Customer Success Specialist "Software"

The role focuses primarily on Power BI development and platform administration, alongside a strong understanding of data warehousing, dimensional modeling, and ETL/ELT processes. You will collaborate with business and technical stakeholders to deliver maintainable reporting solutions and support the evolution of the company's data architecture. Key Responsibilities Design, develop, and maintain Power BI dashboards and reports using DAX and Power Query (M) Build and optimize data models to ensure reporting accuracy and performance Administer the Power BI environment, including datasets, workspaces, gateways, and service accounts Manage Power BI access, licensing, refresh failures, and platform-related issues Implement and maintain Row-Level Security (RLS) and data governance controls to meet security and audit requirements Document dashboard logic, data sources, business definitions, and reporting processes Gather and clarify reporting requirements with business stakeholders and translate them into maintainable BI solutions Work with SQL and relational databases to support reporting and data analysis Apply data warehouse concepts and dimensional modeling principles, including star and snowflake schemas Understand ETL/ELT processes and how data pipelines feed BI reporting layers Support the evolution of Power BI architecture as new data sources and semantic models are introduced through the Data Warehouse initiative Requirements Bachelor's degree in Computer Science, Information Technology, or a related field 5+ years of hands-on Power BI development experience Strong proficiency in DAX, Power Query (M), and data modeling Strong SQL and Advanced SQL skills, with experience working with relational databases Solid understanding of data warehouse concepts and dimensional modeling, including star and snowflake schemas Working knowledge of ETL/ELT processes and their integration with BI reporting Practical experience implementing Row-Level Security (RLS) and data governance practices Experience with Power BI platform administration, including workspaces, datasets, gateways, and refresh management Strong analytical, documentation, problem-solving, and communication skills Fluency in both Arabic and English, spoken and written Preferred Qualifications Microsoft Power BI Data Analyst certification (PL-300) or equivalent Exposure to Microsoft Azure or Microsoft Fabric Experience working in a BI environment undergoing a Data Warehouse implementation or platform migration Show more

Job Description: Senior QA Engineer (Selenium) Job Title: Senior QA Engineer Experience: 4+ Years Work Model: Hybrid Job Summary We are looking for an experienced Senior QA Engineer with strong expertise in Selenium automation testing to ensure the quality, reliability, and performance of software applications. The ideal candidate will be responsible for developing and maintaining automated test scripts, identifying defects, and collaborating with development teams to deliver high-quality software. Key Responsibilities Design, develop, and maintain automated test scripts using Selenium WebDriver. Create and execute test plans, test cases, and test scenarios for web applications. Perform functional, regression, integration, and end-to-end testing. Identify, document, track, and report software defects. Collaborate with developers, business analysts, and product owners to understand requirements and acceptance criteria. Integrate automated tests into CI/CD pipelines. Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives. Analyze test results and provide detailed QA reports. Mentor junior QA engineers and contribute to improving QA processes and automation frameworks. Requirements 4+ years of experience in Software Quality Assurance. Strong hands-on experience with Selenium WebDriver. Proficiency in at least one programming language, such as Java, Python, or C#. Experience with automation testing frameworks such as TestNG, JUnit, or PyTest. Solid understanding of API testing using tools such as Postman or REST Assured. Experience with CI/CD tools such as Jenkins or GitLab CI. Familiarity with version control systems such as Git. Strong knowledge of SDLC, STLC, Agile methodologies, and software testing principles. Experience with defect tracking tools such as Jira. Strong analytical, problem-solving, and communication skills. Preferred Qualifications Experience with performance testing tools such as JMeter. Familiarity with cloud testing environments. Experience with BDD frameworks such as Cucumber. ISTQB certification is a plus. Show more

