Telesales Representative

سيلز إن دور داخل فروع اتصالات. يشترط خريجيين فقط من مؤهلات عليا وإتمام الخدمة العسكرية للشباب. يتم توفير تامينات طبية واجتماعية. العمل 8 ساعات متغيرة (5 ايام + يومين اجارة).

Job Title B2B Renewal Specialist - English Speaker Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day – majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a Sales Manager Show more

About the Role We are seeking a results-driven and highly motivated Telesales Agent to join our Dubai Account team in Abbasia, Cairo. In this role, you will proactively reach out to potential and existing customers, present products and services, and close sales over the phone. This is a high-impact role for a sales professional who thrives in a target-driven environment and is motivated by uncapped earning potential. If you have a proven track record in outbound sales, we want to hear from you. Key Responsibilities Conduct outbound sales calls to prospective and existing customers. Present and promote products and services effectively over the phone. Identify customer needs and recommend suitable solutions. Close sales and consistently achieve monthly targets. Maintain accurate records of all sales activities and customer interactions. Follow up on leads and build long-term customer relationships. Qualifications Proven experience in telesales or outbound sales is required. English proficiency at B1+ to B2 level. Excellent verbal communication and persuasion skills. Strong negotiation and closing abilities. Ability to perform effectively in a target-driven environment. Flexibility to work rotational shifts (last shift ends at 12 AM). Compensation & Benefits Net Salary: 13,000 EGP Uncapped Commission: Up to 40,000 EGP per month (High earning potential!) Social & Medical Insurance Fully funded paid training program Professional, supportive, and performance-driven work environment Prime office location: Abbasia, Cairo Show more

Key Responsibilities Customer Engagement & Sales: Welcome customers, provide expert guidance on our collectible lines (Hot Wheels, Pokémon TCG, pop-culture merchandise), and actively drive daily store sales targets. Store Presentation & Merchandising: Maintain impeccable visual merchandising standards, ensuring shelves, displays, and feature tables are clean, organized, and fully stocked. Product Expertise: Build deep knowledge of our specialized product categories to assist collectors, hobbyists, and families with recommendations. Inventory & Stock Handling: Assist with receiving shipments, restocking floor inventory, conducting cycle counts, and managing stock accuracy. POS & Cash Management: Handle sales transactions efficiently using the store POS system while ensuring accurate daily reconciliations. Requirements & Qualifications Experience: 1–2 years of experience in retail sales, customer service, or fast-paced store environments (experience in toys, lifestyle, or specialty retail is a strong plus). Passion & Energy: A genuine enthusiasm for pop culture, toys, collectibles, or automotive die-cast culture. Communication Skills: Fluent in Arabic with strong conversational English; excellent interpersonal skills and a friendly, approachable demeanor. Team Player: Highly reliable, adaptable, and able to work flexible retail shifts. What We Offer Competitive base salary with performance-based sales incentives. Comprehensive training on exclusive global brands and products. An exciting, dynamic work culture surrounded by the coolest collectibles in the market. Real opportunities for career growth within our expanding retail network. Show more