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561 وظائف

English Customer Service Specialist

Sutherland

📍 Cairo, Cairo, Egypt💼 Full-time

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide. With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences. Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth. Job Description This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction. Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy. 🛠️ Providing tailored solutions to meet customer needs. 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette. If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team! Qualifications 🚀 We’re Hiring Talented People! 🌟 Fresh Grads & Dropouts are welcome to apply! 🎓 🔑 What we’re looking for: ✅ Fluency in English is a MUST! (B2/C1 level) 🇬🇧 ✅ Strong skills in Customer Service & Customer Support 🤝 ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯 ✅ Problem-solving, active listening, & attention to detail 👂💡 ✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️ ✅ Flexibility with night & overnight shifts is essential 🌙 ✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬 💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟 Additional Information All your information will be kept confidential according to EEO guidelines. Show more

Senior AI Engineer

PaxeraHealth

📍 6th of October, Al Jizah, Egypt💼 Full-time

The AI Engineer is responsible for understanding the medical imaging business problems, identifying/applying the right AI or cognitive computing technologies. In addition to being involved in the formulation and execution of technology solutions. RESPONSIBILITIES: Develops required machine learning models or prototype applications, applying formulated AI recipes and verifying the problem/solution fit Understands the challenges in medical imaging and using state of the art solutions in AI and DL Participates in building new experiences, improves existing products, ensures quality assurance test designs and contributes to test systems architecture discussions Works alongside leading innovators in the field of deep learning and health care, plays a critical role in algorithm development Analyzes and evaluates data and builds deep networks to detect or predict features, while effectively balancing quality, availability, timeliness and cost factors Job Requirements 3-6 years of AI/ML experience with a degree in a quantitative fields like Computer Science, data science, Engineering or related field required, with a significant focus on deep learning BA/BS degree in computer science or related discipline is required, MS degree is preferred Good command of the English language required (spoken and written) Required Skills Strong background in machine learning and parallel processing pipelines, with significant experience in image processing Experience in working with large datasets and relational databases (SQL) Experience with deep learning frameworks like TensorFlow, Caffe, Torch, Theano; projects on computer vision are a strong plus An intuitive sense of how to architect high-performance distributed computing systems for machine learning & tie them to business problems Powered by JazzHR oXaQH5qwPT Show more

TensorFlowMachine LearningDeep LearningComputer VisionSQL

Customer Care Representative (English)

Sutherland

📍 Cairo, Cairo, Egypt💼 Full-time

Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs. Job Description This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role. Benefits: First waves = higher promotion chances Competitive package Fully paid training Medical and social insurance coverage Night shift allowance 24/7 company-provided transportation Clear career development Qualifications Strong Interpersonal Skills, such as effective communication and relationship-building Ability to handle customer complaints professionally and provide empathetic support Fluency in English Flexibility with night and overnight shifts Unviersirty graduate Previous experience in sales is mandatory Show more

Artificial Intelligence

Senior Full Stack Developer

Tanemera

📍 Cairo, Cairo, Egypt💼 Full-time

Careers Details HomeCareersCareers Details Full timeOn siteUrgent S e n i o r F u l l S t a c k D e v e l o p e r Cairo, Egypt J o b D e s c r i p t i o n We're seeking a Senior Full Stack Developer with deep expertise in .NET, Angular, and MS SQL Server. Experience with Oracle is a strong plus. You'll be part of a fast-paced, innovation-driven team building scalable digital health and enterprise platforms. This role demands architectural thinking, precision in implementation, and a strong commitment to clean code and maintainable systems. You'll collaborate across product, design, and QA to deliver secure, performant, and audit-friendly solutions. R e q u i r e m e n t s 5+ years in full stack development using .NET and Angular. Strong SQL Server skills; Oracle experience preferred. Solid understanding of RESTful APIs, CI/CD, and cloud environments. Proficiency in Git, Docker, and Kubernetes. Experience with cloud platforms like Azure or AWS. Passion for clean code, modular architecture, and operational excellence. R e s p o n s i b i l i t i e s Architect and develop modular, scalable web applications. Collaborate with cross-functional teams to deliver high-impact solutions. Optimize performance and ensure security compliance. Mentor junior developers and contribute to code reviews. Participate in sprint planning, technical scoping, and release cycles. Job Information Job CodeENG-FSD-SR-008 DepartmentEngineering RoleSenior Full Stack Developer LocationCairo, Egypt Experience4-7 yrs Send Your CV Now L e t ’ s B u i l d F u t u r e T o g e t h e r Get Started Now We architect digital platforms that scale trust, drive transformation, and meet global standards across industries, borders, and regulations. Services Digital Transformation Business Process Automation AI Enablement Enterprise Integrations Data & Analytics Software Outsourcing Resources About Us Careers Contact Us Our Offices Head Office123 Clock Tower, Business Bay, Dubai, UAE. Mon-Fri 9am-5pm Egypt OfficeThe GrEEK Campus (F-211), 171 El Tahrir, Down Town, Cairo, Egypt. Sun-Thu 9am-5pm info@tanemera.com © 2025 Tanemera All right reserved Privacy Policy Terms & Condition Show more

