مسئول خدمة عملاء

Provides accurate, efficient and quality services that exceeds customers’ expectations Adheres to escalation procedures of handling customer complaints at all times Maintains a high degree of responsibility towards customer confidentiality Handles warranty and out of warranty customers through informing them with their rights and duties Performs other related duties To provide accurate, efficient and quality services that exceeds customers’ expectations Impacts on the revenue and profits of the company and customer satisfaction Affects cost of repair which has direct impact on maintenance revenue