ملخص JobPlatform
نظرة سريعة على الوظيفة
هذه الوظيفة لدى Digital Reality Corp، في Cairo, Egypt، بنظام دوام كامل، ونظام العمل من مقر العمل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.
About Us
Digital Reality Corp (DRC) is a technology-first digital building measurement and spatial intelligence business, combining specialist surveying expertise with proprietary software, advanced 3D capture technology, computer vision, and machine learning.
At the foundation of our business is the accurate capture and measurement of the built environment. Through Stak, our teams digitally survey buildings at scale and transform real-world spaces into trusted, verified digital information. Our core services include 3D laser scanning and point-cloud capture, verified building and area measurement reports, floor plans, scan-to-CAD, scan-to-BIM/Revit, 360° imagery and digital building records. These outputs support property owners, operators and professionals across real estate, construction, facilities management and asset management.
What differentiates DRC is the technology and intelligence we build around this core surveying capability. Our proprietary platforms, automated processing workflows, computer vision and machine-learning technology enable us to capture, process and structure building information consistently at scale, improving speed, quality and the value that can be extracted from spatial data.
Through Spatial-IQ, we extend this capability beyond individual building deliverables, helping large property owners and operators create, manage and utilise structured spatial data across entire portfolios. Spatial-IQ brings together verified building information, spatial context and portfolio-level intelligence, enabling organisations to better understand, analyse and manage their physical estates.
We have digitised more than 180,000 buildings and over 390 million sq ft of real estate. Our global network of certified Digital Surveyors, supported by proprietary AI-driven workflows and centralised production capabilities, enables us to deliver consistent, scalable and insurance-backed outcomes across multiple markets.
At DRC, our core surveying expertise provides the trusted data foundation, while our technology, automation and spatial intelligence capabilities turn that information into connected, actionable insight for the built world.
About The Role
The GDC Production & Operations Manager will be the senior operational lead within our Global Delivery Centre in Egypt, responsible for building, managing and developing the local team while ensuring the successful delivery of Stak Verified and Spatial IQ production.
This is initially a hands-on role. The successful candidate will combine strong production and technical capability with excellent people management, project coordination and operational leadership skills. As the GDC grows, the role will develop into broader management of the centre, its people and operational performance.
Responsibilities
GDC & Team Leadership:
Act as the senior on-site lead for the Egypt Global Delivery Centre and take responsibility for the day-to-day running of the team and office.
Build, manage and develop a high-performing GDC team, initially across Digital Production, Quality Control and Partner Administration.
Support recruitment, onboarding and training as the team grows.
Manage day-to-day team performance, workload, availability and resourcing.
Create a positive, collaborative and accountable working environment.
Conduct regular one-to-ones, performance reviews and development conversations.
Identify individual and team training requirements and establish clear development pathways.
Act as the first point of escalation for local team and operational matters.
Work closely with the Head of Operations and wider UK team to ensure the GDC remains aligned with business priorities.
Production Management & Delivery:
Actively undertake Stak Verified and Spatial IQ production, particularly during the initial establishment and growth of the GDC.
Maintain a strong hands-on understanding of production workflows, tools, standards and expected outputs.
Lead the day-to-day management of Stak Verified and Spatial IQ production across the GDC.
Allocate and prioritise production workload according to project deadlines, capacity and business priorities.
Provide hands-on technical support to Digital Producers, stepping into production where required to support delivery.
Lead by example in demonstrating expected production quality, efficiency and working practices.
Maintain visibility of the production pipeline and ensure appropriate resources are allocated to meet delivery requirements.
Monitor individual and team productivity against agreed targets, including SqFt per day.
Identify and resolve production blockers, technical queries and workflow issues.
Ensure the team consistently follows established production processes, standards and quality requirements.
Support the testing, implementation and continuous improvement of new production workflows and tools.
As the GDC grows, transition from a significant hands-on production contribution towards broader production management, while retaining the technical capability to support and guide the team.
Quality & Delivery:
Take overall responsibility for the quality of deliverables produced by the GDC.
Establish a strong quality-first culture across the production team.
Ensure appropriate self-QC and formal QC processes are followed before deliverables are released.
Work closely with QC resources to ensure feedback is clear, actionable and used to improve future performance.
Ensure projects are delivered accurately, consistently and within agreed timelines.
Escalate significant quality or delivery risks to the Head of Operations.
Project & Resource Coordination:
Coordinate multiple concurrent projects through the production lifecycle.
Monitor project progress against agreed scope, timelines and deliverables.
Work cross-functionally with Project Management, Digital Survey, Sales, Operations, Technology and other relevant teams to ensure smooth project delivery.
Ensure production requirements and project information are clearly communicated to the team.
Identify resource constraints, dependencies and delivery risks early and coordinate appropriate action.
Maintain accurate visibility of team capacity, annual leave and availability to support effective resource planning.
Project & Resource Coordination:
Establish and manage clear KPIs across the GDC production team.
Monitor metrics including SqFt per day, quality, utilisation, project delivery and individual/team performance.
Maintain accurate reporting on production capacity, workload and project status.
Use performance data to identify bottlenecks, training requirements and opportunities for improvement.
Provide regular GDC performance and capacity updates to the Head of Operations.
Support data-driven resource and headcount planning as the centre grows.
Establish and embed clear production processes, responsibilities and accountability across the GDC.
Continuously review workflows to identify opportunities to improve quality, productivity and scalability.
Conduct project reviews and use lessons learned to improve future delivery.
Work with Operations and Technology teams to develop and improve internal tools and workflows.
Support the documentation and standardisation of processes as new capabilities are introduced into the GDC.
Training & Development:
Deliver hands-on coaching and technical support to the team.
Maintain and continuously improve production training materials and documentation.
Identify high-performing team members who can develop into QC, specialist and future leadership roles.
Implement structured support and performance improvement plans where individuals are not meeting required standards or KPIs.
Experience & Capabilities
Strong experience within digital production, measured survey, spatial data, architectural production or a related environment.
Experience managing or supervising a production or technical team.
Strong understanding of production workflows and quality control.
Experience coordinating multiple projects and competing deadlines.
Demonstrable ability to coach, train and develop team members.
Strong organisational and resource planning skills.
Comfortable using performance data and KPIs to manage team performance.
Excellent communication and interpersonal skills.
Strong problem-solving skills with the ability to make day-to-day operational decisions.
Experience establishing or improving processes and workflows.
Able to work effectively with international and cross-functional teams.
NB: The successful candidate will be required to pass our security screening procedures and those of our clients where applicable.
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المهارات
المهارات المطلوبة
Machine LearningComputer Vision