Sales

Company Description Dial Expert is a performance-driven call center partner focused on helping businesses grow sales and improve customer service without the overhead of building an in-house team. The company provides native English-speaking agents who are trained to handle customers with care and deliver measurable results. Dial Expert operates a professional sales floor built on accountability, performance, and consistent outcomes. By managing hiring, training, culture, and day-to-day operations, Dial Expert enables clients to access high-performing agents, including some of the highest compensated professionals in Egypt’s call center industry. The team works closely with clients to understand their challenges and implement tailored solutions that strengthen customer interactions and revenue generation. Role Description This full-time remote Sales role is focused on driving revenue growth and enhancing customer experiences for Dial Expert’s clients. The Sales professional will handle inbound and outbound calls, qualify leads, present solutions, and close sales while maintaining high standards of customer care. Daily responsibilities include following up on prospects, managing a structured sales pipeline, and meeting or exceeding performance targets set by the sales floor. The role also involves documenting interactions in CRM systems, collaborating with team members and management on sales strategies, and providing feedback to improve scripts and training materials. The ideal candidate is comfortable working in a results-oriented environment, adheres to established processes, and consistently represents client brands with professionalism. Qualifications Strong Communication skills, including clear spoken and written English and active listening abilities. Proven Customer Service capabilities, with experience handling inquiries, resolving issues, and maintaining positive client relationships. Demonstrated Sales skills, including lead qualification, objection handling, negotiation, and closing. Experience with Training, coaching, or knowledge sharing to support continuous improvement in sales performance. Exposure to Sales Management practices such as pipeline tracking, performance metrics, and goal setting is beneficial. Comfort working in a remote, technology-enabled environment with CRM and call center tools. Results-oriented mindset with the ability to meet targets and adapt to evolving client needs. Previous call center, inside sales, or telesales Show more