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فرصة عمل

VIP Specialist (South Asia Market)

MICO WORLD MENA

من مقر العمل
الموقعQesm El Maadi, Cairo, Egypt
نوع الوظيفةدوام كامل
نظام العملمن مقر العمل
الراتبغير محدد
تاريخ النشر

ملخص JobPlatform

نظرة سريعة على الوظيفة

هذه الوظيفة لدى MICO WORLD MENA، في Qesm El Maadi, Cairo, Egypt، بنظام دوام كامل، ونظام العمل من مقر العمل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.

ملف الشركة

عن الشركة

AIهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.

MICO WORLD MENA is a dynamic platform focused on connecting talent with global opportunities. The company specializes in providing customer service and communication solutions, particularly through roles such as English Speaker-Chatting-Customer Service. These positions highlight the organization's emphasis on language proficiency and interpersonal skills to deliver high-quality support services. While specific industry details are not provided, the job titles suggest a business model centered around remote or outsourced customer engagement. MICO WORLD MENA likely operates in a digital environment where multilingual communication is essential for client interaction. The company’s approach reflects a growing trend toward flexible, service-oriented employment that leverages global talent pools to meet diverse business needs.

الوصف الأصلي

عن الوظيفة

🌟 We’re hiring: VIP Specialist (South Asia Market) 🌟 📍 Egypt | 🏢 Onsite | ⏰ Full-Time 💰 EGP 25,000 – 30,000 gross/month Do you turn customers into raving fans? Then this one’s for you. 🙌 Our VIP users deserve the best, and we need someone who can deliver it. You’ll be the go-to person for our most valued users in the South Asia market, building real relationships, keeping them happy, and driving growth. Why you’ll love this role ✅ Top salary for a customer-facing role ✅ Work with high-value VIP users, not a generic ticket queue ✅ See the direct impact of your work on revenue and product decisions ✅ Grow your career in customer success and sales ✅ Join a supportive, collaborative team Your day-to-day 🔹 Build strong relationships with VIP users and keep satisfaction and loyalty high 🔹 Spot at-risk VIPs and stop churn before it happens, and win back lost users 🔹 Upsell services and grow VIP engagement and revenue 🔹 Gather VIP feedback and work with teams to improve our products 🔹 Offer personalized, proactive support You’re a great fit if you have 🎯 1–2 years of customer service experience (Pakistan-market experience is a big plus) 🎯 Excellent communication, negotiation, and problem-solving skills 🎯 B2–C1 English 🎯 A university degree, and completed or exempted military service (male candidates) 🎯 A stable work history ⭐ Bonus: experience with complex cases or sales Show more

المسار المهني

نظرة عامة على الدور

AIهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.

The VIP Specialist role involves managing high-value client relationships to ensure satisfaction and loyalty. The position requires strong communication skills and a focus on delivering exceptional service experiences.

المهارات

المهارات المطلوبة

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Forasna

كول سنتر

سيلفر ايجل

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حضرتك شغلك معانا ‏كول سنتر احنا شركه خدمات فندقيه وتوريدات عموميه الشغل عباره عن تنزيل اعلانات والرد على العملاء براتب 7000 جنيه ونص 7000 اساسي و500 حافر حضرتك بنعلن وظائف داخل القاهره وخارجها مثل الغردقه وشرم الشيخ شغلك معانا سبع ساعات متواصلين او منفصلين وكمان احنا بندربك قبل بدء العمل فلو الشغل مناسب ليك يا فندم استنى رساله منك عشان نكمل باقي التفاصيل الشركة موجودة في الجيزة – الهرم – سهل حمزة. التقديم متاح من مقر الشركة. تحب أبعتلك اللوكيشن ولا المقر بعيد عليك وتحب التقديم أونلاين؟ قولّ/ي أنسب ليك

LinkedIn

Customer Support Agent (B1+ English) Outbound & Email

ETISAL International Group

Location: Cairo, EgyptType: دوام كاملPosted:

