1 year of experience in travel operations, reservations, or contracting. • Strong knowledge of Egypt’s local destinations, hotel categories, and tourism activities. • Excellent organizational skills with strong attention to detail. • Proficiency in Microsoft Office, especially Excel (data entry, tracking, reporting). • Strong communication skills – both written and verbal (English & Arabic). • Ability to multitask and work efficiently under pressure. • Flexibility in working hours, especially during peak travel seasons Show more