🚀 We’re Hiring | #Software_Project_Manager 📍 Location: Maadi, Cairo 💼 Work Mode: On-site Amjaad Technology specializes in #Software_Development, #IoT, #Smart_Utilities, and #Digital_Transformation, and is looking for an experienced Software Project Manager to join our team. 🔹 #Key_Responsibilities: • Act as the main point of contact for clients throughout the project lifecycle. • Manage the client journey step by step, from initial requirements gathering through delivery and post-delivery support. • Gather, understand, document, and communicate client requirements with the relevant internal teams. • Coordinate with Software, Project Management, Technical Support, and other stakeholders to ensure requirements are clearly understood and delivered.• Develop and follow up on project timelines, milestones, and delivery schedules with the concerned teams. • Ensure deliverables are completed and delivered to clients according to the agreed timelines. • Conduct and coordinate client onboarding, ensuring clients understand the solution, processes, and required steps. • Maintain regular communication with clients and provide updates on project progress, deliverables, and any potential delays or issues. • Coordinate with the After-Sales team to ensure a smooth transition from delivery to ongoing support. • Follow up on technical issues after delivery and coordinate with the Technical Support team to ensure timely resolution. • Handle client concerns, requests, and escalations while maintaining professional, customer-focused relationships. • Ensure proper documentation and handover throughout the project and post-delivery stages.• Monitor client satisfaction and identify opportunities to improve the overall customer experience. 🔹 #Requirements: • 5+ years of experience in Software Project Management, Software Delivery, Implementation, Customer Success, or a similar role. • Strong understanding of software implementation and delivery processes.• Experience in client-facing roles with strong stakeholder management skills. • Good understanding of software projects, requirements gathering, testing, deployment, and technical support processes. • Strong project coordination and timeline management skills. • Excellent English communication skills, both written and spoken, are a must. • Excellent communication, negotiation, and problem-solving skills. • Ability to manage multiple projects, clients, and priorities simultaneously. • Strong ownership, organization, and follow-up skills. ⭐ If you are passionate about technology, project management, client success, and delivering solutions from requirements gathering to post-go-live support, we’d love to hear from you! 📩 Send your CV to: M.nagy@amjaadiot.com 📌 Email Subject: Software Project Manager#Hiring #SoftwareProjectManager #ProjectManagement #SoftwareDevelopment #AmjaadTechnology #CareerOpportunity Show more

🥽 We’re Hiring: AR/VR Developer | Extended Reality Specialist 🕒 Employment Type: Full-Time 💼 Level: Mid-Level to Senior We are seeking an innovative and technically skilled AR/VR Developer | Extended Reality Specialist to design, develop, and deliver immersive Augmented Reality (AR), Virtual Reality (VR), and Extended Reality (XR) experiences. This role combines software development, 3D interaction design, real-time rendering, spatial computing, and immersive technology to create engaging applications for entertainment, training, simulation, education, enterprise, and other interactive environments. 🎯 Key Responsibilities • Design, develop, test, and maintain AR, VR, and XR applications and experiences. • Translate product concepts, user requirements, and creative ideas into interactive immersive experiences. • Develop real-time 3D applications using modern XR development frameworks and game engines. • Build immersive environments, interactive objects, user interfaces, and spatial interactions. • Implement tracking, locomotion, object interaction, gesture recognition, and controller-based interactions. • Develop intuitive interaction systems for VR headsets, AR devices, mobile platforms, and other XR hardware. • Integrate spatial computing capabilities, environmental understanding, and real-world object interactions. • Develop AR features such as image recognition, plane detection, spatial anchors, object placement, and environment mapping. • Develop VR experiences including immersive simulations, training environments, virtual spaces, and interactive scenarios. • Integrate 3D models, animations, audio, visual effects, and interactive assets into XR applications. • Optimize applications for frame rate, latency, memory usage, rendering performance, and device limitations. • Conduct testing across different XR devices, platforms, operating systems, and hardware configurations. • Troubleshoot tracking issues, rendering problems, interaction bugs, performance bottlenecks, and device compatibility issues. • Collaborate with 3D artists, UX/UI designers, product managers, engineers, and content creators. • Develop prototypes and proof-of-concept experiences to validate new XR concepts and technologies. • Integrate