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on customer-centric services. The company specializes in delivering customized, high-value outsourcing solutions that meet the unique needs of each client and help them focus on their core business. ETISAL International combines global coverage, cultural understanding, and industry best practices to provide consultative and innovative services. The organization is committed to transparency, flexibility, integrity, and consistently exceeding client expectations. It also places high importance on human capital, quality standards, and the use of state-of-the-art technologies across various industries. What We Offer Net Salary: 13,000 EGP Social & Medical Insurance Fully Paid Training Program 2 Rotational Days Off per week Professional, supportive, and inclusive work environment Prime office location: Abbasia, Cairo Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering consultative, customized, and innovative outsourcing solutions that address each client’s unique business needs. With strong attention to cultural nuance and industry best practices, ETISAL International supports partners in enhancing customer service while concentrating on their core operations. The company is committed to transparency, flexibility, integrity, and a passion for service, continuously working to exceed client expectations. ETISAL International also places a high value on human capital, quality, and the use of state-of-the-art technologies. About the Role We are seeking a highly organized and detail-oriented Back Office Agent to join our Dubai Account team in Abbasia, Cairo. In this role, you will support daily business operations by handling outbound calls, managing email correspondence, and ensuring accurate documentation and record-keeping. This is an excellent opportunity for individuals looking to build a stable career in a structured and supportive environment. Graduates are strongly encouraged to apply. Key Responsibilities Conduct outbound calls to follow up on pending matters and gather required information. Manage email correspondence, responding to inquiries promptly and professionally. Process, verify, and maintain documentation and data entry tasks. Coordinate with internal teams to ensure smooth operations and timely task completion. Maintain accurate records and follow up on outstanding items. Qualifications Bachelor's degree in any discipline. English proficiency at B1+ to B2 level. Strong organizational and time-management skills. High attention to detail and accuracy. High attention to detail and accuracy. Excellent verbal and written communication skills. Ability to work effectively in a structured, target-driven environment. Flexibility to work rotational shifts. Show more

LinkedIn

English Customer Service - C1

Innovative Work Solutions - Egypt

Location: Cairo, EgyptType: دوام كاملPosted:

🚀 WE’RE HIRING | English Customer Service Representatives! 🚀 Looking for your next career opportunity? Join our team at Innovative Work Solutions! 💙 📌 Job Requirements: Fluent English (B2–C1) Excellent communication and active listening skills Strong problem-solving skills Customer-focused attitude Previous Customer Service / Call Center experience is a plus 🕒 Working Hours: 4:00 PM – 1:00 AM 📅 Days Off: Saturday & Sunday 📍 Location: Nasr City, Cairo – near Nozha Bridge 🏢 Work Model: On-site | Full-time ✨ What We Offer: ✔️ Competitive Salary ✔️ Career Growth Opportunities ✔️ Professional Work Environment 📩

LinkedIn

Student Retention Specialist

DFA - Accredited German Institute

Location: Heliopolis, Cairo, EgyptType: دوام كاملPosted:

What if your job was to make sure every student feels supported from day one? At DFA, we’re looking for someone who cares about students as much as we do. You’ll be the main point of contact for our students, helping to give each of them an outstanding experience and a reason to stay with us. What you’ll do: ✅ Send clear, friendly confirmation emails to students ✅ Collect feedback and run surveys to keep improving the student experience ✅ Review and approve requests in our evaluation system ✅ Manage our Google reviews daily ✅ Build long-term, positive relationships and keep students engaged and satisfied throughout their journey ✅ Follow up with students to support retention and reduce drop-off ✅ Handle escalated issues as second-line support and turn them into positive outcomes What we’re looking for: 🔹 Experience in customer service or a similar role, ideally in education (schools, universities, or training centers) 🔹 Excellent communication skills 🔹 Empathy and a genuine interest in supporting students 🔹 A self-motivated, organized team player If you’re passionate about student success and love building strong relationships, we’d love to hear from you! 📩 Please read the full job description and requirements before applying: karriere@dfa-eg.net Show more