Research and Development Supervisor

Join Our Team ! Are you passionate about healthcare and keen on making a difference? We have an exciting opportunity for you! Position1: Medical Information Center Professional. Location: Heliopolis, Cairo. Type: Full-Time, On-Site. As a key member of our clinic, you will: - Manage medical communications and patient inquiries ⁃ Liaise with medical professionals to ensure accurate information -Support our commitment to exceptional client experiences What We're Looking For: Strong communication and medical communication Skills A solid understanding of Pharmacy practices and principles Exceptional interpersonal and organizational abilities ⁃ Attention to detail, with a colaborative spirit Position 2: Pharmacist or Medical Background grads who is interested in transitioning into an Medical administrative position as a Medical Client Experience Agent. Position Highlights: Work Schedule: 4 working days per week, with 3 days off Competitive salary package, including commission and KPls Comprehensive social and medical insurance coverage , New Cairo & Heliopolis- Egypt If you are a motivated professional looking to join dynamic and growing organization, we would love to hear from you. Qualifications: Bachelor's degree in Pharmacy, Science, or a related field preferred Previous experience in a healthcare or medical setting is a bonus! Fresh grads are welcome If you're ready to contribute to a team dedicated to operational excellence and patient safety, we want to hear from you! Interested? Send your CV to Haidy.abdelhakim@groovymedspa.com and mention the title in the subject Show more

Job Summary We are looking for an experienced Client Relationship Executive Manage day-to-day client and insurance operations, serving as the primary point of contact between clients, insurance providers, TPAs, and internal teams. Handle and process client requests including additions, deletions, replacement cards, discount cards, invoicing, and payment follow-up while ensuring compliance with agreed service standards and SLAs. Monitor service performance, reconcile invoices, coordinate follow-ups with insurers and clients, and escalate pending issues when required to ensure timely and efficient resolution. Key Responsibilities: Receive, review, and process client email requests related to additions, deletions, replacement cards, and discount card applications. Communicate with clients regarding missing documents or clarifications and follow up accordingly. Collect full client’s data for additions and coordinate with the insurance company and TPA. Submit processed requests to the insurer providers, monitor SLA adherence, and escalate delays when necessary. Archive documents and request sheets for tracking, reporting, and invoice reconciliation purposes. Track the status of each request and confirm completion back to the client. Review requests for compliance with policy guidelines and report discrepancies to the Client Relations Specialist. Enter approved additions and deletions directly into the system. Prepare quarterly reports covering processed requests, SLA performance, insurer trends, high-growth accounts, and significant deletion trends. Initiate invoicing ahead of due dates, reconcile invoices, follow up on collections, and archive payment proofs while informing the Finance Unit. Qualifications and Skills: Bachelor’s degree required / pharmacist is preferred 1–3 years of experience in a similar role within client services, insurance coordination, or administrative operations. Excellent written and verbal communication skills, particularly in drafting formal business correspondence. Strong organizational skills with high accuracy and attention to detail. Proficiency in digital tools such as Google Workspace, Excel, and CRM systems. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Basic understanding of insurance processes and billing procedures is preferred. Show more

We're Hiring: Medical Secretary / Administrative Assistant (Female Only) Join RESET Center in Sheikh Zayed! We are looking for a professional and organized Medical Secretary to lead our front desk and deliver an exceptional patient experience. Key Responsibilities: Welcome patients and manage front-desk reception. Manage appointment schedules (booking, rescheduling, cancellations). Handle calls, messages, and patient inquiries. Manage, update, and archive patient records. Collect payments and follow up on basic billing. Requirements: Previous experience in administrative or secretarial work (healthcare preferred). Fluent in Arabic; strong proficiency in English. Excellent communication skills and professional appearance. Proficient in MS Excel and administrative tools. High level of accuracy and strict confidentiality. Work Details & Benefits: Location: Sheikh Zayed, Trivium Building (opposite Park Street). Working Hours: Monday – Saturday | 2:00 PM – 10:00 PM. Benefits: Performance-based monthly bonuses, modern work culture, hands-on system training, and career growth opportunities. To Apply: Send your CV سكرتيرة طبية / مساعدة إدارية (إناث فقط) يعلن مركز RESET في الشيخ زايد عن حاجته لسكرتيرة طبية لإدارة مهام الاستقبال والعمليات الإدارية اليومية وتقديم أفضل خدمة للمرضى المهام الرئيسية : استقبال المرضى بمهنية والحفاظ على تنظيم الاستقبال . إدارة جدول المواعيد (الحجز، التعديل، والإلغاء). الرد على المكالمات والرسائل واستفسارات المرضى. إنشاء وتنظيم وأرشفة ملفات المرضى. تحصيل المدفوعات ومتابعة الفواتير الأساسية. المتطلبات: خبرة سابقة في مجال السكرتارية أو الإدارة (يُفضل في المجال الطبي) . إتقان التام للغة العربية وإجادة جيدة جداً للغة الإنجليزية. مهارات تواصل ممتازة ومظهر مهني لائق. Excel إتقان استخدام الحاسوب وبرامج . الدقة العالية والالتزام التام بالسرية. :تفاصيل العمل الموقع: الشيخ زايد، مبنى تريفيوم (Trivium) - مقابل بارك ستريت. مواعيد العمل: من الاثنين إلى السبت | 2:00 مساءً – 10:00 مساءً. Show more

We're Hiring | Senior Dental CAD Designer (3Shape) Treated Digital Solutions (TDS) is expanding its team and seeking a highly skilled 3Shape Dental CAD Designer to support our international digital dentistry operations. 📍 Location: Egypt (Remote) 💼 Employment: Contract of Service Full-Time or Part-Time Mandatory Requirements – Initial Screening Applicants must meet ALL five requirements to be considered: Experience: Minimum 5 years of professional experience using 3Shape Dental System. Anterior Restorations: Advanced proficiency in anterior aesthetic and restorative case design. Portfolio: A professional portfolio demonstrating previous 3Shape work. Margin Design: Exceptional precision and expertise in margin identification and design. Software: Must have access to 3Shape Dental System 2023 or newer. What We Offer Flexible remote working arrangements. Exposure to diverse international dental cases. Competitive compensation based on experience. How to Apply Send your CV and design portfolio via LinkedIn direct message. Important: Only Egypt-based candidates who meet ALL five mandatory requirements will proceed to the initial screening stage. #Hiring #3Shape #DentalCAD #DigitalDentistry #DentalDesign #EgyptJobs #TreatedDigitalSolutions Show more