هذه الوظيفة لدى Bosch Africa، في Sheraton El Matar, Cairo, Egypt، بنظام دوام كامل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.
ملف الشركة
عن الشركة
AIiهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.
Bosch Africa is a dynamic organization focused on providing innovative solutions across various sectors. While specific industry details are not provided, the company's recruitment of a General Accountant on a one-year contract suggests involvement in financial management and operational support roles. This position, which is outsourced, indicates that Bosch Africa may engage external expertise to manage accounting functions efficiently. The company likely operates within a business environment requiring structured financial oversight and compliance. As an employer, Bosch Africa seeks professionals who can contribute to organizational stability and growth through accurate record-keeping and strategic financial planning. The absence of detailed industry information means the profile is based on inferred operational needs rather than confirmed business specifics.
الوصف الأصلي
عن الوظيفة
Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.
Join in and feel the difference.
Job Description
The Customer Supply Chain Consultant serves as the primary point of contact between the company and customers, ensuring efficient order-to-cash operations and a high level of customer service. This role is responsible for managing customer orders, coordinating logistics activities, handling claims and returns, supporting export operations, and collaborating with internal stakeholders to ensure timely deliveries and customer satisfaction.
Key Responsibilities:
Order Management: Process customer orders, monitor order fulfillment, and manage backorders while providing timely updates to customers.
Customer Support: Handle customer inquiries related to orders, deliveries, claims, and product availability.
Logistics Coordination: Liaise with warehouses, transportation providers, and logistics partners to ensure smooth delivery operations.
Claims & Returns: Coordinate and monitor customer claims, returns, and reverse logistics processes.
Export Support: Facilitate export documentation and transportation processes for international shipments.
Reporting & Documentation: Maintain accurate documentation and prepare reports related to supply chain activities.
Process Improvement: Support automation and continuous improvement initiatives within customer and order management processes.
Cross-Functional Collaboration: Work closely with Sales, Finance, and Logistics teams to resolve customer issues and enhance service performance.
Qualifications
Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.
Minimum 3 years of experience in Supply Chain, Logistics, or Customer Service within a multinational environment.
SAP experience is mandatory.
Good understanding of supply chain and export processes.
Proficiency in Microsoft Office.
Fluent English communication skills.
Strong customer service, communication, analytical, and problem-solving skills.
Ability to work under pressure and collaborate effectively within a team.
Additional Information
Excellent teamwork and communication skills, with the ability to collaborate effectively across departments and with logistics service providers
Confident and professional manner when interacting with internal teams and external partners
Mobility and flexibility to work across different time zones, including weekends as needed
Willingness and ability to travel during working hours
Strong cross-cultural communication skills and openness to working with diverse international teams
Autonomous and able to work independently with minimal supervision
Responsible, reliable, and self-motivated approach to tasks and deadlines
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المسار المهني
نظرة عامة على الدور
AIiهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.
This role involves advising customers on logistics solutions to support sales operations. The advisor ensures timely and efficient delivery of products while maintaining customer satisfaction.
مصدر الوظيفة
إعلان الوظيفة الأصلي
تم العثور على هذه الوظيفة من خلالLinkedIn. يمكنك مراجعة الإعلان الأصلي من خلال رابط المصدر قبل التقديم.
حضرتك شغلك معانا كول سنتر احنا شركه خدمات فندقيه وتوريدات عموميه الشغل عباره عن تنزيل اعلانات والرد على العملاء براتب 7000 جنيه ونص 7000 اساسي و500 حافر حضرتك بنعلن وظائف داخل القاهره وخارجها مثل الغردقه وشرم الشيخ شغلك معانا سبع ساعات متواصلين او منفصلين وكمان احنا بندربك قبل بدء العمل فلو الشغل مناسب ليك يا فندم استنى رساله منك عشان نكمل باقي التفاصيل الشركة موجودة في الجيزة – الهرم – سهل حمزة. التقديم متاح من مقر الشركة. تحب أبعتلك اللوكيشن ولا المقر بعيد عليك وتحب التقديم أونلاين؟ قولّ/ي أنسب ليك
Customer Support Agent (B1+ English) Outbound & Email
ETISAL International Group
Location: Cairo, EgyptType: دوام كاملPosted:
Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on customer-centric services. The company specializes in delivering customized, high-value outsourcing solutions that meet the unique needs of each client and help them focus on their core business. ETISAL International combines global coverage, cultural understanding, and industry best practices to provide consultative and innovative services. The organization is committed to transparency, flexibility, integrity, and consistently exceeding client expectations. It also places high importance on human capital, quality standards, and the use of state-of-the-art technologies across various industries.
