Senior Project Manager - Banking Software

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports major government and commercial clients in 10 languages across sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia. Xceed delivers a wide range of services, including inbound and outbound customer support, back-office operations, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. The organization is consistently recognized by global bodies such as IAOP, ICXA, IBXA, and regional award programs for excellence in outsourcing, impact sourcing, customer experience, sustainability, CSR, and diversity, equity, and inclusion. Xceed maintains robust quality and security standards through multiple international certifications, including ISO, COPC, and business continuity and information security management systems. Role Description The Application Developer Supervisor (AI LLMs integration and .NET) is a full-time, on-site role based in Cairo, responsible for leading a team of developers in designing, building, and maintaining enterprise applications. This role oversees the integration of AI Large Language Models into existing and new .NET-based solutions, ensuring performance, scalability, and security. Day-to-day tasks include supervising development activities, reviewing code, defining technical standards, coordinating with cross-functional stakeholders, and managing project timelines and deliverables. The supervisor will collaborate with architecture, operations, and business teams to translate requirements into technical designs, drive continuous improvement, and support deployment and maintenance in production environments. The role also involves mentoring team members, conducting technical knowledge sharing, and ensuring adherence to best practices and compliance with organizational policies. Qualifications Candidates should possess strong skills in Software Development and Programming, with hands-on experience in .NET technologies and modern application architectures. Candidates should possess solid knowledge of Databases, including relational and/or NoSQL systems, data modeling, and performance optimization. Candidates should possess practical skills in Cascading Style Sheets (CSS) and related front-end technologies for building user interfaces and maintaining consistent styling. Candidates should possess experience in Integration, including APIs, microservices, and connecting AI LLMs with existing enterprise systems. Experience supervising or leading development teams, including task delegation, code review, and coaching. Background in integrating AI/ML or LLM-based services (e.g., Azure OpenAI, OpenAI API, comparable platforms) into production applications is highly beneficial. Familiarity with secure coding practices, CI/CD pipelines, version control (e.g., Git), and Agile or Scrum methodologies. Strong problem-solving abilities, analytical thinking, and effective communication skills with technical and non- Show more

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company serves major government and commercial clients in 10 languages through sites in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia. Xceed offers a wide range of services, including inbound and outbound support, back office operations, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. The organization has received multiple international awards for outsourcing excellence, impact sourcing, sustainability, customer experience, and diversity, equity, and inclusion. Xceed is also certified to global standards in business continuity, quality, occupational health and safety, environmental management, and information security, providing a stable and professionally governed work environment. Role Description This is a full-time, on-site Application Senior Supervisor role located in Qesm El Maadi. The Application Senior Supervisor will lead the design, development, and integration of AI solutions, including large language models (LLMs), within .NET-based applications and enterprise systems. Daily responsibilities include overseeing application architecture, guiding development teams, reviewing code and solution designs, and ensuring secure, scalable, and reliable AI-enabled applications. The role involves collaborating with business stakeholders to translate requirements into technical specifications, supervising implementation, and coordinating with infrastructure and support teams to maintain performance and service continuity. The supervisor will also mentor team members, support training on AI and .NET best practices, and contribute to continuous improvement of development processes and standards. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field. - Minimum 6 years of software development experience, including 3+ years in a leadership role. - Strong experience with C#, ASP.NET Core, Entity Framework Core, REST APIs, and .NET. - Experience with PostgreSQL and/or SQL Server. - Knowledge of React or Angular. - Experience with Docker, CI/CD, AWS, or Azure is a plus. - Hands-on experience with AI/LLM integration and modern software architecture. - Strong leadership, communication, and problem-solving skills. - Fluent in English. Show more

Company Description Xceed is a leading multilingual Business Process Outsourcing service provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company manages outsourcing agreements for key government and commercial clients in 10 languages, with operational sites in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia. Xceed delivers a wide range of services, including inbound and outbound support, back office operations, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. The organization is widely recognized by IAOP, INSIGHTS Middle East Call Centre & CX Awards, Gulf Sustainability Awards, ICXA, IBXA, and Global ESG Awards for its excellence in outsourcing, impact sourcing, CSR, sustainability, and DEI initiatives. Xceed maintains strong operational standards and resilience, backed by multiple global certifications in business continuity, quality, environmental, occupational health and safety, and information security management. Role Description The Application (AI - ML) Developer .Net Senior Supervisor at Xceed will lead the design, development, and maintenance of .Net-based applications that integrate AI and ML solutions to support business process outsourcing operations. This full-time, on-site role in Cairo involves supervising a technical team, reviewing code quality, guiding solution architecture, and ensuring that AI/ML models are effectively deployed and monitored in production environments. The role includes collaborating with cross-functional stakeholders to understand business requirements, translating them into scalable technical solutions, and optimizing existing applications for performance, reliability, and security. The Senior Supervisor will oversee incident response and application support, coordinate troubleshooting efforts, and contribute to continuous improvement initiatives and technical documentation. The position also involves mentoring team members, enforcing best practices, and aligning application development with Xceed’s compliance and certification standards. Qualifications Candidates should possess strong Analytical Skills to interpret data, evaluate system performance, and support AI/ML model optimization. Candidates should possess Application Support and Technical Support skills to maintain, enhance, and provide ongoing support for .Net and AI/ML-based applications. Candidates should possess Troubleshooting skills to identify, diagnose, and resolve complex application, integration, and performance issues. Candidates should possess effective Communication skills to collaborate with technical teams, business stakeholders, and non-technical partners. Extensive experience with .Net development (C#, ASP.NET, .NET Core) and related frameworks, including APIs and microservices. Hands-on experience with AI/ML technologies, such as model development, deployment, and integration (e.g., Python-based ML libraries, ML platforms, or cloud AI services). Proven experience in leading or supervising development teams, including task planning, code reviews, and performance feedback Show more

Experience in Software Houses 8 - 12 years' prior industry-related business development experience Strong communication and interpersonal skills Proven knowledge and execution of successful development strategies Focused and goal-oriented Show more