Medical Receptionist

Company Description Medica Clinic is a patient-focused medical practice located in Giza, providing a range of outpatient healthcare services to the local community. The clinic is committed to delivering accessible, high-quality care in a professional and welcoming environment. Team members collaborate closely to ensure efficient patient flow, accurate information management, and respectful communication. Medica Clinic values reliability, attention to detail, and a strong service orientation in all staff members. Role Description The Medical Receptionist is a full-time, hybrid role based in Giza, with some flexibility for work from home as appropriate. This role oversees front-desk operations, including greeting patients, managing check-in and check-out processes, and handling inquiries in person and by phone. Daily responsibilities include scheduling and confirming appointments, updating patient records, coordinating with clinical staff, and ensuring that waiting areas and reception spaces are organized. The Medical Receptionist also processes payments, verifies basic insurance information where applicable, and maintains clear, professional communication with patients and colleagues. The role requires consistent adherence to confidentiality standards and clinic policies. Qualifications Candidates should possess strong appointment scheduling skills and experience managing calendars in a medical or office setting. Candidates should possess excellent phone etiquette and professional communication abilities when handling calls and patient inquiries. Candidates should possess solid receptionist duties capabilities, including front-desk management, patient check-in, and visitor support. Candidates should possess familiarity with medical terminology to support accurate communication with patients and clinical staff. Candidates should possess experience in a medical office or healthcare environment, with an understanding of basic administrative workflows. Additional beneficial qualifications include strong organizational skills, attention to detail, proficiency with office software and electronic medical records, and the ability to handle multiple tasks calmly. A high school diploma or equivalent is required; previous experience in medical reception or healthcare administration is preferred. Show more