What We Offer
Net Salary: 13,000 EGP
Social & Medical Insurance
Fully Paid Training Program
2 Rotational Days Off per week
Professional, supportive, and inclusive work environment
Prime office location: Abbasia, Cairo
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering consultative, customized, and innovative outsourcing solutions that address each client’s unique business needs. With strong attention to cultural nuance and industry best practices, ETISAL International supports partners in enhancing customer service while concentrating on their core operations. The company is committed to transparency, flexibility, integrity, and a passion for service, continuously working to exceed client expectations. ETISAL International also places a high value on human capital, quality, and the use of state-of-the-art technologies.
About the Role
We are seeking a highly organized and detail-oriented Back Office Agent to join our Dubai Account team in Abbasia, Cairo. In this role, you will support daily business operations by handling outbound calls, managing email correspondence, and ensuring accurate documentation and record-keeping.
This is an excellent opportunity for individuals looking to build a stable career in a structured and supportive environment. Graduates are strongly encouraged to apply.
Key Responsibilities
Conduct outbound calls to follow up on pending matters and gather required information.
Manage email correspondence, responding to inquiries promptly and professionally.
Process, verify, and maintain documentation and data entry tasks.
Coordinate with internal teams to ensure smooth operations and timely task completion.
Maintain accurate records and follow up on outstanding items.
Qualifications
Bachelor's degree in any discipline.
English proficiency at B1+ to B2 level.
Strong organizational and time-management skills.
High attention to detail and accuracy.
High attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to work effectively in a structured, target-driven environment.
Flexibility to work rotational shifts.
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🚀 WE’RE HIRING | English Customer Service Representatives! 🚀
Looking for your next career opportunity? Join our team at Innovative Work Solutions! 💙
📌 Job Requirements:
Fluent English (B2–C1)
Excellent communication and active listening skills
Strong problem-solving skills
Customer-focused attitude
Previous Customer Service / Call Center experience is a plus
🕒 Working Hours: 4:00 PM – 1:00 AM
📅 Days Off: Saturday & Sunday
📍 Location: Nasr City, Cairo – near Nozha Bridge
🏢 Work Model: On-site | Full-time
✨ What We Offer:
✔️ Competitive Salary
✔️ Career Growth Opportunities
✔️ Professional Work Environment
📩
What if your job was to make sure every student feels supported from day one? At DFA, we’re looking for someone who cares about students as much as we do.
You’ll be the main point of contact for our students, helping to give each of them an outstanding experience and a reason to stay with us.
What you’ll do:
✅ Send clear, friendly confirmation emails to students
✅ Collect feedback and run surveys to keep improving the student experience
✅ Review and approve requests in our evaluation system
✅ Manage our Google reviews daily
✅ Build long-term, positive relationships and keep students engaged and satisfied throughout their journey
✅ Follow up with students to support retention and reduce drop-off
✅ Handle escalated issues as second-line support and turn them into positive outcomes
What we’re looking for:
🔹 Experience in customer service or a similar role, ideally in education (schools, universities, or training centers)
🔹 Excellent communication skills
🔹 Empathy and a genuine interest in supporting students
🔹 A self-motivated, organized team player
If you’re passionate about student success and love building strong relationships, we’d love to hear from you!
📩 Please read the full job description and requirements before applying: karriere@dfa-eg.net
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