APIs, SDKs, sensors, cameras, controllers, and external hardware where required. • Implement spatial audio and immersive sound interactions where appropriate. • Develop multiplayer, collaborative, or networked XR experiences when required. • Support integration with backend services, databases, analytics platforms, and cloud technologies. • Collect and analyze user feedback and behavioral data to improve usability and immersion. • Apply human-centered design principles to reduce motion discomfort and improve user accessibility. • Maintain clean, scalable, modular, and well-documented code. • Participate in code reviews, technical discussions, sprint planning, and development activities. • Work with QA teams to define test cases and resolve technical and usability issues. • Research emerging XR technologies, devices, frameworks, interaction techniques, and industry trends. • Evaluate new hardware and software platforms for potential integration into future XR projects. • Prepare technical documentation, development guidelines, and deployment procedures. • Support application deployment, updates, maintenance, and post-release improvements. • Establish development best practices for immersive technology projects. • Contribute to innovation initiatives involving spatial computing, digital twins, simulation, and immersive experiences. ✅ Requirements • Bachelor’s degree in Computer Science, Software Engineering, Game Development, Interactive Media, Computer Graphics, or a related field. • Proven professional experience in AR, VR, MR, XR, 3D application development, or immersive technology. • Strong programming skills in C#, C++, JavaScript, or other relevant programming languages. • Hands-on experience with Unity, Unreal Engine, or other real-time 3D development platforms. • Strong understanding of 3D mathematics, vectors, transforms, coordinate systems, and spatial interactions. • Experience developing applications for VR headsets, AR devices, mobile platforms, or other XR hardware. • Familiarity with XR frameworks and SDKs such as OpenXR, ARKit, ARCore, or equivalent technologies. • Understanding of 3D rendering, shaders, lighting, materials, animation, and real-time graphics. • Experience implementing user interactions using controllers, hand tracking, gestures, gaze, or spatial input. • Knowledge of spatial tracking, SLAM, environment mapping, spatial anchors, and positional tracking is advantageous. • Experience optimizing real-time applications for performance and device constraints. • Familiarity with 3D modeling and asset pipelines is beneficial. • Understanding of UX/UI principles for immersive and spatial interfaces. • Experience integrating APIs, SDKs, sensors, cameras, or external hardware is advantageous. • Knowledge of multiplayer and networked application development is beneficial. • Familiarity with cloud services, backend integration, and analytics platforms is an advantage. • Strong debugging and problem-solving capabilities. • Excellent understanding of software development lifecycle and version-control practices. • Experience with Git, Perforce, or equivalent source-control systems. • Strong communication and collaboration skills. • Ability to work effectively with designers, artists, engineers, product teams, and other stakeholders. • Creative mindset with strong interest in immersive technology and emerging digital experiences. • Ability to manage multiple development tasks and meet project deadlines. • Strong attention to detail and commitment to delivering high-quality immersive experiences. • Experience with technical prototyping, rapid experimentation, or R&D projects is beneficial. • A portfolio demonstrating AR, VR, XR, 3D, or immersive technology projects is preferred. • Relevant certifications or specialized training in XR, Unity, Unreal Engine, 3D development, or spatial computing are advantageous. 🌟 What We Offer • Competitive salary and comprehensive employee benefits. • Opportunity to work on innovative AR, VR, and XR projects. • Exposure to emerging spatial-computing technologies and immersive platforms. • Access to modern XR hardware, development tools, and software technologies. • Opportunities to develop applications across multiple industries and use cases. • Professional development and technical training opportunities. • Support for learning new XR frameworks, development platforms, and emerging technologies. • Collaboration with experienced developers, designers, 3D artists, and technology specialists. • Opportunities to participate in research, prototyping, and innovation projects. • Recognition for technical innovation and successful immersive experiences. • Career progression toward Senior XR Developer, AR/VR Technical Lead, XR Solutions Architect, Immersive Technology Manager, or Head of XR Development. 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