هذه الوظيفة لدى Accurate Management، في New Cairo, Cairo, Egypt، بنظام دوام كامل، ونظام العمل عن بُعد. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.
ملف الشركة
عن الشركة
AIiهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.
Accurate Management is a recruitment agency specializing in connecting qualified professionals with meaningful employment opportunities. The company focuses on roles that require strong communication skills, particularly in multilingual environments. One of its current job openings is for a French Speaking Customer Service Representative, indicating an interest in supporting businesses that serve francophone clients. While the exact industry and operational scope are not specified, the emphasis on language proficiency suggests potential involvement in sectors such as international trade, travel, or customer support services. Accurate Management aims to provide reliable staffing solutions by matching candidates' skills with employer needs, ensuring a seamless hiring process without making assumptions beyond the provided information.
الوصف الأصلي
عن الوظيفة
Company Description Accurate Management, founded in 2020 in Egypt, is a consulting company that delivers training and integrated business solutions to help clients strengthen and grow their operations. The organization focuses on best practices across industries and has collaborated with international Asian agencies on national development projects. Accurate Management has strong expertise in monitoring and evaluation for projects and ongoing operations, supporting clients with quality systems and tailored standards. The company promotes continuous improvement and sustainable development to help partners become market leaders. Services are delivered using modern management tools, current technologies, and efficient methodologies to save clients time, effort, and cost.
Role Description This is a full-time remote role for a French Speaking Customer Service Representative. The person in this role will respond to customer inquiries in French and English via phone, email, and chat, ensuring timely, accurate, and courteous support. Daily tasks include handling product and service questions, troubleshooting issues, documenting interactions, and following up to ensure resolution and customer satisfaction. The role also involves collaborating with internal teams to escalate complex cases, identifying recurring problems, and suggesting process improvements. The representative will maintain up-to-date knowledge of company services, adhere to established service standards, and contribute to a positive, inclusive customer experience.
Qualifications
Strong customer-facing skills, including experience as Customer Service Representatives and in Customer Service roles.
Proven ability in Customer Support and maintaining high levels of Customer Satisfaction.
Experience enhancing Customer Experience through empathetic communication and problem-solving.
Fluency in spoken and written French and good command of English.
Excellent communication, active listening, and conflict resolution abilities.
Comfort with remote work, using digital tools, and managing time independently.
Prior experience in consulting, business services, or technology-driven environments is an advantage.
Relevant education or training in business, communications, or a related field is preferred.
to apply
https://www.jobamc.com/r/t3rsbpa
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المسار المهني
نظرة عامة على الدور
AIiهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.
A French Speaking Customer Service Representative provides support to clients by addressing inquiries and resolving issues in French. This role involves maintaining professional communication and ensuring customer satisfaction through accurate information and timely assistance.
مصدر الوظيفة
إعلان الوظيفة الأصلي
تم العثور على هذه الوظيفة من خلالLinkedIn. يمكنك مراجعة الإعلان الأصلي من خلال رابط المصدر قبل التقديم.
حضرتك شغلك معانا كول سنتر احنا شركه خدمات فندقيه وتوريدات عموميه الشغل عباره عن تنزيل اعلانات والرد على العملاء براتب 7000 جنيه ونص 7000 اساسي و500 حافر حضرتك بنعلن وظائف داخل القاهره وخارجها مثل الغردقه وشرم الشيخ شغلك معانا سبع ساعات متواصلين او منفصلين وكمان احنا بندربك قبل بدء العمل فلو الشغل مناسب ليك يا فندم استنى رساله منك عشان نكمل باقي التفاصيل الشركة موجودة في الجيزة – الهرم – سهل حمزة. التقديم متاح من مقر الشركة. تحب أبعتلك اللوكيشن ولا المقر بعيد عليك وتحب التقديم أونلاين؟ قولّ/ي أنسب ليك
Customer Support Agent (B1+ English) Outbound & Email
ETISAL International Group
Location: Cairo, EgyptType: دوام كاملPosted:
Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on customer-centric services. The company specializes in delivering customized, high-value outsourcing solutions that meet the unique needs of each client and help them focus on their core business. ETISAL International combines global coverage, cultural understanding, and industry best practices to provide consultative and innovative services. The organization is committed to transparency, flexibility, integrity, and consistently exceeding client expectations. It also places high importance on human capital, quality standards, and the use of state-of-the-art technologies across various industries.
What We Offer
Net Salary: 13,000 EGP
Social & Medical Insurance
Fully Paid Training Program
2 Rotational Days Off per week
Professional, supportive, and inclusive work environment
Prime office location: Abbasia, Cairo
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering consultative, customized, and innovative outsourcing solutions that address each client’s unique business needs. With strong attention to cultural nuance and industry best practices, ETISAL International supports partners in enhancing customer service while concentrating on their core operations. The company is committed to transparency, flexibility, integrity, and a passion for service, continuously working to exceed client expectations. ETISAL International also places a high value on human capital, quality, and the use of state-of-the-art technologies.
About the Role
We are seeking a highly organized and detail-oriented Back Office Agent to join our Dubai Account team in Abbasia, Cairo. In this role, you will support daily business operations by handling outbound calls, managing email correspondence, and ensuring accurate documentation and record-keeping.
This is an excellent opportunity for individuals looking to build a stable career in a structured and supportive environment. Graduates are strongly encouraged to apply.
Key Responsibilities
Conduct outbound calls to follow up on pending matters and gather required information.
Manage email correspondence, responding to inquiries promptly and professionally.
Process, verify, and maintain documentation and data entry tasks.
Coordinate with internal teams to ensure smooth operations and timely task completion.
Maintain accurate records and follow up on outstanding items.
Qualifications
Bachelor's degree in any discipline.
English proficiency at B1+ to B2 level.
Strong organizational and time-management skills.
High attention to detail and accuracy.
High attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to work effectively in a structured, target-driven environment.
Flexibility to work rotational shifts.
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🚀 WE’RE HIRING | English Customer Service Representatives! 🚀
Looking for your next career opportunity? Join our team at Innovative Work Solutions! 💙
📌 Job Requirements:
Fluent English (B2–C1)
Excellent communication and active listening skills
Strong problem-solving skills
Customer-focused attitude
Previous Customer Service / Call Center experience is a plus
🕒 Working Hours: 4:00 PM – 1:00 AM
📅 Days Off: Saturday & Sunday
📍 Location: Nasr City, Cairo – near Nozha Bridge
🏢 Work Model: On-site | Full-time
✨ What We Offer:
✔️ Competitive Salary
✔️ Career Growth Opportunities
✔️ Professional Work Environment
📩
What if your job was to make sure every student feels supported from day one? At DFA, we’re looking for someone who cares about students as much as we do.
You’ll be the main point of contact for our students, helping to give each of them an outstanding experience and a reason to stay with us.
What you’ll do:
✅ Send clear, friendly confirmation emails to students
✅ Collect feedback and run surveys to keep improving the student experience
✅ Review and approve requests in our evaluation system
✅ Manage our Google reviews daily
✅ Build long-term, positive relationships and keep students engaged and satisfied throughout their journey
✅ Follow up with students to support retention and reduce drop-off
✅ Handle escalated issues as second-line support and turn them into positive outcomes
What we’re looking for:
🔹 Experience in customer service or a similar role, ideally in education (schools, universities, or training centers)
🔹 Excellent communication skills
🔹 Empathy and a genuine interest in supporting students
🔹 A self-motivated, organized team player
If you’re passionate about student success and love building strong relationships, we’d love to hear from you!
📩 Please read the full job description and requirements before applying: karriere@dfa-eg.net
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