Social Media Monitoring Executive

Position: Social Media Moderator Location: Miami, Alexandria, Egypt Job Type: Full-time from the site. Company: Trimize. About the Role: Trimize is looking for a dedicated and detail-oriented Social Media Moderator with at least 1 year of experience in the cosmetics or beauty industry. You will be responsible for managing online interactions, ensuring timely and professional responses, and maintaining a positive brand presence across all platforms, and following up with the teams and shipping companies. Key Responsibilities: Monitor and respond to comments, messages, and reviews across all social media platforms and groups in a professional and timely manner. Engage with followers to build community and loyalty. Engage with teams, clients and shipping companies. Collaborate with the content and marketing team to align responses with campaign goals. Report any unusual activity, sentiment changes, or brand mentions to relevant teams. Maintain the brand tone of voice and identity in all interactions. Escalate sensitive issues or inquiries to the appropriate department. Qualifications & Requirements: Minimum 1 year of experience in social media moderation, preferably in the beauty or cosmetics industry. Strong written communication skills in both Arabic and English. Passion for cosmetics and a deep understanding of customer concerns in the beauty field. Familiarity with moderation tools ( e.g Meta Business Suite) is a plus. Ability to work under pressure and manage multiple platforms simultaneously. Strong attention to detail, patience, and professionalism. Benefits: Competitive salary. Friendly and supportive work environment. Opportunity to grow within a fast-expanding cosmetics brand. One day off. Medical and social insurance provided. How to Apply? Send your CV to hr@trimize.com and mention Social Media Moderator in the subject line. Show more

Brainlake is looking for a senior bilingual copywriter, fluent in Arabic and English, to join a 12-month remote engagement on large digital transformation programmes for leading organisations in the GCC. You will own copy across websites, digital platforms and digital communications. That means turning complex strategies, services and policies into clear, consistent and audience-appropriate content in both languages. You will work closely with strategy, UX/UI and delivery teams, and with senior client stakeholders. The work moves quickly, is structured and is held to a very high quality bar. Content has to be precise, on-brand and ready for executive review. What You'll Do Write, edit and transcreate copy in Arabic and English for websites, portals, mobile apps and other digital platforms, including UX/microcopy, landing pages, service descriptions and navigation labels Produce digital communications such as email campaigns, newsletters, announcements, social media content, push notifications and campaign messaging Make sure the Arabic content is written natively, not translated literally, so it reads naturally and stays culturally relevant while carrying the same intent and impact as the English Develop and apply tone-of-voice guidelines, bilingual style guides and terminology glossaries so messaging is consistent across all channels Work with UX/UI designers to shape content inside user journeys, wireframes and prototypes, including right-to-left (RTL) layout considerations Turn client briefs, brand strategy and research insights into content structures and messaging frameworks Take part in client workshops and review cycles, present content rationale clearly, and incorporate feedback from senior stakeholders Own content quality from end to end, proofreading and reviewing your own work and the team's for accuracy, consistency and adherence to standards Manage several workstreams and deadlines at once in a structured, document-driven delivery environment Requirements Native-level fluency in Arabic (Modern Standard Arabic) and professional fluency in English, written and spoken 6+ years of copywriting experience, with a strong focus on digital channels (websites, platforms, apps, campaigns) A portfolio showing bilingual digital work, ideally covering both UX/microcopy and marketing or communications Proven ability to transcreate and localise content between Arabic and English, not only translate it Experience working with enterprise, government or semi-government clients, preferably in the GCC Strong understanding of digital content best practice: readability, accessibility, information hierarchy and SEO rules Excellent attention to detail, with the ability to deliver polished, review-ready content under tight timelines Confident communicator who can present and defend content decisions to senior stakeholders Comfortable working remotely and independently across time zones, with availability during GCC business hours Good to Have Experience on projects for top-tier consulting firms, or within a consulting environment Familiarity with Gulf Arabic and with local cultural nuances across GCC markets Experience with CMS platforms (e.g. Sitecore, Adobe Experience Manager, WordPress) and design tools (Figma) Background in UX writing or content design, including building content for design systems Experience creating content governance frameworks, editorial calendars or content audits Knowledge of Arabic SEO and of search behaviour in Arabic Experience with AI-assisted writing and translation tools, with a sound sense of where they work A degree in Communications, Journalism, Translation, Marketing or a related field Show more

WE ARE HIRING | Junior E-Commerce Specialist CROSSLAND Bags and Luggage looking for a motivated and detail-oriented Junior E-Commerce Specialist to join our team! Key Responsibilities Order Processing: Prepare and manage daily orders from Amazon, Noon, Jumia, and our website. Product Content: Write and optimize product titles, bullet points, descriptions, and listings across all platforms. Social media: Create and publish engaging posts for Facebook, Instagram, and TikTok. Meta Ads: Set up, manage, and monitor advertising campaigns on Facebook and Instagram. Please Carefully Read Below Requirements Before Applying Requirements 1–3 years of experience in E-Commerce or Digital Marketing. Good written English and Excel/Google Sheets skills. Familiar with online marketplaces Ads Manager (WooCommerce, Amazon, Noon and Jumia) and Social Media Platforms Ads Manager (Facebook, Instagram and TikTok) Attention to detail, organization, and willingness to learn. 6th October city residing preferably. Location: 6th October city Employment Type: Full-Time / On Site Level: Junior Level Show more

Company Description Trimize is Egypt’s first premium grooming e‑commerce brand, specializing in safe, injury‑proof body trimmers for sensitive‑area care. The company’s flagship devices feature ceramic and stainless‑steel blades, waterproof ergonomic designs, and gentle‑touch technology for a comfortable grooming experience. Trimize focuses on high-quality products backed by a 1‑year warranty and an injury protection guarantee, building trust with customers who value safety and reliability. As a growing brand, Trimize offers opportunities for team members to help shape customer experience and community standards in a fast-paced, consumer-focused environment. Role Description The Moderator role is a full-time, on-site position based in Alexandria, Egypt. The Moderator will review and manage user-generated content across digital platforms, ensuring that posts, comments, and messages align with Trimize’s community guidelines and brand values. Daily tasks include monitoring social media and e‑commerce channels, responding to customer inquiries and feedback, escalating issues to relevant teams, and maintaining a respectful and safe environment for all users. The Moderator will collaborate closely with customer support and marketing teams, provide insights on recurring issues or trends, and help refine moderation policies and workflows to improve overall customer experience. Qualifications Ability to review and assess online content objectively, apply clear community guidelines, and make consistent moderation decisions. Strong written communication skills in English and Arabic, with the ability to respond clearly, professionally, and empathetically to diverse audiences. Comfort working with social media platforms, e‑commerce dashboards, and basic moderation or ticketing tools. Attention to detail, strong judgment, and the ability to handle sensitive topics with discretion and neutrality. Proven time-management skills, reliability in a full-time on-site setting, and the ability to work in shifts if required. Previous experience in moderation, customer support, or community management is preferred but not mandatory. Familiarity with grooming, self-care, or consumer products is an advantage, along with an interest in e‑commerce and digital communities. High school diploma or bachelor’s degree in a relevant field (e.g., Communications, Media, Business) is beneficial. Show more