Quality Specialist
Dow
Company Description SHIFA Hospital is a modern healthcare facility dedicated to delivering safe, high-quality patient care in New Cairo. The hospital focuses on clinical excellence, adherence to international standards, and continuous improvement of medical and support services. Multidisciplinary teams work together to provide compassionate care and a reliable patient experience. SHIFA Hospital encourages professional growth, structured training, and collaboration across departments to enhance quality and patient safety. Role Description The Quality Specialist is a full-time, on-site role based at SHIFA Hospital in New Cairo. The role involves monitoring and evaluating clinical and non-clinical processes, conducting regular quality audits, and supporting implementation of quality assurance and quality control procedures. The Quality Specialist will collect and analyze data, prepare reports, and help identify trends, risks, and opportunities for improvement. Responsibilities include collaborating with medical and administrative teams, supporting accreditation and compliance activities, and assisting in developing policies, protocols, and training materials related to quality and patient safety. Qualifications Candidates should possess strong Analytical Skills to collect, interpret, and report quality-related data. Candidates should possess Quality Assurance and Quality Control skills to maintain standards and ensure consistent service delivery. Candidates should possess Quality Auditing skills to plan, conduct, and document internal audits and compliance reviews. Candidates should possess effective Communication skills to collaborate with multidisciplinary teams and present findings clearly. Bachelor’s degree in healthcare management, nursing, pharmacy, or a related field; advanced certifications in quality or patient safety are an advantage. Experience in hospital or healthcare quality management, accreditation standards (e.g., JCI or equivalent), and policy implementation is preferred. Strong attention to detail, ability to prioritize tasks, and proficiency with office and data analysis software. Commitment to ethical practice, patient-centered care, and continuous improvement. Show more