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Senior Software Developer

ArpuPlus - ARPU Telecommunications Services

📍 Cairo, Cairo, Egypt💼 Full-time

We are looking for a.Net Developer with experience in building high-performing, scalable, enterprise-grade applications, who will be part of a talented software team that works on mission-critical applications and responsible for the below tasks; Analyze system requirements and prioritize tasks Write clean, testable code using .NET programming languages Develop technical specifications and architecture Test and debug various .NET applications Review and refactor code Deploy fully functional applications Upgrade existing programs Support junior developers' work Document development and operational procedures Requirements University degree in computer science, Engineering or relevant field 5 to 7 years' experience in .NET development Work experience as a .NET Developer Proficiency in building web-based applications Knowledge of SQL Server, NO SQL Knowledge of HTML5, CSS3, JQUERY, JavaScript Knowledge of Angular 2+ Knowledge of .Net Core Familiarity with agile environments Troubleshooting abilities Good communication skills In-depth knowledge of at least one of the .NET languages Show more

JavaScriptSQLAgile

Data Analyst

b_labs

Remote
📍 Cairo, Cairo, Egypt💼 Full-time

b_labs is the transformation and digitization arm of B.TECH, on a mission to change the industry as we know it. We spearhead tech innovation at B.TECH, an organization that has been a cornerstone of the Egyptian retail industry. We are the engine powering B.TECH in achieving its goal of becoming the leading omni-channel platform for consumer electronics and appliances in Egypt. By joining b labs, you will get to benefit from a collaborative startup environment, while also enjoying the stability of working within a company that has achieved strong growth year after year. You will be part of a visionary, customer-focused team with an ambitious mission--to become a trailblazer for digital retail within the Middle East. The Senior Data Analyst of b_labs works as a key enabler to secure realization of business value from analytics, data and models in products. S/he has a strong customer focus, strong commercial mindset and innate curiosity. S/he will work with multiple advanced analytics tools initiatives to analyze, execute and follow up initiatives from idea to industrialization with both analysis of model output and design of new ways of working. The Data Analyst believes in a non-hierarchical culture of collaboration, transparency, safety, and trust. S/he works with a focus on value creation, growth and serving customers with full ownership and accountability to deliver exceptional customer and business results. As an integrative member of the b_labs team, s/he is actively contributing to the creation of a safe, collaborative, growth-focused, purposeful, values-driven, and diverse company culture across all organizational levels. Responsibilities Empowers stakeholders to improve the customer value through expert analysis of various types of customer data Advocates data-driven decision-making through experimentation and other quantitative analyses Designs advanced analytics solutions together with business stakeholders (incl. product/analytics teams) to maximize impact, functioning as the link and catalyst Pressure-tests algorithms from a business logic perspective and develops value-proofs/ business cases Supports in analysis and verification of model output and work with data scientists to improve accuracy of model Designs new ways of working and support roll-out to the organization Identifies commercial opportunities, leveraging data and models Analyzes data using the latest web analytics and business intelligence techniques Develops calculation mechanisms to ensure real-time data collection of customer behavior Provides data insights for technical solutions and system improvements for enhanced customer experience Implements tools (e.g., Power BI or web-analysis dashboards) that help users extract, analyze, and visualize data faster and better through data pipelines Translates large amounts of data into clear insights using data processing methodologies Aligns tasks & assignments with strategic goals of b_labs Establishes priorities with clear goals and responsibilities to achieve a high level of performance Advises the business in the best solution from both a business and maintainability perspective Translates business requirements into analytical requirements Requirements Bachelor's degree in computer science, information technology, software engineering or a related field 2+ years of experience in the field of data & advanced analytics Practical experience in using numerical, statistical and analytical methods for data processing Experience in communicating and explaining data and its implications to various stakeholders Functional expertise in advanced analytics tools, such as Alteryx, Tableau, SQL, Python, and Excel Has experience in agile ways of working across an interdisciplinary team Understands relationship with Product Manager, Scrum Master, Design Lead and rest of technical team Has strong verbal and written communication skills with ability to deliver complex messages, explain trade-offs, and tell a compelling story - also for corporate stakeholders Has experience in operating in diverse and international settings and strong network within the Egyptian tech ecosystem preferrable Is able to communicate and report to leadership in a goal-oriented manner Is acutely aware of, curious about, and able to leverage the benefits and potential of teams' cultural differences and diverse backgrounds Fosters a sense of belonging and trust-based relationship with the team Inspires and encourages teams and individuals to expand and realize their potential Challenges the status quo with genuine curiosity Characterized by entrepreneurial mindset and self-started nature Benefits Office environment: When you come to our b_labs office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams. Education budget: We believe the learning journey never ends, therefore you will be entitled to an annual education budget to take part in trainings, courses or onsite conferences of your choice. Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite, we will subsidize the costs for lunch to foster the b_labs office community Mobility package: When you are joining the b_labs office, we will subsidize your mobility expenses for public transport. Equipment: From "Day 1" you will receive all the equipment you need be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game. Show more

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