B2B\B2C Telesales Specialist

Elite Projects Qatar is a dynamic organization based in Qatar that offers diverse employment opportunities across various sectors. The company is currently seeking a Telesales Representative to support its growing operations. While specific details about the company's industry, size, and services are not provided, the role of a Telesales Representative suggests involvement in customer outreach, sales support, and client engagement activities. This position likely requires strong communication skills, organizational abilities, and a proactive approach to achieving sales targets. The company appears to prioritize professional development and operational efficiency, as evidenced by its recruitment focus. With a commitment to quality service and reliable performance, Elite Projects Qatar provides a platform for individuals looking to contribute to a forward-thinking work environment.

Company Description Elite Projects Qatar is an authorized company by the Qatar government, representing local businesses and facilitating their operations through personal coordination and E-Government (E-Gov) platforms. The organization focuses on helping companies navigate government procedures efficiently and compliantly. By acting as a trusted intermediary, Elite Projects Qatar supports business continuity and growth in a regulated environment. Team members work in a collaborative setting that values professionalism, reliability, and service quality. The company offers opportunities to contribute to streamlined digital and in-person services for a diverse range of clients. Role Description This full-time B2B/B2C Telesales Specialist role is a hybrid position based in Cairo, Egypt, with some flexibility for working from home. The specialist will handle outbound and inbound calls to promote services, qualify leads, and convert prospects into clients in both business and consumer markets. Daily tasks include explaining service offerings, addressing client inquiries, and following up on leads to close sales while maintaining accurate records in CRM or call management systems. The role involves coordinating with internal teams to ensure smooth onboarding of new clients, providing basic product and process information, and escalating complex issues when needed. The specialist is expected to meet performance targets, adhere to compliance standards, and contribute feedback to improve sales scripts and customer engagement strategies. Qualifications Strong Customer Service and Customer Support skills to handle inquiries, resolve issues, and maintain client satisfaction. Effective Communication abilities, including clear verbal communication, active listening, and professional phone etiquette. Proven Sales experience or aptitude, with the ability to identify prospects, present solutions, negotiate, and close deals. Experience in Training or a willingness to learn and share knowledge to support continuous improvement of sales practices. Comfort working in a hybrid environment in Cairo, Egypt, with reliable internet and a suitable home workspace. Basic proficiency with CRM tools, call center software, and standard office applications. Ability to work with performance targets, manage time effectively, and follow structured processes. Prior telesales, call center, or customer-facing experience is preferred; relevant vocational or academic background in business, marketing, or related fields is an advantage. Show more