Logistics Coordinator

Valley Water is Hiring “Logistics Coordinator” in our Factory at “Wadi el Natroon” city Valley Water is the parent company behind two fast-growing beverage brands in Egypt — Elano Water and SPARX.Valley Water is Hiring “Logistics Coordinator” in our Factory at “Wadi el Natroon” city Valley Water is the parent company behind two fast-growing beverage brands in Egypt — Elano Water and SPARX. At Valley Water, we are committed to building a diverse beverage portfolio rooted in quality, Elano Water is a premium natural bottled water brand sourced from deep wells in Wadi El Natron, offering pure hydration with 0 additives and 0 chemicals through world-class production standards. SPARX is our bold-flavored soda brand, created to bring vibrant taste experiences to a new generation of consumers. As we continue to grow, we are looking for passionate, driven, and talented individuals to join our team and help shape the future of the beverage industry in Egypt. Valley Water is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Duties: Follow on the execution of daily delivery routes to ensure on-time dispatch and arrival. Track vehicle movements and provide real-time updates to the Logistics Specialist. Ensure vehicle loading is completed on time and in line with the approved plan. Confirm that deliveries from previous shifts have been completed successfully at the designated customer locations. Update the shipment status in the system (Loaded – In Transit – Delivered – Returned). Collect, verify, and archive all delivery-related documents, including shipping orders, proof of delivery (POD), and invoices. Report any delivery deviations, delays, or incidents to the Logistics Specialist for prompt action. Ensure all racks/pallets are returned from customers after delivery. If recovery is delayed, escalate the issue to the Sales Department for immediate follow-up. Collaborate with drivers and sales departments to resolve any delivery or service issues. Receive and escalate complaints from other internal departments (e.g., Quality, Safety, OHS) about outsourced field teams (drivers/sales reps). Communicate customer complaints received via drivers or sales reps to the Shipping Supervisor for escalation to the 3PL provider. Send supply/delivery instructions to drivers as needed. Ensure system updates and shipment closures are done accurately post-dispatch (status updates, delivery confirmations, returns processing Show more