Business Operations Associate

Department: Digital Employee Platform, Digital & Technology Platform Services We are looking for a highly skilled and experienced Product Configuration Expert – HR Core, who will be responsible for designing, configuring and continuously improving Workday Absence solutions. The role translates business and country requirements into scalable, compliant and maintainable Workday configurations while protecting the integrity of related worker, time-off and downstream data. The role combines deep Workday expertise with an understanding of HR absence processes and country-specific requirements, owning configuration through design, testing, release and production support. YOUR NEW KEY RESPONSIBILITIES: Own Workday Absence configuration and functional solution design across the assigned scope, ensuring solutions remain scalable, supportable and aligned with product standards. Translate business and country requirements into Workday absence plans, eligibility rules, accrual-related configuration, business processes, functional specifications and user stories. Evaluate complex requirements and dependencies across Core HCM, integrations and related processes, recommending solutions that balance local needs with global design consistency. Drive testing and release readiness for Absence changes, including functional scenarios, regression coverage, data validation and production deployment support. Resolve complex L3 Absence issues and support AMS teams with root-cause analysis, sustainable fixes and knowledge transfer. Assess Workday releases and new Absence capabilities, recommending improvements that simplify configuration, strengthen controls or improve employee and HR experience. Partner with Product Managers, Core and Integration PCEs, Architects, country HR/process experts, support teams and vendors to deliver reliable end-to-end Absence solutions. ARE THESE YOUR SECRET INGREDIENTS? 3+ years of relevant Workday experience, with substantial hands-on experience in Workday Absence Demonstrated experience configuring and supporting Workday Absence in a production environment Strong understanding of Workday business processes and their relationship with Core HCM Experience translating complex business requirements into sustainable configuration Experience with testing, releases and production incident resolution Ability to independently analyze issues spanning process, configuration and data Deep functional understanding of Workday Absence Strong understanding of HR absence and leave processes Ability to translate policy and process requirements into system configuration Strong analytical and root-cause problem-solving skills Understanding of configuration dependencies and downstream impacts Attention to data integrity, controls and documentation Strong stakeholder communication and influencing skills ABOUT YOUR NEW TEAM: We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success. Show more

Job Description Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope This consultancy is part of the Migrant Protection, Return and Reintegration Programme in North Africa (MPRR-NA), funded by the European Union, as well as the governments of Italy, Norway, Denmark and Sweden. It builds on a consultancy to map return and reintegration systems in Algeria, Egypt, Libya, Morocco and Tunisia and is aimed to develop and pilot a standardized institutional methodology that IOM can maintain, replicate and adapt. The methodology will cover legal and policy frameworks, institutional mandates, coordination, referral pathways, services, data collection and analysis guidance protection and operational practices. The consultant will develop and pilot the methodology in one country, provide training and quality assurance, and consolidate the institutional guidance and training package, while RDH will lead primary data collection, analysis, and country drafting for the remaining four countries, in coordination with Country Offices. Organizational Department / Unit to which the Consultant is contributing IOM MENA Regional Office for North Africa and Middle East, Regional Data Hub, in close coordination with Migrant Protection, Return and Reintegration Programme (MPRR-NA), relevant IOM Country Offices and relevant thematic units Responsibilities Tasks to be performed under this contract First deliverable – Submission of Inception Report and Draft Standard Methodology: Develop a draft standard methodology, assessment dimensions, research questions, evidence standards and analytical approach. Prepare standardized tools and guidelines, including the country profile template, template interview guide for KIIs by set of stakeholder, stakeholder mapping tool, data analysis methodology (incl coding, thematic analysis, and triangulation), quality assurance checklist and ethical and data-protection guidance. Provide a detailed workplan confirming responsibilities, dependencies and timelines. Tentative timeline: November 2026, to be completed by 5 November First instalment payment (24% of the total contract value, i.e., USD 9,063) - payable within 15 days of receipt and approval of the required deliverable. Second deliverable – Submission of Pilot Application and Template Country Chapter : Pilot methodology through data collection and drafting of country level chapter Apply the methodology and produce a complete country chapter serving as the template for the remaining profiles. Document lessons from the pilot and propose revisions to the methodology and tools. Tentative timeline: November 2026, to be completed by 10 November Second instalment payment (32% of the total contract value, i.e., USD 12,500) - payable within 15 days of receipt and approval of the required deliverable. Third Deliverable -Submission Of Training And Methodology Roll-out Prepare a practical training package and supporting materials on the application of the methodology, KII guide, evidence documentation, stakeholder mapping tool, template country chapter, quality assurance checklist and ethical and data-protection guidance as well as lessons learned from the pilot Deliver a virtual regional training following the training package developed. Revise the tools based on feedback from the training, if any. Tentative timeline: November 2026, to be completed by 15 November Third instalment payment (8% of the total contract value, i.e., USD 3,125) - payable within 15 days of receipt and approval of the required deliverable. Fourth deliverable -– Submission of Technical Review, Quality Assurance of Four Remaining Country Profiles and Validation Support: Provide technical guidance to IOM staff during primary data collection and drafting for Algeria, Egypt, Libya and Tunisia. Review the four draft chapters for methodological consistency, evidence, data limitations and comparability. Provide consolidated comments and support final revisions. Support country and regional validation and document substantive feedback. Tentative timeline: December 2026, to be completed by 31 December Fourth instalment payment (11% of the total contract value, i.e., USD 4,375) - payable within 15 days of receipt and approval of the required deliverable. Final deliverable -– Submission of Final Standard Methodology, Guidelines and Training Package: Produce final implementation guidance with annexed tools, templates, evidence standards and quality assurance procedures. Prepare a final reusable training package for future application by IOM teams. Support technical validation with relevant Regional Office and Headquarters counterparts, incorporate consolidated feedback, and take part in a dissemination webinar for the final package. Submit all final products and editable source files in an organized handover package. Tentative timeline: February-April 2027, to be completed by 30 April Final instalment payment (25% of the total contract value, i.e., USD 9,687) - payable within 15 days of receipt and approval of the required deliverable. Performance indicators for the evaluation of results Timely submission of all deliverables. Quality and depth of analysis in the research report. Practicality and relevance of recommendations. Qualifications Required Qualifications and Experience Education Advanced university degree in migration, social sciences, international relations, or a related field. Experience At least 10 years of experience in migration, return, and reintegration, including work with IOM or similar international organizations. Proven experience in developing guidance, conducting feasibility/risk assessments, and supporting policy operationalization in migration contexts. Regional expertise in the MENA region and experience with comparative research. Skills Strong analytical, communication, and stakeholder coordination skills. Languages For this consultancy, Excellent command of English and French; knowledge of Arabic or Italian is an asset. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Travel Required Travel within North Africa may be required for stakeholder interviews in 1 country and validation meetings. Required Competencies IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Notes IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies Show more

