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هذه الوظيفة لدى BlackStone eIT، في Cairo, Cairo, Egypt، بنظام دوام كامل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.
ملف الشركة
عن الشركة
AIi
هذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.BlackStone eIT appears to provide software development services, likely focusing on enterprise applications and AI integration.
The Operations & Offices Manager is responsible for ensuring that BlackStone eIT's people, assets, compliance, and facilities operate reliably and consistently across all company locations (spanning the UAE, Saudi Arabia, Jordan, Egypt, and Morocco, alongside a distributed consultant workforce).
Reporting directly to the Chief Process Officer, the role requires a high degree of autonomy, cross-border coordination capability, independent day-to-day problem-solving, structured upward management, and leadership of a geographically dispersed team of varying skill levels.
Key Responsibilities2. Visa, Immigration & Compliance3. Payroll & Finance Operations Support4. Office & Facilities Management5. Process Improvement & Reporting
People Operations — Onboarding & Offboarding
End-to-End Onboarding: Manage onboarding for new joiners across all geographies to ensure Day 1 readiness in coordination with HR, IT, and Finance
Asset Management: Procure, prepare, and hand over equipment to new joiners while maintaining accurate asset records
Offboarding & Insurance: Oversee full offboarding (equipment recovery, insurance cancellations, documentation) and handle employee medical insurance enrollment on joining and cancellation on exit
Visas & Permits: Manage employee visa issuance, renewals, and cancellations across the UAE, KSA, Jordan, and Egypt, coordinating with PROs and government authorities
Tracking & Registrations: Maintain a proactive tracking system for visa, permit, and commercial registration expiry dates, and oversee company commercial licenses across jurisdictions
Regulatory Compliance: Ensure full compliance with regional labor laws in the UAE, KSA, Jordan, Egypt, and the US, maintaining audit readiness at all times
Payroll Inputs: Review and approve all Operations-originated payroll inputs (expense additions, deductions, reimbursements) submitted by country coordinators before the HR payroll cycle
Accuracy & Timeliness: Ensure country-level payroll and expense submissions are accurate, complete, and delivered on time monthly
Variance Resolution: Coordinate with HR Payroll to resolve variances or exceptions prior to Finance submission
Team Supervision: Supervise country Operations coordinators and support staff across regional offices to maintain consistent operational standards
Facilities & Vendors: Manage office leases, facilities, utilities, maintenance, and vendor contracts across all locations
Logistics & Budgets: Oversee travel, accommodation, and transportation logistics, manage medical insurance renewals and provider relationships, and monitor administrative/facilities budgets for cost savings
Standardization: Document, standardize, and continuously improve operational processes across all geographies
Optimization: Identify operational gaps, manual workarounds, and automation opportunities, presenting recommendations with clear rationale to the CPO
Audits: Support company-wide reporting, compliance checks, and operational audits
Requirements
Qualifications & Experience
Education: Bachelor's degree in Business Administration, Operations Management, or a related field
Experience: 7-10 years of experience in multi-country operations, office management, or administrative leadership roles
Distributed Leadership: Proven track record managing a distributed team across multiple geographies and time zones
Immigration Expertise: Hands-on experience with visa, immigration, and government liaison processes in KSA, UAE, and/or Jordan
Program Management: Experience managing medical insurance programs and vendor contracts
Process Building: Demonstrated ability to build and enforce operational procedures in environments with inconsistent or absent processes
Compliance Knowledge: Strong working knowledge of regional labor and compliance frameworks across KSA, UAE, Jordan, and Egypt
Technical Proficiency: Proficiency in MS Office and experience working with ERP or operational management systems
Schedule Flexibility: Flexible to work across multiple time zones and working week structures (Saturday-Wednesday for KSA; Monday-Friday for Egypt and Jordan)
Skills & Competencies
Operational Discipline: Ability to design, document, and enforce processes and hold teams accountable
Cross-Border Coordination: Comfortable managing country-level operations remotely without physical oversight
Diverse Team Leadership: Experienced in managing mixed-capability teams (from qualified coordinators to support staff), adapting communication styles and performance management accordingly
Executive Communication: Structured and concise in managing upward; knows what/when to escalate and maintains composure under pressure
Service Orientation: Approaches colleagues as internal customers to provide efficient, professional, and friction-free support
Problem-Solving: Resolves operational blockers independently and escalates only what genuinely requires senior intervention
Attention to Detail: Rigorous in record-keeping, tracking deadlines, and maintaining compliance documentation
Preferred (Advantageous) Qualifications
Prior experience in an IT staffing, systems integration, managed services, or professional services environment
Experience coordinating payroll inputs across multi-currency, multi-country payroll cycles
Experience managing equipment procurement and asset tracking for a dispersed, consultant-heavy workforce
Very good English language proficiency (for KSA and UAE coordination)
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المسار المهني
نظرة عامة على الدور
AIi
هذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.The Operations & Offices Manager oversees the efficient management of daily operations and office functions. This role ensures compliance, resource allocation, and smooth coordination across various departments.
