Strategy Execution & KPIs Consultant

QNB Egypt is a financial services provider offering diverse employment opportunities across various sectors. The company's recruitment of roles such as Call Center Representative digibank, Direct Sales Agent, Marketing Lead - QNB Leasing Company, and Call Center Representative suggests involvement in banking, sales, and customer service operations. These positions indicate potential activities in digital banking, direct marketing, and financial leasing services. While the exact nature of its business is not fully specified, the job titles imply a focus on client engagement, sales, and operational support within the financial industry. QNB Egypt likely operates in an environment requiring strong communication skills, customer service orientation, and market awareness. The company's offerings reflect a range of career paths for individuals seeking roles in finance-related sectors with opportunities for growth and development.

Narrative Description: Execute all actions related to /associated with rolling out of the completed projects to ensure successful and smooth execution and alignment with the bank’s strategic direction. Act as a reference point for the bank’s business lines with the purpose of providing them with the necessary consultation on their regular processing of work, whenever needed. Keep up with the bank’s general vision of continuous improvement by observing general market trends and best practices. Duties & Responsibilities: A. Strategy Execution: 1. Perform the process of projects control directly after their Go-Live, ensuring that this implementation is conducted in light of the pre-defined projects’ objectives. 2. Emphasize continuous improvements and business developments in all implemented Strategic Projects. 3. Ensure that continuous improvements and business developments have been attained in all implemented Strategic Projects. 4. Share best practices and lessons learned across all lines of business. 5. Monitor progress of the implemented strategic initiatives with multiple work streams and stakeholders; and suggest any needed corrective actions in accordance with the following Strategic Control Process: a) Determine What to Control b) Set Control Standards c) Measure Performance d) Compare Performance to Standards e) Define Reasons for the Deviation f) Take Corrective Actions 6. Deploy a clear set of measurements, methodologies, dashboards, and metrics as well as standard end-to-end processes, to facilitate the method of monitoring the launched projects during their control phase. 7. Conduct regular visits to QNB Network Branches and Head Office Departments to ensure efficient application of the implemented strategic projects. 8. Ensure that the deliverables of the predetermined strategic goals and plans are well attained and in accordance with the organization norms, model, and structure. 9. Deploy analytical models to identify, prioritize, structure the related goals and objectives. 10. Apply all innovative approaches, follow-up stages and control phases necessary for ensuring efficient project realization. B. Staff Sizing & Capacity Planning: 1. Conduct staff sizing & capacity review for all Bank’s department as per action plan to identify and prioritize resources requirements for managing business plans and initiatives. 2. Ensure that the exercise is delivered in compliance with the defined action plan. 3. Ensure that the Strategy Execution & KPIs outcomes are delivered in compliance with the defined action plan. 4. Synthesize information from a wide range of sources, formulate hypotheses and conclusions based on gathered data. 5. Ensure that the exercise outcomes introduce processes optimization enhancements that boost efficiency and minimize the human interference. 6. Identify productivity indicators to the different Bank areas, whenever applicable. Measure the actual performance against the set productivity on regular basis. C. Balanced Scorecards & Performance Management: 1. Participate in setting-up & developing annual Key Performance Indicators per Division in line with Bank’s strategic direction & objectives. 2. Establish Balanced scorecard per Division integrating strategic initiatives, financial and control perspectives per Division. 3. Follow up and measure actual performance on quarterly basis; applying qualitative measures & techniques. 4. Identify areas for improvement, bottlenecks and other factors that may hinder/delay the realization of set objectives and targets and provide strategic and implementable solutions. D. Project Management: 1. Participate in the implementation of the Strategic programs/projects/initiatives supporting the Bank’s vision, Short & Long-term strategic plans. 2. Lead the assigned projects phases from beginning to completion to ensure that the Bank Requirements are met. 3. Identify the completed strategic projects’ implementation approaches, projects’ closing phases and on-going follow-up plans. 4. Diagnose and highlight any deviations from the pre-set action plan and objectives. Suggest the necessary corrective actions/ enhancements to be initiated, in coordination with the involved parties. 5. Hold regular project meetings and workshops and steering committees with involved business lines to ensure the development of attainable solutions or suggestion of new tools for further management approvals. 6. Maintain regular synergy with the involved business lines to communicate the minutes of meetings, follow up on the accomplishment of assigned tasks and, provide regular updates of the project status. 7. Participate in and contribute to the general departmental culture of exchanging new ideas and best practices all with the purpose of attaining ongoing process enhancement. 8. Maintain the protection of data and the abidance by the related rules. 9. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible. 10. Ensure correct adoption of policies and procedures in order to guarantee that QNB business is conducted in compliance with Local Laws, Internal rules and regulations, as well as, International Standards. Job Specifications: Education: Bachelor Degree in Business Administration/Economics with a grade of Very Good/Excellent (Equivalent to a GPA of 3.5 or higher...) Experience: Minimum one year of experience in Consultancy/Programme Management in complex and multi-disciplinary organization. Sufficient banking background to match the job qualifications Preferably has good knowledge of modern management methods, re-engineering techniques, system analysis and business design, Efficiency Agenda, Value for Money, Business Improvement techniques as well as tools & techniques of Project Management Skills: Ambitious, self starter, fast learner and committed to a continuous improvement & innovation culture Proven Experience in Project Management & effective Change Management Team Working skills Good presentation & quality-oriented skills Ability to persuade, negotiate, influence and constructively challenge at all levels Good analytical, problem-solving & research skills, a pro-active listener & attentive to details Very good knowledge of PC applications (MS Word, Excel, Power point & internet research skills) Basic work competencies; excellent verbal & written communication skills, and Excellent command of English Language Show more

A Strategy Execution & KPIs Consultant supports organizations in implementing strategic initiatives and monitoring key performance indicators to align operational activities with long-term goals. The role involves ensuring that project rollouts are executed effectively and contribute to organizational success.