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What You’ll Do Act as the primary liaison between business and technology teams, providing consultancy and business analysis expertise to support FinTech initiatives. Translate business objectives into clear requirements, EPICs, user stories, and solution concepts while ensuring alignment with the organization's strategy and roadmap. Collaborate with architects, technical teams, vendors, and stakeholders to drive successful solution design and delivery, manage product development plans, oversee backlog governance, and ensure business requirements are effectively implemented to achieve targeted business outcomes. Who You Are Role: Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company’s strategy and main goals Ensures E2E responsibility for the business goals to be met by the project’s deliverables. Understands the requirement and provides technical background information on the existing capabilities Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company Creates Request for Proposal /EPIC/User Story material Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable Work closely with finance /Insights team to reach to best reporting model Maintain all product development plan [Technical and business] with internal and external vendors Vendor Management & Follow up for the business requirements to be implemented by Vendors outside VF Governance for the backlog & status of the tickets running in the squad during the design phase Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's In It For You Core competencies, knowledge, and experience: 5+ years in business analysis or equivalent Excellent knowledge of the agile methodology Excellent knowledge of the banking sector (Payments & banking products ) Proven experience in eliciting requirements Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Strong written and verbal communication skills including technical writing skills in English Strong project management skills and multitasking Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe® Product Owner (PO)) is plus Ability to write concise and clear requirements documents, User Stories Ability to lead and actively participate in team and client meetings Must have technical/professional qualifications: Engineering graduate Ability to learn new technologies quickly and efficiently Excellent communication skills, both written and verbal, Excellent time management with a strong sense of urgency Strong relationship building skills Innovative and decision-making skills Conflict management Who We Are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can. Show more

HR Recruiter – Job Description 1. Manage the end-to-end recruitment process, from sourcing candidates to onboarding. 2. Source candidates through job portals, LinkedIn, employee referrals, and social media. 3. Screen resumes and conduct initial candidate interviews to assess suitability. 4. Coordinate interviews between candidates and hiring managers/interview panels. 5. Maintain and update the candidate database and recruitment tracker. 6. Prepare and share job postings based on business and hiring requirements. 7. Negotiate salary, notice period, and other employment terms with selected candidates. 8. Ensure a smooth presentation, documentation, and joining process. 9 Maintain regular communication with candidates and provide a positive candidate experience. 10. Track recruitment metrics, hiring targets, and time-to-fill, and support HR initiatives as required.